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We are seeking a Head of Insights to lead, develop and scale our Insights function. This role is responsible for setting the direction, standards and operating model for how insight is generated, communicated and delivered to customers. You will lead a small but growing team of analysts, acting as a player–coach initially, but with a clear focus on insight quality, customer value, automation, scalability, and developing people and capability.
Job Responsibility:
Own and evolve the Insights vision, strategy and roadmap
Define and embed best practice standards for insight quality, storytelling and presentation
Build, mentor and manage a high-performing Insights team
Establish ways of working, prioritisation frameworks and QA processes
Support recruitment and onboarding of future Insights hires
Set direction on which insights matter most to customers
Review and challenge insight outputs for clarity and impact
Drive automation and repeatable insight products
Identify opportunities to expand insight coverage
Work with Engineering and Product on insight-led development
Act as a senior Insights representative with key customers
Lead or support high-impact customer presentations
Ensure insights clearly demonstrate value
Identify insight-led commercial opportunities
Requirements:
Senior experience in Insights / Analytics leadership
Proven people management capability
Strong insight storytelling and decision-support skills
Experience with large, complex datasets
Excellent stakeholder communication
Experience of working in procurement and/or the NHS (desirable)
Curious and proactive
High level of self-motivation and resilience
Able to work independently and or with remote/distributed teams
Able to comfortably deal with pressure and ambiguity
Flexible and happy to turn your hand to anything
Always willing to learn and to try out new ways of working or thinking from others
Thrive on working at pace and you value and deliver, high-quality work
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK
Nice to have:
Experience of working in procurement and/or the NHS
What we offer:
Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
25 days paid holiday with the option to buy/sell (FTE)
4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A selection of flexible benefits to suit your individual needs
All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects