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Our client, an exclusive membership organisation for senior executives, is seeking a dynamic Head of Memberships to spearhead their commercial expansion and member engagement across Europe and the Americas. This is a permanent, full-time position based in London with a competitive salary circa £60,000, plus a lucrative commission structure (£500 per new member, average 10-20 per month).
Job Responsibility:
Own the entire sales process for new member acquisition across Europe and the Americas
Build and maintain a high-quality pipeline through referrals, partnerships, events, and targeted outreach
Develop corporate partnerships and sponsorships that enhance member acquisition and visibility
Ensure accurate CRM management, forecasting, and weekly pipeline reporting
Lead strategies to maintain or exceed member retention targets
Curate impactful events and engagement initiatives to enhance member satisfaction
Oversee member experience managers to standardise best practices across locations
Monitor engagement signals and implement save-plans for at-risk members
Gather feedback to improve member experience and perceived value
Requirements:
7+ years in sales/growth, business development, or commercial roles with a successful track record in B2C/B2B memberships
Strong experience in renewal/retention ownership and relationship management with senior executives
Background in event programming/operations in premium or hospitality settings
Excellent communication skills with the ability to present confidently to C-suite audiences
Data-driven, organized, and able to prioritize in a fast-paced environment
Entrepreneurial mindset with a focus on quality in a high-touch culture
What we offer:
Competitive base salary
Performance-based commission structure (£500 per new member, average 10-20 per month)
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