Head of loyalty and strategic planning Job at DELIVER (Paris)

Territory sales incharge

The primary duties revolve around achieving sales targets through the establishe...

Location

India , Vijayawada

Salary:

Not provided

Randstad

Expiration Date

April 27, 2026

Requirements

5 years experience

Job Responsibility

Network Management & Expansion: Identify, recruit, and onboard new distributors and retailers to expand market coverage and ensure a robust distribution setup
Secondary Sales Achievement: Drive "sell-out" targets from distributors to the end customers, not just the "primary" sale to the distributor itself
Relationship Building: Cultivate and maintain strong relationships with channel partners (distributors, stockists) and end-users (mechanics, industrial clients, retail outlets)
Demand Generation: Plan and execute local promotional activities, mechanic loyalty programs, and workshops to create brand awareness and demand in the market
Training & Support: Provide product knowledge and process training to the distributor's sales team and the network staff (e.g., at petrol stations)
Market Intelligence: Monitor and analyze competitor activities, market trends, pricing strategies, and new product developments, reporting insights to the head office for strategic planning
Reporting & Administration: Prepare and maintain accurate daily, weekly, and monthly sales reports, sales forecasts, and track performance against targets using CRM or ERP systems
Logistics Coordination: Coordinate with the logistics team to ensure timely product availability and manage stock levels at distributor/depot locations
Payment Collection & Credit Control: Ensure timely payment collection from distributors and manage credit limits effectively
Customer Service & Issue Resolution: Handle customer complaints and product-related queries, often providing technical support or coordinating with the technical team for resolution

Fulltime

President Good Shepherd Hospital

This job description indicates the general nature and level of work expected of ...

Location

United States

Salary:

Not provided

Advocate Health Care

Expiration Date

Until further notice

Requirements

Master's Degree (or equivalent knowledge) in Health Care Administration or related field
Typically requires 10 years of management experience in health care administration which includes experience as a chief executive officer or chief operating officer in a progressive acute care facility overseeing operations, developing medical center strategies, and formulating organization-wide policy
Skills and expertise in developing and implementing short- and long-term strategies and creating a system for efficient, effective delivery of medical services
Expert level knowledge of the health care industry to successfully manage patient care, serve as a liaison between medical staff, department heads and governing boards
Demonstrated operational excellence in a tertiary setting and a proven commitment to excellent patient service
Skills in assessing risk using financial, statistical, and economic data
Demonstrated success collaborating closely with physicians and physician groups in a manner that fosters physician satisfaction, close working relationships and loyalty
Excellent critical thinking skills to organize, plan and lead the development of long-range planning

Job Responsibility

Develops and implements the medical center's long-term strategic direction and ensures consistency with the overall mission and direction of the patient service market, market group and Aurora
Oversee all operations and ensure the effective utilization of physical and financial resources
Maintains financial stability by promoting services produced in a cost-effective manner
Collaborates with finance leadership within the market group to develop, recommend and implement the annual operation plans and programs necessary to meet the strategic direction established by the organization
Effectively implements care management and patient experience initiatives to ensure the highest possible delivery of service to patients, families, physicians, and employees relative to their personal expectations
Serves as a member of the patient service market leadership team to establish plans to drive performance of all management throughout the patient service market and market group
Collaborates with the Chief Medical Officer to ensure that the physicians and other providers rendering professional services provide the best possible care for patients
Collaborates cohesively with physician groups, community leaders and entity and market group staff
In conjunction with physician leadership, maintains a high-quality medical staff and appropriate administrative relations at the medical center to help meet the community needs for high quality medical care
Oversees and ensures compliance with government regulatory agencies and accrediting bodies

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

President Good Shepherd Hospital

Location

United States

Salary:

174.40 - 279.05 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Master's Degree (or equivalent knowledge) in Health Care Administration or related field
Typically requires 10 years of management experience in health care administration which includes experience as a chief executive officer or chief operating officer in a progressive acute care facility overseeing operations, developing medical center strategies, and formulating organization-wide policy
Skills and expertise in developing and implementing short- and long-term strategies and creating a system for efficient, effective delivery of medical services
Expert level knowledge of the health care industry to successfully manage patient care, serve as a liaison between medical staff, department heads and governing boards
Demonstrated operational excellence in a tertiary setting and a proven commitment to excellent patient service
Skills in assessing risk using financial, statistical, and economic data
Demonstrated success collaborating closely with physicians and physician groups in a manner that fosters physician satisfaction, close working relationships and loyalty
Excellent critical thinking skills to organize, plan and lead the development of long-range planning

Job Responsibility

Develops and implements the medical center's long-term strategic direction and ensures consistency with the overall mission and direction of the patient service market, market group and Aurora
Oversee all operations and ensure the effective utilization of physical and financial resources
Maintains financial stability by promoting services produced in a cost-effective manner
Collaborates with finance leadership within the market group to develop, recommend and implement the annual operation plans and programs necessary to meet the strategic direction established by the organization
Effectively implements care management and patient experience initiatives to ensure the highest possible delivery of service to patients, families, physicians, and employees relative to their personal expectations
Serves as a member of the patient service market leadership team to establish plans to drive performance of all management throughout the patient service market and market group
Collaborates with the Chief Medical Officer to ensure that the physicians and other providers rendering professional services provide the best possible care for patients
Collaborates cohesively with physician groups, community leaders and entity and market group staff
In conjunction with physician leadership, maintains a high-quality medical staff and appropriate administrative relations at the medical center to help meet the community needs for high quality medical care
Oversees and ensures compliance with government regulatory agencies and accrediting bodies

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Guest Experience Manager

Position Description: Serves as the Harvest Table marketing and communications l...

Location

United States , Wellesley

Salary:

75000.00 - 85000.00 USD / Year

Aramark

Expiration Date

Until further notice

Requirements

Bachelor's Degree in marketing, communications, public relations, business administration or related field
2-3 years’ relevant professional marketing experience
Strong written and oral communication skills
Efficiency in all Microsoft Office products required
Efficiency in Adobe Creative Suite, Canva and WordPress preferred
Proven success in the creation and execution of print & digital communication strategies including, but not limited to, social media channels, and WordPress content management system
High energy, results-oriented individual who can make a difference, takes initiative, makes things happen, accepts accountability, has a “can do” attitude, and has an appropriate sense of urgency
Team player who is creative and flexible in attitude and style to adapt to new situations in a rapidly changing, dynamic environment
Financial acumen, creative problem-solving ability, and customer savviness
A strong value system, unquestioned integrity, and good listening skills

Job Responsibility

Serves as the Harvest Table marketing and communications liaison on the account leadership team
Works collaboratively with the Director & Associate Director of Guest Experience and account leadership team to develop, implement, and evaluate marketing programs and strategies aligned specifically with Harvest Table’s culinary and guest service vision
Supports business strategies and projects, including (but not limited to) concept & program branding, storytelling, revenue growth through increased participation and check average, meal plan sales & market penetration, guest loyalty & retention, and to enhance value perception
Provides ongoing development, maintenance, and implementation of internal and external client communications and marketing initiatives within accounts, in alignment with Harvest Table’s core values and initiatives
Responsible for sales development and execution of annual meal plan campaigns, including oral and written presentations to various target groups (e.g.
on-campus residents, commuters, faculty & staff, etc.)
Act as mission extenders by building relationships and interacting with clients, university department heads, student organizations, and community groups
Responsible for guest insight-driven strategic planning, innovation, creativity, and development of new strategies and tactics for promoting existing or new restaurants, to enhance sales and increase customer satisfaction
Chief storyteller on the team that is responsible for spreading the word about all program initiatives, the people behind the plates, our food and community partners
Performs marketing research and data collection, including (but not limited to) focus groups, surveys, campus mapping, guest journey mapping, trend development, target market research, and competitive pricing analysis

What we offer

medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

Fulltime

Guest Experience Manager

Serves as the Harvest Table marketing and communications liaison on the account ...

Location

United States , wellesley

Salary:

75000.00 - 85000.00 USD / Year

Aramark UK

Expiration Date

Until further notice

Requirements

Bachelor's Degree in marketing, communications, public relations, business administration or related field
2-3 years’ relevant professional marketing experience
Strong written and oral communication skills
Efficiency in all Microsoft Office products required
Efficiency in Adobe Creative Suite, Canva and WordPress preferred
Proven success in the creation and execution of print & digital communication strategies including, but not limited to, social media channels, and WordPress content management system
High energy, results-oriented individual who can make a difference, takes initiative, makes things happen, accepts accountability, has a “can do” attitude, and has an appropriate sense of urgency
Team player who is creative and flexible in attitude and style to adapt to new situations in a rapidly changing, dynamic environment
Financial acumen, creative problem-solving ability, and customer savviness
A strong value system, unquestioned integrity, and good listening skills

Job Responsibility

Serves as the Harvest Table marketing and communications liaison on the account leadership team
Works collaboratively with the Director & Associate Director of Guest Experience and account leadership team to develop, implement, and evaluate marketing programs and strategies aligned specifically with Harvest Table’s culinary and guest service vision
Supports business strategies and projects, including (but not limited to) concept & program branding, storytelling, revenue growth through increased participation and check average, meal plan sales & market penetration, guest loyalty & retention, and to enhance value perception
Provides ongoing development, maintenance, and implementation of internal and external client communications and marketing initiatives within accounts, in alignment with Harvest Table’s core values and initiatives
Responsible for sales development and execution of annual meal plan campaigns, including oral and written presentations to various target groups (e.g.
on-campus residents, commuters, faculty & staff, etc.)
Act as mission extenders by building relationships and interacting with clients, university department heads, student organizations, and community groups
Responsible for guest insight-driven strategic planning, innovation, creativity, and development of new strategies and tactics for promoting existing or new restaurants, to enhance sales and increase customer satisfaction
Chief storyteller on the team that is responsible for spreading the word about all program initiatives, the people behind the plates, our food and community partners
Performs marketing research and data collection, including (but not limited to) focus groups, surveys, campus mapping, guest journey mapping, trend development, target market research, and competitive pricing analysis

What we offer

medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

Vp, Global Head Of Dtc

We’re looking for a seasoned ecommerce/DTC executive to serve as VP, Head of Glo...

Location

United States , New York

Salary:

275000.00 - 315000.00 USD / Year

Harry's

Expiration Date

Until further notice

Requirements

15+ years of leadership experience in DTC, global digital commerce, and digital strategy
Track record of scaling multi-brand or portfolio digital businesses, with P&L ownership with an understanding of Brand led commerce, subscription dynamics, and it’s their balance with NPS
Strong people leader with experience developing leaders and large global teams
Skilled at balancing brand differentiation, bringing to life the Brand, with enterprise-wide scale and efficiency
Customer-obsessed, with the ability to translate customer needs into actionable strategies
Excellent communicator and influencer, capable of aligning stakeholders, partners, and brand leaders
Analytically fluent. Understands how a business works from the big picture down to the granular, making shrewd recommendations along the way. Comfortable with data, but also leans on experience — comfortable with a variety of data and able to root cause analysis. Ability to digest, synthesize, and share with stakeholders strategic plans
Deep expertise in an end-to-end DTC business within an omnichannel portfolio, with proven results in driving revenue, margin, and customer growth
Adept and experienced with digital platforms, e-commerce tech stacks, and modern UX/product practices
Versed in best practices and has a strong perspective for UX/UI. Can lead a multi-brand architecture strategy. Experience partnering closely with engineers and technology partners

Job Responsibility

Define the Multi-Brand DTC Strategy: Build and execute a global strategy that scales DTC across Harry’s, Flamingo, Mando, and Lume while respecting their unique positioning and customer bases
Deliver Across Portfolios: Own the KPIs for all brand DTC channels, aligning strategies with broader omnichannel goals
Lead & Develop Senior Leaders: Manage the Heads of DTC for each brand, fostering strong leadership, collaboration, and talent development across teams, building a long-term pipeline of talent
Balance Global Scale & Local Relevance: Leverage shared platforms (i.e. Shopify eco-system), tools, and best practices across brands while empowering localized innovation where it matters
Champion Omnichannel Consistency: Partner with retail and wholesale leaders to ensure digital aligns seamlessly with offline touchpoints, pricing, and promotions
Elevate the Customer Experience: Ensure that every digital experience—from site navigation, UX, UI, to checkout to post-purchase—delights customers, improves NPS, and deepens loyalty
Customer Service Excellence - Cultivate the entire customer journey, including every single connection point. Develop best practices and learnings across our entire customer service organization, leverage our rich data stack, our AI capabilities, and bring learnings into the broader DTC business, omnichannel strategy, and brand
Drive Innovation: Bring forward new capabilities (e.g. GenAI, personalization, unique marketing flows, etc), explore new product innovation and messaging, and explore business models (e.g., subscriptions, bundling, trial flow, etc.) to meet our brands goals and connect with our customer
Be the Voice of Digital at the Table: Represent digital priorities with leadership, partners, and stakeholders, ensuring digital commerce is central to the company’s differentiating value proposition to drive CPG 2.0

What we offer

Medical, dental, and vision coverage
401k match
Equity in Mammoth Brands
Flexible time off and working hours
Wellness and L&D stipends
4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years
20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthood
Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
Free products from all of our brands

Fulltime

New

Senior Vice President, Client Relationship Management

The SVP of Client Relationship Management is a senior role responsible for ensur...

Location

United States of America , Deerfield, Illinois

Salary:

225000.00 - 275000.00 USD / Year

Alight Solutions

Expiration Date

Until further notice

Requirements

10+ years of experience in client relationship management, strategic management, strategic account management, and enterprise client leadership
Proven success managing large, complex enterprise client portfolios
Demonstrated experience leading and developing high performing account management teams
Strong track record of driving client retention, revenue growth, and client satisfaction
Exceptional executive presence and ability to engage with C-suite client stakeholders
Experience working in complex service, technology, or consulting organizations

Job Responsibility

Oversee a portfolio of strategic enterprise clients, ensuring strong relationships and long-term partnership value
Serve as an executive escalation point for complex client issues and ensure rapid resolution
Partner with Sales, Product, Operations, and Delivery teams to align services with client objectives and contractual commitments
Active Oversight of SAEs providing direct leadership and structured oversight of SAEs responsible for key client relationships
Establish clear performance expectations and accountability for client retention, growth, and service excellence
Conduct regular client portfolio reviews, pipeline reviews, and relationship health assessments
Coach and develop SAEs on executive management, strategic planning, and consultative client engagement
Ensure consistent execution of account management standards, governance models, and client engagement frameworks
Drive high client retention and renewal rates across the strategic client portfolio
Identify opportunities for cross-sell, upsell and expansion of services within existing accounts and provide strategic input to SAEs to execute

What we offer

We offer programs and plans for a healthy mind, body, wallet and life
Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options

Fulltime

New

Head of Loyalty and Personalisation

Unlocking magnetic value by creating and owning the Booker loyalty and personali...

Location

United Kingdom , Wellingborough or Watford

Salary:

Not provided

Booker Group

Expiration Date

March 23, 2026

Requirements

Senior experience in loyalty strategy, CRM, or personalisation in retail, wholesale, or FMCG
Strong commercial mindset with a track record of delivering measurable value through data‑driven activity
Expertise in customer segmentation, behavioural analytics, and targeted communications
Experience leading cross-functional teams and influencing senior leaders
Ability to translate insights into strategic propositions and compelling customer experiences
Excellent stakeholder management, communication, and problem‑solving skills
Customer‑obsessed and insight‑driven
Commercially focused with strong analytical thinking
Collaborative and influential
Strategic mindset with hands‑on delivery capability

Job Responsibility

Own and evolve the overall loyalty and personalisation vision and roadmap for Booker, building a team to support our future ambitions/strategy
Lead the design of compelling loyalty proposition that will drive customer acquisition, retention, and growth across the Booker group
Build and scale personalised customer experiences powered by data, segmentation, and automated targeting
Partner with Data, Tech, Digital & Marketing, Trading, and Insight teams to embed real-time personalisation across digital platforms, marketing, sales team communication and personalised value
Lead test and learn programmes to evolve rewards, incentives and targeted offers
Ensure that loyalty program delivers measurable commercial value, defining and tracking loyalty KPIs, participation metric, and impact of personalised value on sales and profit
Influence the Booker exec and wider business to land the new loyalty and personalisation strategy, championing a customer-centric, data-led culture within the business
Adhering to all Booker policies, storage and handover protocols and successfully completing all my training so that there are zero GSCOP breaches
Lead your team, manage performance and progression, and support team development, ensuring effective succession plans are in place and maintained
Champion diversity and inclusion to ensure everyone feels welcome at Booker and motivating your team with clear expectations and providing recognition

What we offer

A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day
10% off pay monthly & SIM only deals with Tesco Mobile
Up to 30% off car, pet and home insurance at Tesco bank
Free eye test when you spend £50 or more
50% off health checks at Tesco Pharmacy
Exclusive access to discounted RAC breakdown cover rates
An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme
After 3 months service, you can join our annual Save As You Earn share scheme
Retirement savings plan (pension) - save up to 5% and Booker will match your contribution

Fulltime

Head of loyalty and strategic planning

DELIVER

Location:
France , Paris

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 21, 2026

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