Head of KYC Operations Job at Orbis Consultants (Austin)

Head of KYC Operations

Head of KYC Operations – Austin – Full Time – Financial Services / Fintech. Are ...

Location

United States , Austin

Salary:

Not provided

Orbis Consultants

Expiration Date

Until further notice

Requirements

10+ years of experience in Operations—preferably in KYC/AML, compliance, financial crime, or fintech/financial services
8+ years of leadership experience, including managing large-scale, multi-location teams
Proven track record of building efficient, compliant, and scalable operations
Deep knowledge of regulatory environments across the Americas
Skilled in data analytics platforms (e.g., Looker, Superset) to drive operational performance
Strategic thinker and problem-solver who thrives in fast-paced, ambiguous environments
Exceptional communicator, collaborator, and people leader

Job Responsibility

Set the strategic direction for KYC operations in the Americas, balancing regulatory compliance with customer-centric growth
Lead and inspire a team of 150+ people across multiple countries, including in-house and outsourced operations
Oversee the quality, speed, cost, and compliance of all onboarding and KYC-related processes
Build a scalable, data-driven KYC function — improving false positives/negatives, SLA adherence, and case resolution quality
Collaborate closely with Product, Compliance, and Risk teams to ensure alignment on strategy, regulatory obligations, and innovation in financial crime prevention
Develop team leadership and people strategy, enhancing career development, engagement, and performance metrics
Manage external vendors, budget oversight, and reporting at a senior executive level

What we offer

Competitive relocation package is available

Fulltime

Branch Operations Head

This is a leadership role responsible for overseeing all operational aspects of ...

Location

India , Mumbai

Salary:

Not provided

Randstad

Expiration Date

January 29, 2026

Requirements

Minimum 5 years of experience as an operations supervisor in Indian banking
Deep understanding of Indian banking applicable to a foreign bank
Proficient in international trade standards and practices (e.g., UCP)
Deep understanding of account opening, KYC, remittance, treasury settlement, bilateral, and syndication loan administration
Profound comprehension of interbank payments, including local clearing payments such as NEFT, TTGS, etc., and international remittances such as SWIFT, etc.
Exceptional organizational and time management skills
Able to work in a fast-paced, challenging environment, being proactive and able to solve problems on time, and have strong customer service skills

Job Responsibility

Oversee the day-to-day operations of the bank's branches in India, such as account opening, account transfer and remittance, trade finance, treasury settlement, credit administration, etc., and ensure smooth and efficient delivery of banking services to customers
Implement and maintain robust operational policies, procedures, and controls, and identify and implement process improvements to enhance productivity
Collaborate with the lending teams in developing and implementing the bank's strategic plan for the Indian market and translate the strategic vision into actionable operational plans and initiatives and drive operational efficiency and effectiveness
Understand and navigate the specific regulatory requirements and reporting obligations for foreign banks operating in India
Identify, assess, and mitigate operational risks, ensuring compliance with the Bank’s risk management framework
Perform periodical account reviews and necessary approaches to align with the Bank’s AML and KYC policies
Collaborate with the IT team, overseeing the bank's technology infrastructure and ensure it supports the operational needs of the business
Evaluate and implement new technologies to improve operational efficiency and customer service by collaborating with the IT team and the IT Division at Head Office
Provide coaching, mentoring, and development opportunities to team members
Foster a culture of collaboration, innovation, and continuous improvement

Fulltime

Head of Customer Due Diligence, APAC

As part of our regional growth, we are looking for a strategic and experienced l...

Location

Singapore , Singapore

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

8+ years of experience in Operations (preferably Onboarding, KYC/CDD, Risk) or Compliance within financial services, fintech, banking, investment banking, or consulting
3+ years of second line people management experience (leading managers or team leads) and building high-performing teams across regions and functions
A strategic, operational, and hands-on leader who can translate regulatory and business requirements into actionable, scalable solutions
Exceptional at influencing and aligning stakeholders across regions, functions, and seniority levels through clear, confident communication
Growth-oriented, focused on optimizing processes, building scalable solutions, and driving individual and team development
Comfortable navigating ambiguity and evolving environments, balancing commercial and risk priorities
Deeply merchant-focused, keeping the merchant experience at the core of every decision, process, and solution
Willing to travel regionally and globally as required

Job Responsibility

Lead and coach a high-performing Onboarding and CDD team across Singapore and Bangalore, including Team Leads, empowering them to grow in CDD knowledge and leadership skills
Recruit and expand the function as needed to support regional growth, ensuring consistent coverage and capability across locations
Track and evaluate team performance against key metrics and global/regional OKRs, driving continuous improvement
Define and execute the regional CDD strategy, ensuring alignment with global policies while addressing APAC-specific regulatory and commercial needs
Serve as a senior escalation point for internal and external stakeholders, providing guidance on complex cases and critical decisions
Collaborate with Commercial teams to balance risk and business objectives, enabling pragmatic and compliant decision-making
Partner with Compliance, Operations, and Product teams to improve processes, identify automation opportunities, and implement scalable solutions
Represent the APAC CDD function in regional and global initiatives, translating customer feedback and operational insights into actionable improvements

Bids Manager

The Bids & Client Services Department is the first and most highly visible contr...

Location

United States , New York

Salary:

70000.00 USD / Year

Sotheby's

Expiration Date

Until further notice

Requirements

3+ years of relevant professional experience
previous Bids Coordinator or relevant experience within an auction house is strongly desired
exceptional interpersonal and communication skills
comfortable communicating with senior staff, auctioneers, and VIP clients
positive and proactive approach to challenges
proven experience employing problem solving skills when dealing with internal and external clients
experience managing a team is advantageous but not a pre-requisite
operationally minded with an eye for process optimization
meticulous attention to detail with the ability to stick to strict deadlines
must be flexible to work evenings, early mornings, and weekends as needed

Job Responsibility

Oversee day-to-day operation of the bids function including management of ticketing system
bidding and account escalations
live & online auction operations
sale creation and management support
line manage a group of Bids Coordinators and any temporary bids support staff
provide day-to-day support and guidance
manage recruitment of bids staff as necessary
partner with Head of Bids & Client Services to set goals and conduct annual performance reviews
responsible for developing and implementing training for new bids support staff
provide ongoing training for Bids & Client Services teams on compliance procedures, operational processes, and system enhancements

What we offer

discretionary bonus
competitive benefits package

Fulltime

Compliance Analyst (Transaction Monitoring) - Stablecoin & Digital Assets

As a Compliance Analyst within the Transaction Monitoring team you will play a k...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Sokin

Expiration Date

Until further notice

Requirements

1–3 years of relevant experience in compliance, AML, or KYC roles, preferably within fintech, payments, or banking
Knowledge of national/international regulatory frameworks, including AML/CFT guidelines and relevant legislation
Strong attention to detail, critical thinking, and communication skills
Self-motivated and able to work independently in a fast-paced, collaborative environment
Proficiency with compliance databases and screening tools (e.g., World-Check, ComplyAdvantage, or similar)
Experience in a startup or agile work environment is a plus
Candidates will need to have the right to work in the jurisdiction that they are looking to work in

Job Responsibility

Perform AML checks and ongoing transaction monitoring for existing corporate clients
Help with identifying and verifying potential corporate client's identity (includes data collection, identification, verification, politically exposed person/sanctions lists check)
Complete client due diligence searches
Responsible for verification of client data to be added to the internal systems to be in line with client documentation
Manage case load and take ownership by tracking with business owners to ensure cases complete in a timely manner
Liaise with business owners to clarify, investigate, escalate and resolve issues as they arise
Completing ad hoc compliance tasks as required
Monitor transactions and client behaviour for unusual or suspicious activity and raise appropriate escalations
Work with cross-functional teams (Sales, Product, Legal) to resolve documentation or compliance-related queries
Track and manage a caseload of compliance reviews and follow-ups within agreed turnaround times

What we offer

Inclusive work environment
Agile, flexible working culture

Client Services Coordinator

The Bids & Client Services Department is the first and most highly visible contr...

Location

United States , New York

Salary:

50000.00 - 52000.00 USD / Year

Sotheby's

Expiration Date

Until further notice

Requirements

2+ years relevant professional experience
Exceptional interpersonal and communication skills with a pleasant client service oriented attitude
Process driven, logical thinker
able to multitask and prioritize with poise under pressure
Self-motivated team player with strong work ethic and superb organizational and time management skills
Proven experience employing problem solving skills when dealing with internal and external clients
Strong comfort with Microsoft Office & Google Suite
Must be available to work weekends, evenings, or early mornings as necessary
Must adhere to required front of house attire during working hours

Job Responsibility

Serve as a Brand Ambassador for the Company
Implement training & onboarding initiatives for new Client Services hires
Coordinate the creation and management of Client Services daily reference materials
Support a premier client experience for visitors to Sotheby’s
Liaise closely with Logistics, Security, Facilities, Special Events, Marketing, IT, and other internal stakeholders
Assist clients with general inquiries
Support live auction related activities
Manage the operation of the Evening Sales Ticket Office during marquee sale seasons
Liaise with Client Strategy & Head of Receivables to review ticket & paddle approvals
Set up Ticket Office and ensure IT, Facilities, and Marketing needs are met

What we offer

Discretionary bonus
Competitive benefits package

Fulltime

Treasury Specialist

The Treasury Specialist will report to the Global Head of Treasury and will be r...

Location

Finland , Espoo

Salary:

Not provided

ICEYE

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Finance or equivalent field
Minimum of 4 years of professional and relevant working experience in internal treasury/treasury operations
Prior experience with issuing financial guarantees and LCs
Understanding of corporate debt instruments, credit risk, and cash management
Effective multi-tasker who thrives in a fast-paced and dynamic environment
Comfort presenting to senior audiences with confidence and conviction
Ability to read, write, and speak English at an advanced level

Job Responsibility

Leading the documentation and issuance of performance guarantees and letters of credit globally
Participating in meetings with banks and other external financial stakeholders
Managing and monitoring the company’s collateral
Administering ICEYE’s global corporate cards program
Leading the bank account opening process globally and owning the ongoing AML and KYC requirements globally
Partnering with other teams on ad hoc projects at the direction of the CFO and/or Global Head of Treasury

What we offer

Occupational healthcare, occupational, and accident insurance
A yearly benefit budget to spend as you wish
Phone subscription with iPhone of choice
Relocation support
Time for self-development, research, training, conferences, or certification schemes
Inspiring and collaborating offices and silent workspaces

Fulltime

Financial Crimes Risk Specialist

The Financial Crimes Risk Specialist is responsible for supporting the ongoing i...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Experience in financial services, preferably in products, operations, and/or AML/sanctions investigations
Knowledge of the key Financial Crime regulations, risks, and typologies
Demonstrated ability and confidence to challenge business management and escalate issues
Experience in supporting the implementation of AML or sanctions programs
An understanding of the region and specific experience of Sanctions/ Sanctions operations is an advantage
Commercially minded, with good organizational and planning skills
Excellent verbal & written communication skills: ability to communicate clearly and concisely in all aspects of the job and with multiple audiences in mind
Ability to effectively manage competing priorities
Comfortable navigating complex, highly matrixed organizations
Excellent influencing and negotiation skills

Job Responsibility

Provide support to TTS Head of Financial Crimes Risk for Europe, UK, and MEA and lead various initiatives, for example related to Sanctions Screening, KYC, AML monitoring Anti-bribery and Corruption
Support Product teams to identify and assess Financial Crimes risk for new and enhanced products and innovative solutions
Build strong working relationships with 1st and 2nd line colleagues to ensure early engagement on new business initiatives to ensure timely support of commercial priorities and full adherence to global and regional risk management policies and procedures
Conduct reviews of Sanctions and AML processes and procedures across all product lines to ensure policy requirements are met, being fit for purpose and have been implemented consistently, with appropriate supporting documentation
Assess regulatory and business impact of proposed changes to Financial Crimes Risk policies/procedures/guidelines and work collaboratively with 2nd Line to ensure the business operates in line with regulatory requirements
Participate in various product related governance forums and be able to source information important for further assessment and management escalation
Support the TTS business in Financial Crimes related internal or external reviews, including managing exam preparation and deliverables
Produce and deliver communication plans to ensure timely and consistent awareness of changes in the Financial Crimes Risk policies/requirements by TTS Product and country teams
Coordinate and deliver targeted Financial Crimes Risk related training when necessary

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Head of KYC Operations

Orbis Consultants

Location:
United States , Austin

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 11, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Head of KYC Operations

Head of KYC Operations

Branch Operations Head

Head of Customer Due Diligence, APAC

Bids Manager

Compliance Analyst (Transaction Monitoring) - Stablecoin & Digital Assets

Client Services Coordinator

Treasury Specialist

Financial Crimes Risk Specialist

Head of KYC Operations

Orbis Consultants

Location:United States , Austin

Category:Finance

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 11, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Head of KYC Operations

Head of KYC Operations

Branch Operations Head

Head of Customer Due Diligence, APAC

Bids Manager

Compliance Analyst (Transaction Monitoring) - Stablecoin & Digital Assets

Client Services Coordinator

Treasury Specialist

Financial Crimes Risk Specialist

Location:
United States , Austin

Category:
Finance

Contract Type:
Not provided

Job Posted:
December 11, 2025