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Head of Mid-Market Sales, North America

United States, New York, NY 225000.00 - 250000.00 USD / Year · Job Posted January 31, 2026
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Job Description

We’re looking for a Head of North America Mid-Market Sales to lead and scale our Mid-Market sales organization across the region. Reporting to the Chief Revenue Officer, you’ll own the performance, forecasting, and development of a multi-manager team, with responsibility for revenue outcomes, talent density, and operational rigor. This is a second-line leadership role overseeing a team of Sales Managers and their Account Executives. You’ll play a critical role in shaping how we scale our Mid-Market motion, balancing speed and quality, building repeatable systems, and developing strong people leaders who consistently deliver results.

Job Responsibility

  • Own revenue performance for North America Mid-Market, consistently meeting or exceeding quarterly and annual targets
  • Lead, coach, and develop a team of Sales Managers, ensuring strong execution, accountability, and growth at every level
  • Establish and maintain a disciplined operating cadence across forecasting, pipeline reviews, and performance management
  • Drive consistent pipeline quality, conversion rates, and deal execution across regions
  • Partner closely with Marketing, SDR, and RevOps to align demand generation, territory strategy, and capacity planning
  • Actively recruit, hire, and retain top sales talent to raise the bar across the organization
  • Identify and address performance gaps quickly, thoughtfully, and transparently
  • Serve as a key voice on the sales leadership team, providing insight, feedback, and recommendations to executive leadership
  • Help shape the long-term strategy and evolution of Hightouch’s Mid-Market go-to-market motion

Requirements

  • 8+ years of B2B SaaS sales experience, including 2+ years leading managers
  • Proven success owning and scaling a Mid-Market or similar velocity sales motion
  • Strong track record of building, developing, and retaining high-performing sales managers
  • Deep experience with forecasting rigor, pipeline inspection, and operating cadence using tools like Salesforce
  • Demonstrated ability to scale repeatable sales methodologies (e.g., MEDDPICC, Command of the Message) across teams
  • History of consistent revenue attainment with high participation across the organization
  • Strong cross-functional partner to Marketing, RevOps, Customer Success, Product, and Legal
  • Ability to learn technical concepts quickly and translate them into clear business value for executive stakeholders
  • High sense of ownership, urgency, and accountability, paired with empathy and compassion in leadership

What we offer

Meaningful equity compensation in the form of ISO options, including early exercise and a 10-year post-termination exercise window

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