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We’re looking for a Head of North America Mid-Market Sales to lead and scale our Mid-Market sales organization across the region. Reporting to the Chief Revenue Officer, you’ll own the performance, forecasting, and development of a multi-manager team, with responsibility for revenue outcomes, talent density, and operational rigor. This is a second-line leadership role overseeing a team of Sales Managers and their Account Executives. You’ll play a critical role in shaping how we scale our Mid-Market motion, balancing speed and quality, building repeatable systems, and developing strong people leaders who consistently deliver results.
Job Responsibility:
Own revenue performance for North America Mid-Market, consistently meeting or exceeding quarterly and annual targets
Lead, coach, and develop a team of Sales Managers, ensuring strong execution, accountability, and growth at every level
Establish and maintain a disciplined operating cadence across forecasting, pipeline reviews, and performance management
Drive consistent pipeline quality, conversion rates, and deal execution across regions
Partner closely with Marketing, SDR, and RevOps to align demand generation, territory strategy, and capacity planning
Actively recruit, hire, and retain top sales talent to raise the bar across the organization
Identify and address performance gaps quickly, thoughtfully, and transparently
Serve as a key voice on the sales leadership team, providing insight, feedback, and recommendations to executive leadership
Help shape the long-term strategy and evolution of Hightouch’s Mid-Market go-to-market motion
Requirements:
8+ years of B2B SaaS sales experience, including 2+ years leading managers
Proven success owning and scaling a Mid-Market or similar velocity sales motion
Strong track record of building, developing, and retaining high-performing sales managers
Deep experience with forecasting rigor, pipeline inspection, and operating cadence using tools like Salesforce
Demonstrated ability to scale repeatable sales methodologies (e.g., MEDDPICC, Command of the Message) across teams
History of consistent revenue attainment with high participation across the organization
Strong cross-functional partner to Marketing, RevOps, Customer Success, Product, and Legal
Ability to learn technical concepts quickly and translate them into clear business value for executive stakeholders
High sense of ownership, urgency, and accountability, paired with empathy and compassion in leadership
What we offer:
Meaningful equity compensation in the form of ISO options, including early exercise and a 10-year post-termination exercise window