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Head of Machine Learning

United States 230000.00 - 350000.00 USD / Year · Job Posted January 22, 2026
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Job Description

We are looking for an engineering leader to lead machine learning efforts across Hightouch. While hundreds of companies use Hightouch today to sync data into their SaaS systems to automate and improve operations, there’s a lot of surface area we haven’t touched in helping companies figuring out which customers to message, what content to put in messages, and when to send messages. A lot of this work today is done manually through intuition and guesswork, and we believe that adding machine learning could have a step function impact for our customers. And given our access to data warehouses and databases, Hightouch is perfectly placed to make use of a company’s customer data in building a powerful intelligence layer.

Job Responsibility

  • lead machine learning efforts across Hightouch
  • serve as both active technical voice and strong people manager
  • lead team in roadmapping and executing successful development of significant features and products
  • uphold high technical bar while making pragmatic tradeoffs
  • improve pace of execution of the team
  • be responsible for growing the team
  • up-level team on reliability
  • foster growth of team members and ensure strong engagement and motivation
  • work on personalization and product recommendation
  • work on probabilistic identity resolution
  • work on content generation
  • work on ML infrastructure

Requirements

  • engineering leader
  • lead machine learning efforts
  • active technical voice
  • strong people manager
  • product development experience
  • ability to improve team pace
  • recruiting experience
  • focus on reliability
  • ability to foster team growth
  • interest in personalization and product recommendation
  • interest in probabilistic identity resolution
  • interest in content generation
  • interest in ML infrastructure
  • talented
  • intellectually curious
  • motivated
  • senior role
  • focus on impact and potential for growth

What we offer

  • meaningful equity compensation in the form of ISO options
  • offer early exercise and a 10 year post-termination exercise window

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