Head of IT Job at 360 Resourcing Solutions (Runcorn, Cheshire)

Head of IT

360 Resourcing Solutions

Location:
United Kingdom , Runcorn, Cheshire

Category:
IT - Administration

Contract Type:
Not provided

Salary:

70000.00 GBP / Year

Save Job

Apply Position

Job Description:

We are seeking an experienced Head of IT (Operations) to oversee the day-to-day delivery, stability, and performance of the firm’s technology function. This is a hands-on, operational leadership role, focused on ensuring IT services, internal development, and management information systems run reliably, securely, and efficiently to support the business. We are a specialist in the provision of debt resolution and legal services relating to Civil and Commercial litigation, debt recovery, property, and High Court Enforcement disputes. We focus on providing a contemporary low touch, bespoke service in our specialist field of debt recovery and litigation for the Group.

Job Responsibility:

Own the day-to-day operation of IT services across the business
Ensure systems, infrastructure, networks, and end-user technology are stable, secure, and fit for purpose
Oversee incident management, problem resolution, and service continuity
Maintain effective onboarding and offboarding processes
Ensure appropriate business continuity, backup, and disaster recovery arrangements are in place
Provide line management and operational oversight for: IT Services Manager, Lead Developer, BI / MI Analytics Manager
Set clear priorities, workloads, and delivery expectations
Ensure teams are aligned to operational business needs together with a clear view of long-term roadmap delivery
Support performance management, development, and recruitment where required
Oversee the internal development team from a delivery and governance perspective, not hands-on coding
Ensure: Development work is prioritised appropriately, Releases are controlled and well-managed, Systems are supported post-deployment
Act as the operational link between development and business users
Ensure technical debt, fixes, and enhancements are managed pragmatically
Oversee the MI / BI function to ensure: Reporting is accurate, timely, and trusted, Dashboards and datasets support operational decision-making, Data quality issues are identified and resolved
Act as escalation point for MI delivery or resourcing issues
Ensure IT systems comply with internal policies and relevant regulatory requirements (e.g. GDPR, access controls)
Maintain appropriate user access, audit trails, and security controls
Work with external suppliers and internal stakeholders on security, risk, and compliance matters
Ensure documentation, procedures, and change controls are maintained
Manage third-party IT suppliers, software vendors, and support partners
Control licensing, renewals, and operational costs
Ensure suppliers meet agreed service levels
Act as the primary IT escalation point for senior management
Work closely with Operations, Legal, Client Services, and Finance to resolve technology issues
Translate operational business needs into clear IT actions

Requirements:

Strong background in IT operations and service delivery
Proven experience managing IT, development, or data teams – we would prefer 5-10 years experience working in IT, with 3-5 years of management or leadership experience
Experience supporting business-critical systems in a regulated or operational environment
Comfortable acting as an escalation point and decision-maker
A bachelor's or Master’s degree in computer science, engineering, infrastructure management or a related technical field would be preferred, but we will consider candidates with significant experience in lieu of a formal qualification

Nice to have:

Experience overseeing internal development teams
Familiarity with MI / BI reporting environments
Experience managing third-party IT suppliers
Relevant professional certifications (e.g., PMP, AWS Certified Solutions Architect, CISSP) can be beneficial

What we offer:

Monday – Friday schedule (36.5 hours per week – no weekend or evening work)
Early finish Fridays
Dress Down Fridays
30 days holiday (including Bank Holidays)
Employee Assistance Programme
Newly refurbished offices
Free Mersey Gateway bridge pass
Free parking
Free tea and coffee facilities
Free monthly lunch
Employer contributed pension (applicable after qualifying period)
Full training provided
Career development and progression opportunities
Rapidly expanding multi-functional operation

Additional Information:

Job Posted:
February 13, 2026

Employment Type:

Fulltime

Work Type:

On-site work

360 Resourcing Solutions - All Job Offers

Job Link Share:

Head of IT

360 Resourcing Solutions

Location:
United Kingdom , Runcorn, Cheshire

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 13, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Head of IT

Head of Web / Head of Ecommerce

Head & Neck Speech & Language Therapist

Head Chef

Head Chef

Head Chef

Head Pastry Chef

Head Chef

Head Pastry Chef

Head of IT

360 Resourcing Solutions

Location:United Kingdom , Runcorn, Cheshire

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 13, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Head of IT

Head of Web / Head of Ecommerce

Head & Neck Speech & Language Therapist

Head Chef

Head Chef

Head Chef

Head Pastry Chef

Head Chef

Head Pastry Chef

Location:
United Kingdom , Runcorn, Cheshire

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
February 13, 2026