Head of Messaging and DEP

• Acts as Business Owner for Messaging, DEP and Online Banking globally
• Define and prioritise development roadmaps based on value to consuming teams and customers
• Implement and manage capabilities to enable hyper-personalisation across Mobile and online banking
• Accountable for VS delivery (on time, on budget)
• Own platform-wide business decisions such as messaging channels supported
• Manage the full product lifecycle
• Work closely with Technology & Transformation Leads
• Analyse market and/or user research, feedback, expert opinion and usage data
• Develops product variations to support propositions
• Keep up with trends and emerging business models
• Provides impactful coaching and support to wider agile team

• Senior industry veteran with strong digital product experience
• Experienced in a leadership role
• Proven experience of using data, insights and benchmarking to define and executing global strategies
• Proven experience of dealing with C-Suite level executives of global businesses
• Proven experience of running large scale portfolios of change initiatives (e.g. USD50m+ portfolios)
• Proven experience in working with Digital platforms (e.g. AEM) and Mobile architecture in iOS and Android
• Proven experience in managing day-to-day technical and design direction at scale
• Experience in agile ways of working and operational value streams
• Experience in Digital transformation
• Experience in solution design including creation of value propositions
• Knowledge of market trends, new technologies and Fintech products
• Experience in leading a team and influencing key stakeholders
• Knowledge of WPB customer platforms and propositions

Knowledge of WPB customer platforms and propositions