Head of Innovation Banking Propositions

• Developing and implementing a clear strategy for value propositions tailored to the needs of Innovation Banking clients, ensuring alignment with CIB’s overall strategic objectives
• Incorporating insights from market research, client feedback, and competitor analysis to define propositions that address segment-specific opportunities and pain points
• Partnering with Banking, product, marketing, and digital teams to co-create and refine propositions, ensuring alignment across the organization
• Leading the design of innovative solutions that incorporate products, services, and digital tools to deliver a differentiated and compelling client experience
• Identifying and leveraging emerging trends, technologies relevant for the proposition
• Establishing external partnerships to enhance the value delivered to Innovation Banking clients
• Roll-out of propositions in both existing and new jurisdictions, ensuring localization to meet nuanced client needs and market conditions
• Defining the success metrics for propositions and establish frameworks to measure their impact on client satisfaction, segment growth, and revenue targets
• Continuously assessing proposition performance, using client feedback and market insights to refine and optimize offerings

• A great candidate will possess a deep understanding of corporate banking, client segmentation, sectorisation and the end-to-end development of value propositions
• They will have a proven ability to design and implement strategic offerings that address diverse client needs across multiple jurisdictions
• The role holder will bring a strong mix of strategic thinking, client-centricity, and executional excellence, with the ability to balance big-picture vision with the details needed for successful delivery
• Strategic Vision: Ability to identify opportunities for growth and translate them into compelling and differentiated propositions
• Client-Centric Mindset: Deep empathy for client needs and the ability to design solutions that deliver tangible value and an exceptional experience
• Market and Industry Expertise: Strong understanding of corporate banking products and how they can be tailored to meet the unique needs of different client segments/sectors within Innovation Banking and geographies. Experience in the innovation ecosystem is a big asset
• Collaboration and Influence: Proved experience in working with cross-functional teams and influencing senior stakeholders to drive alignment and outcomes
• Analytical and Data-Driven Mindset: Skilled in using data and insights to shape propositions, measure performance, and optimize outcomes
• Execution Focus: Results-oriented, with a track record of delivering initiatives on time and within scope
• Design Thinking & Innovation: Apply design thinking principals to ideate and prototype innovative solutions
• Experience: Broad and comprehensive understanding of concepts and principles within multiple disciplines or a fast-changing discipline. Innovating Banking / ecosystem experience is a great asset for the role
• Business / Commercial knowledge: The role requires a comprehensive understanding of how all value units / products / regions / legal entities collectively integrate, alongside a comprehensive knowledge of the industry in order to contribute to the commercial objectives of CIB
• Leadership: Proven track record of successfully leading complex and large-scale initiatives at a global scale and ability to drive a compelling vision to motivate the direct reports and all stakeholders
• Innovation: Develops new and adapts existing processes for increased quality and efficiency whilst encouraging others to seek new ideas/solutions to day-to-day problems
• Accountability / decision making: What level of decision-making is required of the role and on what decisions does it impact?

• Experience in the innovation ecosystem
• Innovating Banking / ecosystem experience

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment