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Head of Insights

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NEC Software Solutions

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Location:
United Kingdom , Hemel Hempstead

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are seeking a Head of Insights to lead, develop and scale our Insights function. This role is responsible for setting the direction, standards and operating model for how insight is generated, communicated and delivered to customers. You will lead a small but growing team of analysts, acting as a player–coach initially, but with a clear focus on insight quality, customer value, automation, scalability, and developing people and capability.

Job Responsibility:

  • Own and evolve the Insights vision, strategy and roadmap
  • Define and embed best practice standards for insight quality, storytelling and presentation
  • Build, mentor and manage a high-performing Insights team
  • Establish ways of working, prioritisation frameworks and QA processes
  • Support recruitment and onboarding of future Insights hires
  • Set direction on which insights matter most to customers
  • Review and challenge insight outputs for clarity and impact
  • Drive automation and repeatable insight products
  • Identify opportunities to expand insight coverage
  • Work with Engineering and Product on insight-led development
  • Act as a senior Insights representative with key customers
  • Lead or support high-impact customer presentations
  • Ensure insights clearly demonstrate value
  • Identify insight-led commercial opportunities

Requirements:

  • Senior experience in Insights / Analytics leadership
  • Proven people management capability
  • Strong insight storytelling and decision-support skills
  • Experience with large, complex datasets
  • Excellent stakeholder communication
  • Experience of working in procurement and/or the NHS (desirable)
  • Curious and proactive
  • High level of self-motivation and resilience
  • Able to work independently and or with remote/distributed teams
  • Able to comfortably deal with pressure and ambiguity
  • Flexible and happy to turn your hand to anything
  • Always willing to learn and to try out new ways of working or thinking from others
  • Thrive on working at pace and you value and deliver, high-quality work
  • Candidates must be able to demonstrate a pre-existing right to work and travel within the UK

Nice to have:

Experience of working in procurement and/or the NHS

What we offer:
  • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
  • 25 days paid holiday with the option to buy/sell (FTE)
  • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
  • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
  • A selection of flexible benefits to suit your individual needs
  • All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects

Additional Information:

Job Posted:
January 31, 2026

Employment Type:
Fulltime
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