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We are looking to appoint a highly motivated and experienced Head of MIS to lead and develop our Management Information Systems function. This key role will ensure the accurate, timely, and compliant management of learner data and funding submissions, supporting the organisation to maximise performance and deliver against contractual and regulatory requirements. You will lead a busy and dynamic team, driving continuous improvement across systems and processes, and working collaboratively with colleagues to support high-quality provision, strong audit outcomes, and an excellent learner experience.
Job Responsibility
Support the production and submission of compliant ILRs monthly to maximise funding claims
Manage day-to-day operational responsibilities of the MIS team for all operational areas, including processing start and leaver paperwork
Provide first-line support to MIS Managers to enable them to fulfil their roles and responsibilities
Implement systems and processes to increase productivity and efficiency within the department
Monitor performance against specific KPIs such as achievement targets and attendance data
Lead bursary and support funding processes, ensuring timely, valid funding claims and payments to students
Lead the learner registration and invoicing process
Work closely with the Reporting and Systems Manager to improve system use and report production
Liaise with curriculum staff to efficiently and accurately plan the delivery across multiple sites, ensuring compliant timetabling and registers are produced
Ensure full data match between government portals (SLC, Apprenticeship Service) and MIS system, ensuring accurate financial claims and reporting
Liaise with the Audit Team to identify training needs and implement training within the team
Support in the implementation and use of ProMonitor
Work closely with the Bid Team to support and report on the bid process, including responses to ad hoc data requests
Prioritise team activities and workload, ensuring maximum utilisation of time and benefit in order that key objectives and targets are achieved
Be the primary point of contact in relation to profiling activity for contracts
Maintain expert knowledge regarding the use and storage of learner and ILR data, particularly in relation to the Learner Management System, ESFA funding system
Operate a cycle of continuous improvement, identifying and implementing efficiencies that improve business workflow in an effective way
Conduct your role in line with the company values and expected behaviours
Promote equal opportunities and recognition of diversity throughout the company
Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times
Ensure confidentiality and professionalism at all times
Provide learners, customers and colleagues with support, advice, and guidance as part of your everyday role
Requirements
Experience of working within an MIS department in a Further Education setting
Educated to Level 5 or willing to work toward
Experience of MIS System (Prosolution preferred though not essential)
Thorough understanding of DfE funding rules
Effective communication skills
Understanding of audit compliance and requirements
What we offer
36 hour week for all full time employees
26 days annual leave + Bank Holidays
Buy & Sell an additional 5 days each year
Length of service annual leave increments starting at 2 years
Healthcare Scheme
Tech Scheme
Ikea Scheme
Cycle to work Scheme
Paid Volunteer day each year
Student / Teacher Discount
Uniform
Electric Car charging points
Free fruit, Coffee and Tea
Onsite Shower
Prayer room on request or list of nearest available places of worship