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Head of Integrated Solutions

Ethics HR

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Location:
Egypt , 6th of October City

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Contract Type:
Not provided

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Salary:

Not provided

Job Responsibility:

  • Define and evolve the integrated solutions strategy aligned with the company's Business objectives and market demands
  • Ensure solution portfolios (ICT, connectivity, cloud, cybersecurity, digital transformation services) are competitive, scalable, and commercially viable
  • Drive long-term roadmap planning for integrated offerings
  • Act as a senior technical/business advisor to customers and internal stakeholders on value-driven solution design
  • Lead the end-to-end implementation and delivery of multi-disciplinary solutions, ensuring they meet customer expectations, SLAs, and KPIs
  • Oversee quality assurance, risk mitigation, and performance monitoring across delivery teams
  • Collaborate with service delivery, project management, and engineering functions for seamless execution
  • Drive revenue growth through solution optimization, customer engagement, and expansion of services across existing accounts
  • Cultivate deep relationships with enterprise clients, C-level sponsors, and stakeholders
  • Support pre-sales solution positioning, RFP responses, and commercial negotiations
  • Coordinate with sales and product teams to tailor solutions to market needs
  • Act as a bridge between technical teams and non-technical stakeholders to ensure alignment of objectives
  • Lead integrated teams and initiatives across units like Service Delivery, Solution Architecture, Product Management, and Customer Support
  • Establish and enforce consistent methodologies, governance frameworks, and best practices across integrated solutions portfolios
  • Ensure that solutions comply with regulatory requirements and industry standards (e.g., ITIL, cybersecurity frameworks)
  • Monitor market trends and competitive offers to inform continuous improvement

Requirements:

  • Bachelor’s degree from a reputable university
  • 10+ years in ICT/technology solutions leadership, enterprise sales, or service delivery roles
  • Proven track record in managing complex solution portfolios and high-value enterprise accounts
  • Deep understanding of systems integration, cloud services, networking, cybersecurity, and digital transformation technologies
  • Familiarity with IT/telecom service delivery frameworks (e.g., ITIL, PMBOK, Agile)
  • Strong commercial acumen, including ability to drive P&L performance and growth
  • Excellent leadership and stakeholder management skills
  • Ability to communicate effectively across technical and business audiences — including C-suite clients

Additional Information:

Job Posted:
March 05, 2026

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