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In this role you will deliver exceptional service, ensuring guests enjoy a memorable dining experience that reflects the bar/ restaurant and hotel’s standards.
Job Responsibility:
Providing an attentive and personalized food and beverage service to guests
Bring creativity and passion to life by crafting innovative, story-driven alcoholic and non-alcoholic cocktails that delight the senses and reflect the spirit of Four Seasons hospitality
Engage guests with vivid, knowledgeable storytelling—sharing the inspiration, origin, and flavor journey behind each drink to create memorable experiences
Prepare, mix, and serve a variety of alcoholic and non-alcoholic beverages and refreshments with consistency in taste, presentation, and quality
Personalize guest interactions by anticipating needs, offering thoughtful recommendations, and ensuring every guest leaves with a lasting impression
Maintain a clean, organized, and well-stocked bar, ensuring all products are properly labeled, stored, and rotated according to HACCP and safety standards
Collaborate with the Culinary and Food & Beverage teams to develop new beverage pairings that complement menu offerings and elevate the guest experience
Monitor bar inventory and place orders to ensure smooth operations and continuous availability of premium ingredients
Participate in concept development, beverage tastings, and seasonal menu updates to ensure offerings remain fresh, creative, and relevant
Support colleagues during meal periods, in-room dining, or special events, demonstrating flexibility and teamwork
Uphold Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct, ensuring professionalism, integrity, and respect at all times
Handle guest feedback or concerns gracefully, resolving issues with tact and efficiency
Maintain complete knowledge of all menu items, beverage recipes, and preparation methods to confidently engage with guests
Comply with all safety and emergency procedures and report incidents promptly to management
Requirements:
Minimum 2–3 years of experience as a Mixologist or Beverage Specialist in a luxury hotel or high-end lounge
Proven expertise in cocktails artistry, flavor balancing, and presentation techniques
A creative mindset with the ability to tell stories through drinks and design beverage experiences that connect emotionally with guests
Excellent communication and interpersonal skills
fluency in Portuguese and English is required, additional languages are an asset
Strong organizational skills with the ability to multitask and work efficiently under pressure
A positive attitude, polished appearance, and a deep passion for delivering exceptional guest experiences aligned with Four Seasons standards
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide