CrawlJobs Logo
360 Resourcing Solutions Logo 360 Resourcing Solutions · Sales

Head of Membership Sales

United Kingdom, London · Job Posted April 20, 2026
Apply Position
Job Link Share

Job Description

The Head of Membership Sales is responsible for driving the growth of Maslow’s membership community through proactive business development, strategic partnerships and sales leadership. This role combines outbound business development, broker and partner development, and sales team leadership. The successful candidate will identify where our ideal members spend their time — from industry events to professional networks — and build a real world and or digital presence for Maslow’s within those communities. You will also oversee a team of Membership Sales Managers responsible for converting inbound enquiries, while personally leading negotiations on larger office and study memberships.

Job Responsibility

  • Identify and build relationships within networks where Maslow’s ideal members gather, including industry events, professional communities, and relevant business groups. Represent Maslow’s at events, panels, and networking opportunities to generate high-quality membership leads
  • Maintain a strong network across London’s entrepreneurial, investment, advisory, tech and creative communities
  • Attend or host a minimum of two networking or industry events per week to develop new relationships and generate membership opportunities to include Maslow’s hosting curated membership lead events within Maslow’s houses, introducing prospective members to the spaces, community, and experience that define Maslow’s
  • Develop creative initiatives and partnerships that generate new membership opportunities, ensuring monthly sales targets are consistently achieved
  • Develop and manage relationships with commercial property brokers, workplace advisors, and relocation specialists who can introduce prospective member companies. Ensure 3rd party distribution platforms like Valve are regularly updated with study availability
  • Build a structured broker channel to drive larger office and study memberships through trusted intermediaries
  • Ensure brokers have a clear understanding of Maslow’s offer, pricing structure, and positioning. Cultivate priority broker relationships with regular engagement with brokers through updates, tours, lunches and events to strengthen referral flow
  • Lead the sales process for larger study and private office memberships, from initial engagement through to signed agreement. Support study annual or ad hoc renegotiations as required
  • Lead contract negotiations, ensuring terms align with Maslow’s commercial objectives while maintaining a thoughtful and professional member experience. Work closely with operations and finance to ensure contracts are structured effectively and executed smoothly
  • Lead and support two Membership Sales Managers responsible for managing inbound enquiries and closing membership sales across house
  • resident and study sales
  • Establish clear sales processes, targets, and performance expectations. Coach the team to ensure every interaction reflects Maslow’s tone of voice and hospitality ethos
  • Improve conversion rates from lead to signed deal through optimisations in the funnel
  • Produce clear and consistent sales reporting for senior leadership and stakeholders using Hubspot dashboards
  • Track performance across lead sources, conversion rates, membership mix, and revenue
  • Provide insights that inform marketing, partnerships, and membership strategy

Requirements

  • Strong business development and networking ability
  • A track record of hitting sales targets through proactive outreach and creative lead generation
  • Experience building broker or referral partner relationships
  • Confidence leading commercial negotiations and closing larger deals
  • Experience in membership, hospitality, property, coworking, or premium service environments
  • Experience leading and developing sales teams
  • Strong commercial judgement and analytical thinking
  • Alignment with Maslow’s values of care, curiosity, and commitment
360 Resourcing Solutions - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Head of Membership Sales

8 matching positions

Head of Membership Sales

The Head of Membership Sales is responsible for driving the growth of Maslow’s m...
Location
Location
United Kingdom , London
Salary
Salary:
60000.00 - 70000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong business development and networking ability
  • A track record of hitting sales targets through proactive outreach and creative lead generation
  • Experience building broker or referral partner relationships
  • Confidence leading commercial negotiations and closing larger deals
  • Experience in membership, hospitality, property, coworking, or premium service environments
  • Experience leading and developing sales teams
  • Strong commercial judgement and analytical thinking
  • Alignment with Maslow’s values of care, curiosity, and commitment
Job Responsibility
Job Responsibility
  • Identify and build relationships within networks where Maslow’s ideal members gather, including industry events, professional communities, and relevant business groups
  • Represent Maslow’s at events, panels, and networking opportunities to generate high-quality membership leads
  • Maintain a strong network across London’s entrepreneurial, investment, advisory, tech and creative communities
  • Attend or host a minimum of two networking or industry events per week to develop new relationships and generate membership opportunities
  • Develop creative initiatives and partnerships that generate new membership opportunities, ensuring monthly sales targets are consistently achieved
  • Develop and manage relationships with commercial property brokers, workplace advisors, and relocation specialists
  • Ensure 3rd party distribution platforms like Valve are regularly updated with study availability
  • Build a structured broker channel to drive larger office and study memberships
  • Ensure brokers have a clear understanding of Maslow’s offer, pricing structure, and positioning
  • Cultivate priority broker relationships with regular engagement
Read More
Arrow Right

Sales Host

Deliver an exceptional experience to every prospect, member and guest ensuring e...
Location
Location
United Kingdom , Glasgow
Salary
Salary:
Not provided
frasers.group Logo
Frasers Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Outgoing and confident, with a positive mindset
  • Competent with all administrative duties
  • Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role
  • Curious and eager to participate in learning and development opportunities, to progress both skills and career
  • Willing and able to drop into operational key holder duties as and when the business requires
  • Passionate about fitness, sales and customer service
  • Flexible – to work shifts to suit the needs of the business, and to take on additional duties where required to support your team members. Availability at weekends and bank holidays is vital
  • Target focussed – to support the club with sales and retention towards achieving success for the business
Job Responsibility
Job Responsibility
  • Deliver an exceptional experience to every prospect, member and guest ensuring every interaction is utilised as a sales and retention opportunity
  • Proactively drive membership sales, renewals, upgrades, and secondary spend including food & beverage, retail and fitness product sales
  • Convert enquiries into memberships through confident objection handling, needs based selling and effective follow up
  • Support member retention by building strong relationships, identifying at risk members, and recommending relevant products and services to enhance member experience and results
  • Conduct tailored tours of the Gym linked to the individual’s specific goals and upselling based on matching their needs to our facilities and services offered
  • Consistently achieve and exceed individual and club KPIs
  • Be a competent key holder of the club when required, ensuring smooth opening, closing and shift coverage
  • Learn, utilise and master our membership software and other systems (training provided)
  • Act as a trusted brand ambassador, promoting and taking part in current Fitness Challenges, Class concepts, and our Workout Wednesday initiative to drive engagement and participation
  • Support operational excellence by taking an active role in maintaining high standards of cleanliness and hygiene, gym floor presentation, ensuring the club is always looks great and above expectation
What we offer
What we offer
  • 20% discount across all facias
  • Eligible for Everlast Gyms Monthly Champions recognition program
  • Free Gym membership
  • Opportunity to deliver personal training sessions out of hours
  • Opportunity to deliver group training classes with further training
  • Fulltime
Read More
Arrow Right

Sales Host

Everlast Gyms … This role is for 40hrs pw  Our people are the heart of everythin...
Location
Location
United Kingdom , Derby
Salary
Salary:
Not provided
sportsdirect.com Logo
Sports Direct
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Outgoing and confident, with a positive mindset
  • Competent with all administrative duties
  • Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role
  • Curious and eager to participate in learning and development opportunities, to progress both skills and career
  • Willing and able to drop into operational key holder duties as and when the business requires
  • Passionate about fitness, sales and customer service
  • Flexible – to work shifts to suit the needs of the business, and to take on additional duties where required to support your team members. Availability at weekends and bank holidays is vital
  • Target focussed – to support the club with sales and retention towards achieving success for the business
Job Responsibility
Job Responsibility
  • Deliver an exceptional experience to every prospect, member and guest ensuring every interaction is utilised as a sales and retention opportunity
  • Proactively drive membership sales, renewals, upgrades, and secondary spend including food & beverage, retail and fitness product sales
  • Convert enquiries into memberships through confident objection handling, needs based selling and effective follow up
  • Support member retention by building strong relationships, identifying at risk members, and recommending relevant products and services to enhance member experience and results
  • Conduct tailored tours of the Gym linked to the individual’s specific goals and upselling based on matching their needs to our facilities and services offered
  • Consistently achieve and exceed individual and club KPIs
  • Be a competent key holder of the club when required, ensuring smooth opening, closing and shift coverage
  • Learn, utilise and master our membership software and other systems (training provided)
  • Act as a trusted brand ambassador, promoting and taking part in current Fitness Challenges, Class concepts, and our Workout Wednesday initiative to drive engagement and participation
  • Support operational excellence by taking an active role in maintaining high standards of cleanliness and hygiene, gym floor presentation, ensuring the club is always looks great and above expectation
What we offer
What we offer
  • 20% discount across all facias
  • Eligible for Everlast Gyms Monthly Champions recognition program
  • Free Gym membership
  • Opportunity to deliver personal training sessions out of hours
  • Opportunity to deliver group training classes with further training
  • Fulltime
Read More
Arrow Right

Sales Host

Everlast Gyms … This role is for 40hrs pw  Our people are the heart of everyth...
Location
Location
United Kingdom , Glasgow
Salary
Salary:
Not provided
sportsdirect.com Logo
Sports Direct
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Outgoing and confident, with a positive mindset
  • Competent with all administrative duties
  • Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role
  • Curious and eager to participate in learning and development opportunities, to progress both skills and career
  • Willing and able to drop into operational key holder duties as and when the business requires
  • Passionate about fitness, sales and customer service
  • Flexible – to work shifts to suit the needs of the business, and to take on additional duties where required to support your team members. Availability at weekends and bank holidays is vital
  • Target focussed – to support the club with sales and retention towards achieving success for the business
Job Responsibility
Job Responsibility
  • Deliver an exceptional experience to every prospect, member and guest ensuring every interaction is utilised as a sales and retention opportunity
  • Proactively drive membership sales, renewals, upgrades, and secondary spend including food & beverage, retail and fitness product sales
  • Convert enquiries into memberships through confident objection handling, needs based selling and effective follow up
  • Support member retention by building strong relationships, identifying at risk members, and recommending relevant products and services to enhance member experience and results
  • Conduct tailored tours of the Gym linked to the individual’s specific goals and upselling based on matching their needs to our facilities and services offered
  • Consistently achieve and exceed individual and club KPIs
  • Be a competent key holder of the club when required, ensuring smooth opening, closing and shift coverage
  • Learn, utilise and master our membership software and other systems (training provided)
  • Act as a trusted brand ambassador, promoting and taking part in current Fitness Challenges, Class concepts, and our Workout Wednesday initiative to drive engagement and participation
  • Support operational excellence by taking an active role in maintaining high standards of cleanliness and hygiene, gym floor presentation, ensuring the club is always looks great and above expectation
What we offer
What we offer
  • 20% discount across all facias
  • Eligible for Everlast Gyms Monthly Champions recognition program
  • Free Gym membership
  • Opportunity to deliver personal training sessions out of hours
  • Opportunity to deliver group training classes with further training
  • Fulltime
Read More
Arrow Right

Head of Membership

Senior, commercially focused leadership role responsible for the growth, retenti...
Location
Location
United Kingdom , London
Salary
Salary:
62400.00 - 70200.00 GBP / Year
membershipbespoke.co.uk Logo
Membership Bespoke
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least three years’ experience as a Head of or equivalent senior leader within a membership, sales, account management or stakeholder relations function
  • Minimum three years’ experience managing, developing and coaching a team with direct commercial accountability
  • Demonstrable track record of business development, including upselling, cross-selling and exceeding financial targets in a membership, professional services or policy environment
  • Significant experience of membership strategy, client engagement or account management in a comparable organisation – membership body, consultancy, policy institute, NGO or professional services firm
  • Proven ability to build and sustain relationships with senior leaders across sectors, including government departments and large private sector organisations
  • Track record of financial forecasting, budgeting and performance reporting
  • Interest in public policy, government affairs or cross-sector context
Job Responsibility
Job Responsibility
  • Develop and deliver a membership strategy that drives engagement, retention and growth
  • Lead and develop a high-performing membership team
  • Manage budgets, forecasting and performance reporting
  • Identify and secure new member organisations aligned to strategic priorities
  • Build and manage a strong pipeline of opportunities
  • Lead senior-level sales conversations and presentations
  • Develop tailored engagement plans for member organisations
  • Maintain senior relationships and act as a trusted adviser
  • Ensure consistent delivery of member value across all touchpoints
  • Gather and utilise member insight to inform organisational strategy
What we offer
What we offer
  • Enhanced annual leave (33 days including bank holidays plus birthday leave)
  • Festive office closure
  • Pension scheme
  • Healthcare cash plan
  • Critical illness cover
  • Gym discounts
  • Technology vouchers
  • Dining and activity passes
  • EAP and wellbeing support
  • Fulltime
Read More
Arrow Right

Sales Host

Everlast Gyms … This role is for 20hrs pw Our people are the heart of everything...
Location
Location
United Kingdom , Cardiff
Salary
Salary:
Not provided
sportsdirect.com Logo
Sports Direct
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Outgoing and confident, with a positive mindset
  • Competent with all administrative duties
  • Driven and ambitious with a keen desire to learn and develop
  • Curious and eager to participate in learning and development opportunities
  • Willing and able to drop into operational key holder duties
  • Passionate about fitness, sales and customer service
  • Flexible – to work shifts to suit the needs of the business
  • Target focussed – to support the club with sales and retention
Job Responsibility
Job Responsibility
  • Deliver an exceptional experience to every prospect, member and guest ensuring every interaction is utilised as a sales and retention opportunity
  • Proactively drive membership sales, renewals, upgrades, and secondary spend including food & beverage, retail and fitness product sales
  • Convert enquiries into memberships through confident objection handling, needs based selling and effective follow up
  • Support member retention by building strong relationships, identifying at risk members, and recommending relevant products and services to enhance member experience and results
  • Conduct tailored tours of the Gym linked to the individual’s specific goals and upselling
  • Consistently achieve and exceed individual and club KPIs
  • Be a competent key holder of the club when required
  • Learn, utilise and master our membership software and other systems
  • Act as a trusted brand ambassador
  • Support operational excellence by maintaining high standards of cleanliness and hygiene
What we offer
What we offer
  • 20% discount across all facias
  • Eligible for Everlast Gyms Monthly Champions recognition program
  • Free Gym membership
  • Opportunity to deliver personal training sessions out of hours
  • Opportunity to deliver group training classes with further training
  • Parttime
Read More
Arrow Right

Sales Host

Everlast Gyms … This role is for 40hrs pw Our people are the heart of everything...
Location
Location
United Kingdom , Stoke On Trent
Salary
Salary:
Not provided
flannels.com Logo
Flannels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Outgoing and confident, with a positive mindset
  • Competent with all administrative duties
  • Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role
  • Curious and eager to participate in learning and development opportunities, to progress both skills and career
  • Willing and able to drop into operational key holder duties as and when the business requires
  • Passionate about fitness, sales and customer service
  • Flexible – to work shifts to suit the needs of the business, and to take on additional duties where required to support your team members. Availability at weekends and bank holidays is vital
  • Target focussed – to support the club with sales and retention towards achieving success for the business
Job Responsibility
Job Responsibility
  • Deliver an exceptional experience to every prospect, member and guest ensuring every interaction is utilised as a sales and retention opportunity
  • Proactively drive membership sales, renewals, upgrades, and secondary spend including food & beverage, retail and fitness product sales
  • Convert enquiries into memberships through confident objection handling, needs based selling and effective follow up
  • Support member retention by building strong relationships, identifying at risk members, and recommending relevant products and services to enhance member experience and results
  • Conduct tailored tours of the Gym linked to the individual’s specific goals and upselling based on matching their needs to our facilities and services offered
  • Consistently achieve and exceed individual and club KPIs
  • Be a competent key holder of the club when required, ensuring smooth opening, closing and shift coverage
  • Learn, utilise and master our membership software and other systems (training provided)
  • Act as a trusted brand ambassador, promoting and taking part in current Fitness Challenges, Class concepts, and our Workout Wednesday initiative to drive engagement and participation
  • Support operational excellence by taking an active role in maintaining high standards of cleanliness and hygiene, gym floor presentation, ensuring the club is always looks great and above expectation
What we offer
What we offer
  • 20% discount across all facias
  • Eligible for Everlast Gyms Monthly Champions recognition program
  • Free Gym membership
  • Opportunity to deliver personal training sessions out of hours
  • Opportunity to deliver group training classes with further training
  • Fulltime
Read More
Arrow Right

Sales Host

Deliver an exceptional experience to every prospect, member and guest ensuring e...
Location
Location
United Kingdom , Glasgow
Salary
Salary:
Not provided
flannels.com Logo
Flannels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Outgoing and confident, with a positive mindset.
  • Competent with all administrative duties.
  • Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role.
  • Curious and eager to participate in learning and development opportunities, to progress both skills and career.
  • Willing and able to drop into operational key holder duties as and when the business requires.
  • Passionate about fitness, sales and customer service.
  • Flexible – to work shifts to suit the needs of the business, and to take on additional duties where required to support your team members. Availability at weekends and bank holidays is vital.
  • Target focussed – to support the club with sales and retention towards achieving success for the business.
Job Responsibility
Job Responsibility
  • Deliver an exceptional experience to every prospect, member and guest ensuring every interaction is utilised as a sales and retention opportunity.
  • Proactively drive membership sales, renewals, upgrades, and secondary spend including food & beverage, retail and fitness product sales.
  • Convert enquiries into memberships through confident objection handling, needs based selling and effective follow up.
  • Support member retention by building strong relationships, identifying at risk members, and recommending relevant products and services to enhance member experience and results.
  • Conduct tailored tours of the Gym linked to the individual’s specific goals and upselling based on matching their needs to our facilities and services offered.
  • Consistently achieve and exceed individual and club KPIs
  • Be a competent key holder of the club when required, ensuring smooth opening, closing and shift coverage.
  • Learn, utilise and master our membership software and other systems (training provided).
  • Act as a trusted brand ambassador, promoting and taking part in current Fitness Challenges, Class concepts, and our Workout Wednesday initiative to drive engagement and participation.
  • Support operational excellence by taking an active role in maintaining high standards of cleanliness and hygiene, gym floor presentation, ensuring the club is always looks great and above expectation
What we offer
What we offer
  • 20% discount across all facias
  • Eligible for Everlast Gyms Monthly Champions recognition program
  • Free Gym membership
  • Opportunity to deliver personal training sessions out of hours
  • Opportunity to deliver group training classes with further training
  • Fulltime
Read More
Arrow Right