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Head of IT Delivery

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Darwin Recruitment GmbH

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Location:
Netherlands , Den Haag

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Contract Type:
Not provided

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Salary:

118000.00 EUR / Year

Job Description:

As Head of IT Delivery, you are responsible for end-to-end delivery performance across multiple business and technology streams. You lead not only what is delivered, but how teams collaborate, grow and execute. Your leadership directly influences how smoothly services run, how effectively changes land, and how technology empowers people rather than slowing them down. You will guide complex transformation initiatives, oversee multiple delivery streams, and ensure alignment across business and technology-always with a focus on people, clarity and long-term impact.

Job Responsibility:

  • Translate business strategy into clear, realistic and executable delivery roadmaps
  • Lead complex transformation programs with strong governance, transparency and ownership
  • Create alignment across business and technology, balancing priorities and dependencies
  • Identify risks early and respond with calm, thoughtful decision-making
  • Ensure delivery excellence without losing sight of adoption, people and sustainability
  • Coach senior managers and delivery leaders, building strong leadership capability
  • Foster a culture that combines accountability with psychological safety
  • Support teams to navigate ambiguity, pressure and large-scale change

Requirements:

  • Master’s degree in IT, Business, Technology or equivalent experience
  • 10+ years of experience in IT delivery, transformation or program leadership
  • Proven experience leading senior professionals and large multi-disciplinary teams
  • Strong ownership of budgets, delivery commitments and business cases
  • Deep understanding of how IT delivery supports business strategy and customer outcomes
  • Excellent stakeholder management and executive-level communication skills
  • A calm, analytical and people-centred leadership style
  • Must already reside in the Netherlands (valid work permit required)
  • Be able to work onsite approximately three days per week, within commuting distance of The Hague (~30 km)

Nice to have:

  • Experience in telecoms or other high-availability, customer-critical environments
  • Exposure to large-scale IT transformations (e.g., networks, OSS/BSS, customer platforms)
  • Experience across both B2B and B2C domains
  • Familiarity with modern delivery models in fast-moving, regulated industries
What we offer:
  • Competitive salary and bonus structure
  • Hybrid working
  • Progressive pension scheme
  • 30 vacation days (full-time) + additional redeemable holidays
  • Mobile subscription
  • Clear career development pathways
  • Personal annual learning budget + 200+ digital training courses
  • Workshops, learning weeks, social events, team activities and more

Additional Information:

Job Posted:
March 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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