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The Head of Marketing & Creative Operations is responsible for driving the effectiveness, efficiency, and scalability of marketing and creative output across the business. This role plays a critical part in ensuring that marketing strategies, campaigns, and communications are delivered seamlessly across channels and markets.
Job Responsibility:
Lead Marketing & Creative Operations: Own and optimise end-to-end marketing and creative processes, ensuring high-quality delivery at pace
Drive Campaign Planning & Execution: Lead cross-channel, multi-market campaigns from concept to launch
Oversee Creative Production & Efficiency: Manage the central creative studio to deliver on-brand, timely output
Deliver Commercial Impact: Support revenue growth through operational delivery of key initiatives
Enable Cross-Functional Collaboration: Act as a strategic marketing partner across Product, Finance and HR
Manage Budgets & Resources: Own OPEX marketing budgets and vendor spend
Build Scalable Systems: Develop and implement processes, guidelines, and frameworks that support growth
Champion Team Culture: Foster a collaborative, transparent, and high-performing team environment
Requirements:
Experience leading marketing and creative operations in a fast-paced, multi-market environment
A strong instinct for what good looks like - creatively and operationally
Confidence working across teams and influencing at all levels
A process-driven mindset, with the flexibility to adapt when needed
Experience (or real curiosity) in using AI to improve creative or marketing workflows
Solid financial acumen and experience managing budgets
A commercial mindset - you care about outcomes, not just output
Fluent English speaker
Nice to have:
Any other European language will be a plus
What we offer:
28-days holiday, plus bank holidays
Monthly £40 Treatwell vouchers so you can treat yourself too
Online perks and wellbeing platforms
A beneficial pension scheme and enhanced parental pay & leave policy
Mental health support through our partnership with Open-Up