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Head of Merchandising & Promotions

United Kingdom, Luton · Job Posted March 04, 2026
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Job Description

As Head of Merchandising & Promotions, you'll drive digital sales revenue and channel growth through effective web and app merchandising, promotions, and discount strategies while developing compelling digital experiences that meet consumer expectations and support market priorities.

Job Responsibility

  • Establish the strategic framework for the sales planning cycle
  • Lead the strategic direction for performance tracking across sales channels
  • Develop the vision for online discount, promotion, and offer strategies
  • Define the overarching digital merchandising strategy
  • Work with the Sales Optimisation, Personalisation & Digital Change team
  • Define the strategic approach to sales campaigns
  • Lead teams across the region and establish a high-performance culture

Requirements

  • Proven experience in digital merchandising, eCommerce, and online sales
  • Strong understanding of merchandising best practices and platform optimization
  • Commercial acumen to translate business priorities into effective merchandising and promotional strategies
  • Analytical capabilities to interpret complex data sets, identify trends, and make strategic recommendations
  • Experience in planning and implementing successful digital sales campaigns
  • Leadership abilities in motivating and developing teams
  • Ability to build strong relationships across commercial, marketing, and technology teams

What we offer

  • Attractive remuneration
  • Discretionary bonus schemes
  • Generous travel benefits
  • Extensive health & well-being support
  • Dynamic working environment
  • Access to the TUI Learning Hub
  • Opportunities to work on global projects and teams
  • Involvement with local charity and sustainability initiatives

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