Head of Insurance Technology Business Solutions, HSBC

HSBC

Location:
Hong Kong, Kowloon City

Category:
Insurance

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

We are seeking a forward-thinking and highly experienced Head of Insurance Technology Business Solutions to join our global technology leadership team at HSBC Life, a leading life insurance provider. This strategic role blends technology leadership with deep insurance domain expertise to deliver innovative, value-driven solutions across the organization.

Job Responsibility:

Lead Innovation with Purpose. Imagine, shape, and deliver innovative business and technology solutions that solve real problems and deliver measurable impact
Develop and maintain a multi-year insurance business technology roadmap focused on AI, automation, and next-gen platforms
Identify and evaluate new technologies and vendors that can create competitive advantage
Facilitate strategic innovation workshops and prototype solutions with business teams
Oversee the design, development, and implementation of scalable and sustainable business technology solutions
Champion the application of AI and automation to streamline operations, reduce costs, and enhance decision-making
Collaborate cross-functionally to ensure that solutions meet both technical and business requirements
Jointly provide architectural and engineering direction across systems and platforms, ensuring technical excellence and alignment with business goals
Design and develop optimal/future-proof solutions whilst providing reliable cost and effort estimations to solve complex and ambiguous problems using modern set of technology platforms, delivery disciplines and DevOps mindset
Deliver against a strategic operating plan (such as Core Capabilities) that ensures resources (capability, people and funding) deliver improvements in current customer journeys and new features to increase customer experience
Jointly manage the annual budget spread between designing and developing new services (Change The Bank) as well as managing and supporting existing services (Run the Bank)
Partner with functional leaders across underwriting, claims, actuarial, policy administration, and operations
Translate business goals into technology capabilities and work with teams to co-create solutions
Develop strong internal networks to gain buy-in and drive adoption of new technologies and AI
Improve technology solutioning and estimation for delivery (ie increase quality and innovation, be cost effective and improve resilience – design-to-operate)
Manage an effective working relationship with partners and third party vendors to ensure successful delivery and efficient cost management
Create and maintain strong and trusted working relationship outside of Insurance business in other IWPB business lines and the broader HSBC group
Represent Insurance in IWPB channel and digital for all technology and business executive forums
Lead and develop a high performing global insurance solutioning team through effective communication, performance management, development plans and reward/recognition practices
Build a pipeline of solutioning, architecture and engineering talent
Cultivate an environment that supports diversity and reflects the HSBC brand and values

Requirements:

Outstanding Technology leader who is passionate about leveraging technology and AI to drive business outcomes
Significant years in cross-business technology leadership roles with a focus on business transformation within life insurance
Deep understanding of insurance products, distribution, policy administration, claims processing, and regulatory factors in order to provide fit-for-purpose technology/AI solutions which drive sustainable business outcomes
Strong background in enterprise architecture, cloud platforms, and digital ecosystems relevant to Life Insurance in Asia (specifically HK, China and Singapore)
Proven track record of modernizing legacy systems and delivering new digital capabilities
Strong understanding of operational effectiveness
Strong ability to balance risks vs. rewards and maximizing the cost effectiveness and profitability for the business
Possess the following competencies - strong people leadership, teamwork, is data and facts driven, sound judgment and decision making, effective communication skills
Exceptional strategic thinking, problem-solving, and execution capabilities
Excellent communication, negotiation, and stakeholder management skills
Experience working with C-suite executives and presenting to boards or executive committees
Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or a related field

Nice to have:

Hands-on experience with AI, machine learning, automation (e.g., RPA), and API-based system integration would be highly desirable
Experienced in managing programs, projects and a variety of delivery/assurance roles across a number of markets/locations and cultures
Built and manage commercially viable digital platforms, services and capabilities
Worked in the functional business areas in Life Insurance in Asia
An MBA or additional Life Insurance business qualifications are a plus
Experienced at managing operational functions and leading process reengineering and efficiency exercises

What we offer:

Opportunities for professional development
Flexible working
Inclusive and diverse culture
Opportunities to grow within the organization

Additional Information:

Job Posted:
September 09, 2025

Expiration:
September 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Head of Insurance Technology Business Solutions