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Head of IT

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360 Resourcing Solutions

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Location:
United Kingdom , Stockport

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Contract Type:
Not provided

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Salary:

65000.00 - 75000.00 GBP / Year

Job Description:

Harbour Healthcare is recruiting for a Head of IT to lead and develop our IT Services across our 41 Care Homes. This is a national role and regular travel is required. The Head of IT & Technology is responsible for providing, securing, and governing Harbour Healthcare’s technology environment, ensuring it is reliable, resilient, compliant, and capable of supporting the organisation’s growth. The role combines hands-on leadership of IT operations with senior accountability for security, infrastructure, resilience, and technology risk, acting as the bridge between day-to-day delivery and long-term assurance.

Job Responsibility:

  • Conduct a comprehensive review of the organisation’s existing IT infrastructure, security controls, and operational practices
  • Assess current arrangements covering: Networks, connectivity, and remote access
  • Identity and access management
  • Devices and mobile technology
  • Backup, disaster recovery, and business continuity
  • Third-party suppliers and outsourced IT services
  • Identify key risks, gaps, and dependencies, with clear prioritisation based on business and regulatory risk
  • Produce a costed, phased improvement plan, aligned to organisational growth and operational priorities
  • Provide regular, clear updates to the Executive Team on findings, risks, and progress
  • Lead day-to-day IT operations across care homes and central teams
  • Ensure availability, performance, and security of the core IT environment
  • Act as the escalation point for major incidents and service disruptions
  • Ensure consistent standards for end-user computing, connectivity, and support
  • Own the organisation’s cyber security arrangements, ensuring appropriate controls are in place for: Secure remote access
  • Multi-factor authentication
  • Device and mobile management
  • Data loss prevention and monitoring
  • Identify, manage, and report on technology risks, translating technical issues into clear business impact
  • Work closely with the Data Protection Officer to ensure IT controls support data protection and regulatory requirements
  • Define and maintain standards for infrastructure, networks, hosting, and connectivity
  • Ensure disaster recovery, backup, and business continuity arrangements are appropriate, documented, and tested
  • Own decisions relating to critical supplier dependencies, escrow arrangements, and resilience planning
  • Ensure the IT environment can scale securely as the organisation grows
  • Establish and enforce governance for: User access and permissions
  • Joiners, movers, and leavers
  • Privileged access
  • Use of third-party and non-approved tools
  • Ensure IT policies and controls are embedded and consistently applied across the organisation
  • Maintain a clear IT roadmap that covers security, resilience, and operational improvements
  • Own IT budgets and expenditure, ensuring transparency and value for money
  • Lead vendor relationships, contract negotiations, and performance management
  • Identify opportunities for cost efficiency, licence rationalisation, and improved asset utilisation
  • Benchmark IT spend and service maturity against comparable organisations where appropriate
  • Lead and develop the IT team and external partners
  • Set clear expectations, priorities, and standards
  • Act as the primary technology advisor to the Executive Team
  • Communicate complex technical issues clearly and non-technically

Requirements:

  • Significant experience leading IT operations in a multi-site or regulated environment
  • Strong background in infrastructure, cybersecurity, and operational risk management
  • Experience owning both hands-on delivery and strategic accountability
  • Comfortable operating with executive visibility and accountability
  • Enhanced DBS check in relation to Children and Adults
  • Driving License required
What we offer:
  • £5000 Car Allowance
  • Paid Mileage

Additional Information:

Job Posted:
January 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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