Head of Innovation and Partnership, HSBC

HSBC

Location:
Hong Kong, Mongkok

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are currently seeking a visionary and externally-focused leader to join our team as Head of Innovation and Partnership. This senior role is pivotal in shaping our technology future. You will be the primary external face of Innovation for Hang Seng Bank to the market, responsible for establishing and nurturing a world-class portfolio of strategic technology partnerships. This includes forging alliances with both established traditional technology firms and pioneering fintechs. Your leadership will be key to identify and integrate novel technologies that solve business challenges and enhance our customer experiences and offerings.

Job Responsibility:

Develop and implement a holistic innovation strategy aligned with the bank’s business goals, such as digital banking and emerging technologies (e.g., AI, open banking)
lead the ideation, validation, and scaling of innovative products, services, and business models, from concept to market launch
establish and manage an innovation pipeline, prioritizing initiatives that drive customer value, operational efficiency, or revenue growth
act as Hang Seng Bank’s key ambassador and a visible thought leader at major industry conferences, roundtables, and in publications
stay abreast of global fintech trends, regulatory changes (e.g., open banking, digital assets), and business needs to identify new innovation opportunities
conduct market research and competitive analysis to benchmark the bank’s innovation efforts against peers
articulate Hang Seng Bank’s vision for the future of technology in financial services, influencing market trends and positioning Hang Seng Bank as a forward-thinking leader
proactively represent Hang Seng Bank’s technology innovation and partnership portfolio to regulators, building trusted relationships
clearly communicate the value and risk mitigation strategies of new initiatives, ensuring alignment with regulatory expectations and contributing to the development of a supportive policy environment
define and execute the technology innovation partnership strategy
proactively scout and source high-potential partnership opportunities across traditional IT providers and disruptive fintechs
identify, cultivate, and manage strategic partnerships with fintech startups, technology providers, industry consortia, academic institutions, and other ecosystem players to co-create solutions or access cutting-edge capabilities
foster long-term relationships with key partners, driving collaboration on joint projects, pilots, and go-to-market strategies
lead end-to-end partnership engagements, from initial relationship building and due diligence to structuring and negotiating complex commercial and technology agreements
negotiate partnership agreements, ensuring alignment with the bank’s risk, compliance, and commercial objectives
work closely with senior leadership (C-suite, Heads of Businesses) to secure buy-in for innovation initiatives and allocate resources effectively
bridge the external market with internal C-suite stakeholders, translating technology innovation into clear business value
build and lead a high-performing team of innovation and partnership professionals, fostering a culture of creativity, agility, and collaboration.

Requirements:

Proven senior-level experience in an innovation or strategic partnership role within a large, complex, and globally regulated organisation (financial services or technology preferred)
a demonstrable track record of building and scaling strategic technology partnerships with both large-scale enterprises and agile fintech companies
established profile as a thought leader with experience speaking at industry events and ability to shape conversations on technology trends in financial services
proven experience engaging with financial regulators
deep understanding of Hong Kong’s banking landscape, regulatory environment (HKMA, SFC), and GBA financial integration trends
familiarity with digital banking, fintech ecosystems, and open banking frameworks
exceptional relationship-building, influencing, and negotiation skills, with the credibility to represent a world-class organisation at the most senior levels externally and with regulatory bodies
strong leadership skills to inspire cross-functional teams
excellent verbal and written communication abilities to engage stakeholders, present to senior leadership, and interact with regulators/partners
a strong existing network within the technology, fintech, and regulatory communities is highly desirable
a bachelor’s degree is essential
an MBA or other advanced degree is preferred
professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

Nice to have:

A strong existing network within the technology, fintech, and regulatory communities is highly desirable
professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

What we offer:

Dynamic working environment
good career development opportunities
competitive compensation packages.

Additional Information:

Job Posted:
September 10, 2025

Expiration:
September 26, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Head of Innovation and Partnership