Head of Monitoring & Evaluation Job at 360 Resourcing Solutions

Head of Monitoring & Evaluation

AllChild delivers a two-year, early intervention Impact Programme that supports ...

Location

Salary:

53000.00 - 57999.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Collaborative project and people manager
Strong quantitative data management and analysis skills
Enthusiastic about using research and evaluation to deepen understanding of what does and doesn't work to improve programme outcomes

Job Responsibility

Oversee AllChild’s programme monitoring processes
Lead internal and external evaluation work
Contribute to evidence-led and impact-focused culture
Evolve the M&E function
Play a key role in influencing how we use data to drive strategic decision making, programme performance and continuous improvement

Head of Lending Centre of Excellence

To lead and develop a highly engaged team, pioneering an omni channel experience...

Location

United Kingdom , Knutsford; Glasgow; Greater Manchester; Birmingham

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Leads large scale transformation with confidence, communicating the “why” and bringing people with them through ambiguity, resistance, and organisational complexity
Identifies opportunities to modernise processes, adopt new technologies, and redesign services to improve customer and colleague experience
Able to define a compelling future state for the business unit and translate it into clear strategic priorities
Manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators
Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices
Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations
Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank's objectives and SLAs
Management of operational professionals and provide guidance, coaching and support to improve colleagues' delivery quality
Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement
Compliance with all regulatory requirements and internal policies related to customer experience

Job Responsibility

To lead and develop a highly engaged team, pioneering an omni channel experience to achieve consistently excellent customer outcomes
Build and maintain your team’s capability to deliver excellent customer outcomes through identifying, understanding, and meeting customer needs both internally and externally, using available tools and enablers to grow business performance
Customer service to create excellent customer satisfaction and positively influence NPS (Net Promoter Scores), act as an ambassador for Barclays externally and internally, creating connections and growth for customers
Identification and maintenance of active performance management standards across the team, communicating to and inspiring colleagues to be commercially minded, achieve goals and expectations, measure them frequently and honestly to ensure personal growth and support early identification and intervention where required
Day to day running of the business, using internal and external insights to develop an effective business plan, making evaluative judgments to support customers with their financial needs and drive long term sustainable revenue growth in your area
Market research to understand market trends, competitive landscape, and regulatory changes to identify market opportunities
Cultivation of a resolution culture where leaders and colleagues are customer advocates and are empowered to deal with customer requests fairly at first point of contact
Creation of an empowering environment, bringing together and supporting a community of colleagues who care about Customers, Colleagues and Outcomes
Operational performance of allocated sites and surrounding touchpoints. Ensuring operational and risk frameworks are adhered to for all direct reports, including observations
Creation of a culture which enables focus on building deeper relationships with customers and contribute to the overall success of Barclays

What we offer

Hybrid working
Structured approach to hybrid working with fixed, ‘anchor’, days onsite
Supportive and inclusive culture and environment
Opportunities to socialise, pursue personal interests, onsite gym, clubs and groups
Immersive events (firework displays, gigs, diverse celebrations, art & crafts sessions)
Shuttle bus from local bus, tram, and train stations on weekdays

Fulltime

New

Head Of Primary School

Northfields International School is a premier independent, co-educational day sc...

Location

Mauritius , Mapou

Salary:

Not provided

International School of Bergamo

Expiration Date

Until further notice

Requirements

A Bachelor’s degree in Education or a closely related subject
A Master’s degree in Educational Leadership is desirable
At least 8 years of successful primary teaching experience, ideally within the IB Primary Years Programme
At least 5 years of middle or senior leadership experience in an international school setting
Strong knowledge and understanding of the IB Primary Years Programme
Experience of school improvement, accreditation and evaluation processes including IB and CIS
Strong understanding of safeguarding, pastoral care and student wellbeing
Proven ability to lead and develop teams, manage performance and drive high standards
Excellent communication, interpersonal and organisational skills
A flexible, collaborative and committed leadership approach

Job Responsibility

Lead and manage the daily operation of the Primary School
Drive high standards in teaching, learning, curriculum delivery and student outcomes
Support, coach and develop staff through effective leadership and appraisal processes
Promote a positive, inclusive learning environment with strong safeguarding and wellbeing
Contribute to whole-school strategic planning as a member of the Senior Management Team
Monitor student progress, assessment data and interventions to support achievement
Ensure compliance with IB, CIS and school policies and accreditation requirements
Build strong relationships with parents and the wider school community
Oversee staffing, operational planning and budgetary considerations for the Primary School
Contribute to admissions, events and wider school promotion and engagement

Fulltime

New

Executive, Head Of Cloud & Security

The Vice President, Managed Services Client Delivery is a senior leadership role...

Location

India , Bengaluru

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Substantial demonstrated experience in a managed services and/or support services environment
Substantial demonstrated experience in managed services - service delivery and client management
Substantial demonstrated experience in service delivery alignment with contractual agreements and compliance requirements
Substantial demonstrated experience in monitoring contract performance
Substantial demonstrated experience in managing service delivery projects for clients
Substantial demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms
Substantial demonstrated experience in managing and leading a service delivery team and/or related function
Bachelor's degree or equivalent qualification in Information Technology or Business or related field

Job Responsibility

Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements and other contracts
Develops and executes a strategic vision for the managed services client delivery management function that aligns with the organization's overall goals and objectives
Fosters and maintains strong relationships with key strategic clients, ensuring their needs are met, and expectations are exceeded
Implements best practices, standards, and processes to ensure the consistent delivery of high-quality managed services to clients
Defines, monitors, and reports on key performance indicators (KPIs) to measure and improve service delivery efficiency and effectiveness
Serves as the voice of the client within the organization, advocating for their needs and ensuring client-centric decision making
Works closely with the Service Delivery Management and Vendor Management teams to identify methods or purchase and procurement, establishing evaluation criteria, evaluating alternative options and assisting with the decision to select the most appropriate vendor/supplier
Develops and manages an annual operational budget and works with the Commercial Team, ensures that monthly and pass through billing happens
Reviews all proposals delivered to the client and ensures that growth objectives within the account are in line with the company's overall growth objectives and serve the best interest of the client
Contributes to pre-sales processes by providing information, determining the effort required to deliver and generally providing advice on the most optimal way to approach the client or filter out what is not relevant to the client

Fulltime

New

Head of Diversity, Equity, Inclusion & Belonging (DEIB)

Location

United Kingdom , London

Salary:

56000.00 GBP / Year

Young Lives vs Cancer

Expiration Date

July 19, 2026

Requirements

Experience of developing and implementing an EDI strategy at a senior level
Understanding and knowledge of EDI legislation, policies and best practices
Experience of managing change initiatives and a practical approach to culture change including through systems, policy and procedures
Experience of leading, inspiring and motivating staff
A good leader with ambition and conviction and the ability and desire to inspire staff at all levels
Demonstrable influencing skills and ability to develop networks both internally and externally
Experience of facilitating activities across geographically dispersed operations
A respected project and change expert with personal confidence
Understanding of oppression and the barriers that marginalised people face, and strong commitment to deliver anti-oppressive practices
Demonstrate that Young Lives vs Cancer’s values are at the heart of everything you do: Curious, Creative, Collaborative, Changemaking, and Courageous

Job Responsibility

To evaluate and develop our programme of internal DEIB engagement 'DEIB Confident' to reflect the goals within the next phase of DEIB strategy
To support and develop our existing staff led networks, and the creation of new ones
To lead and develop our approach to Equity Impact Assessment
To coach, advise and challenge senior leaders and allies within the organisation
To build on the work in 'Brave, not Perfect' to develop the next iteration of DEIB strategy at Young Lives
To engage the organisation in the development and context of this work, and to deliver a programme model for the delivery of the goals within the strategy, including monitoring and evaluation
To role model the culture we want to see at Young Lives vs Cancer, through your behaviour, ways of working and approach to leadership
As a Head of department, to be a key senior leader and manager, providing visible and confident leadership for all of our workforce at Young Lives vs Cancer, and taking a holistic organisational view in all matters – holding our strategy and vision for young cancer patients at heart

What we offer

Flexible working
Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
Generous annual leave allowance
Great family/caring leave entitlements
Enhanced pension
Access to our employee savings scheme

New

Head of Process Engineering

Our partner is looking for their newest colleague for a Head of Process Engineer...

Location

Hungary , Sirok

Salary:

Not provided

Randstad

Expiration Date

September 30, 2026

Requirements

Strong background in manufacturing or process engineering, ideally within the aluminum packaging, can making, or metal forming industry
Proven expertise in managing multi-stage technical processes
Deep knowledge of Lean Manufacturing, process capability and Root Cause Analysis methods
A collaborative mindset capable of cross-functional synergy with Sales, Quality, Production, and Product Development teams
Excellent technical communication skills for selective, high-impact customer interactions
Strong English and Hungarian language skills

Job Responsibility

Design, optimize, and standardize production processes, including aluminum forming, trimming, washing, coating/curing, printing, and necking/flanging
Translate product specifications into stable production processes
Evaluate manufacturing feasibility during the design phase and translate product specifications into stable processes
Configure production lines for sample trials and lead the production ramp-up to stable mass production
Monitor production efficiency and equipment uptime, implement lean methodologies, reduce scrap rates/production losses, and minimize production costs per unit
Identify root causes of process issues, define equipment requirements, and support the commissioning of new machinery
Partner with Product Development on Design for Manufacturability and support Sales/Customers during line compatibility discussions and technical problem-solving

What we offer

SZÉP Card benefits
Commuting support
Permanent employment contract
Employee referral program

Fulltime

New

Executive, Head of Cloud & Security

The Vice President, Managed Services Client Delivery is a senior leadership role...

Location

India , Bengaluru

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Substantial demonstrated experience in a managed services and/or support services environment
Substantial demonstrated experience in managed services - service delivery and client management
Substantial demonstrated experience in service delivery alignment with contractual agreements and compliance requirements
Substantial demonstrated experience in monitoring contract performance
Substantial demonstrated experience in managing service delivery projects for clients
Substantial demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms
Substantial demonstrated experience in managing and leading a service delivery team and/or related function
Bachelor's degree or equivalent qualification in Information Technology or Business or related field

Job Responsibility

Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements and other contracts
Develops and executes a strategic vision for the managed services client delivery management function that aligns with the organization's overall goals and objectives
Fosters and maintains strong relationships with key strategic clients, ensuring their needs are met, and expectations are exceeded
Implements best practices, standards, and processes to ensure the consistent delivery of high-quality managed services to clients
Defines, monitors, and reports on key performance indicators (KPIs) to measure and improve service delivery efficiency and effectiveness
Serves as the voice of the client within the organization, advocating for their needs and ensuring client-centric decision making
Works closely with the Service Delivery Management and Vendor Management teams to identify methods or purchase and procurement, establishing evaluation criteria, evaluating alternative options and assisting with the decision to select the most appropriate vendor/supplier
Develops and manages an annual operational budget and works with the Commercial Team, ensures that monthly and pass through billing happens
Reviews all proposals delivered to the client and ensures that growth objectives within the account are in line with the company's overall growth objectives and serve the best interest of the client
Contributes to pre-sales processes by providing information, determining the effort required to deliver and generally providing advice on the most optimal way to approach the client or filter out what is not relevant to the client

New

Deputy Head Of Programme

Job opening - Deputy Head of Programme in Mpt | Randstad. Key Responsibilities: ...

Location

Salary:

Not provided

Randstad

Expiration Date

August 14, 2026

Requirements

Bachelor's degree from a reputed institution like TISS, IRMA, XISS, XLRI
A minimum of 15 years of progressive experience in Programme Management in the social sector, with a minimum of 5 years in a senior leadership role
Excellent interpersonal skills and knowledge demonstrated in the philanthropic sector nationally and internationally
Experience with grant writing, fundraising, and engagement in the social sector
Proficiency in using project management

Job Responsibility

Collaborate with the Head of Programme to implement and align programmatic strategy with organisational goals
Lead high-impact social Programme, ensuring measurable outcomes and sustainable impact
Oversee Programme teams, ensuring timely, on-budget delivery in line with donor expectations
Develop and implement efficient project planning, monitoring, evaluation, and reporting processes
Mentor and support programme managers and staff to build a results-oriented, collaborative culture
Lead recruitment, training, and development of programme staff for high-quality delivery
Facilitate team meetings to ensure progress, address challenges, and maintain clear communication
Develop accurate, timely reports for stakeholders, and internal teams
Contribute to programme budget development, ensuring effective resource allocation and financial compliance
Monitor programme expenditures, ensuring financial sustainability and compliance with donor regulations

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Head of Monitoring & Evaluation

Job Description

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