Head of Infrastructure Services Job at Transact (London)

Head of Infrastructure

We are looking for an experienced infrastructure leader to own and scale the tec...

Location

United States , New York City; San Francisco Bay Area

Salary:

220000.00 - 275000.00 USD / Year

Metronome

Expiration Date

Until further notice

Requirements

8+ years of infrastructure engineering experience including managing engineering managers and driving cross-organizational initiatives
Track record building and scaling engineering teams including hiring, mentoring, and creating processes that support rapid organizational growth
Proven track record scaling critical infrastructure at high-growth companies
Deep expertise in modern infrastructure technologies including streaming data platforms, distributed systems architecture, cloud platforms, observability stacks, and infrastructure-as-code
Strong operational excellence background including SLI/SLO frameworks, incident management, capacity planning, and proactive monitoring systems
Experience partnering with product engineering teams as an enabler, balancing infrastructure needs with product velocity and business requirements
Excellent communication and technical judgment with experience presenting technical concepts to stakeholders and deep understanding of how infrastructure decisions impact performance, productivity, and business outcomes

Job Responsibility

Lead and grow a team of 15+ infrastructure engineers, managing both engineering managers and senior individual contributors while providing mentorship, career development, and technical guidance across multiple teams
Build and scale the infrastructure organization structure, defining team responsibilities, establishing clear ownership boundaries, and ensuring effective coordination between infrastructure teams and product engineering groups
Own the technical roadmap for Metronome's infrastructure layer as we scale to support larger scale and evolve from commodity solutions to specialized streaming infrastructure
Partner with engineering leadership to balance infrastructure investments with product development needs, serving as an enabler for product engineering teams
Own the end-to-end reliability and performance of real-time systems that process billions of events and millions of invoices with enterprise-grade uptime, latency and correctness requirements
Maintain and enhance comprehensive monitoring, alerting, and observability across all infrastructure services
Lead incident response and post-mortem processes, ensuring systematic improvements to prevent recurrence and drive operational excellence practices
Architect infrastructure solutions that support exponential customer growth and increasingly complex technical requirements
Foster a culture of operational excellence where engineers take ownership of system reliability and customer experience
Drive hiring and team scaling as infrastructure demands grow with business expansion

What we offer

Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership
Paid parental leave
FSA (Flexible spending account)
Retirement planning - Traditional and ROTH 401(k)
Flexible time off
Employee assistance program (mental health benefits)
Culture where personal growth is highly valued
Market-benched equity
Sales incentive pay (for eligible roles)

Fulltime

Head of Cloud & Technology

Reporting directly to the General Manager, you will define and lead the technolo...

Location

Lebanon , Beirut

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

10+ years in cloud, infrastructure, and IT operations, with significant leadership experience
Proven track record in SaaS, FinTech, software vendor, or managed services environments
Deep expertise in Oracle, IBM iSeries (AS/400), Java EE/ IBM WebSphere, Git/GitLab, as well as hybrid/on-premise architectures
Strong background in DevOps, CI/CD, Infrastructure-as-Code, observability, and security
Experienced in running mission-critical, regulated environments
Exceptional leadership and communication skills, capable of engaging with both C-level and technical teams
Fluent English (French a strong plus)

Job Responsibility

Define the cloud & infrastructure strategy and roadmap
Design target architectures for hybrid and cloud-native deployments
Drive automation, standardization, and resilience across environments
Lead teams in architecture, DevOps, infrastructure management, and operations
Foster a culture of technical excellence and continuous improvement
Collaborate closely with product and service leadership to align on priorities
Ensure platform stability, performance, and availability
Oversee cloud adoption projects, including migrations
Guarantee compliance with banking-grade security, audit, and SLA requirements

What we offer

A pivotal leadership role shaping the technology backbone of our Core Banking solutions
The opportunity to design, build, and lead a transformation to target a high-performing cloud & technology organization
An international environment at the forefront of banking technology transformation
Attractive package and career development opportunities

Fulltime

Head of IT

A Head of IT is required by Whitehall Resources for our Surrey based client who ...

Location

United Kingdom , City of London, London

Salary:

Not provided

Whitehall Resources Ltd

Expiration Date

Until further notice

Requirements

Senior leadership experience in IT Operations or Infrastructure within a complex global environment
Proven experience running 24×7 IT services and Global Service Desks
A strong background in cloud and enterprise infrastructure including Microsoft 365, Azure, AWS, ERP platforms such as SAP or D365
A deep understanding of IT Service Management and ITIL aligned processes including incident, problem, change and service transition
Experience managing vendors, outsourced services and commercial contracts
Excellent stakeholder management skills with the ability to influence at executive level
Experience working in highly regulated environments with strong security and data privacy requirements

Job Responsibility

Accountable for the day to day running of global technology services
Includes infrastructure, cloud services, service management, end user support and the Global Service Desk supporting a large, geographically distributed user base
Strong leadership, operational governance and experience running 24×7 global IT services will be essential
Play a key role in shaping and stabilising global IT services

What we offer

To work in a purpose driven organisation making a genuine global impact
To be part of a collaborative, values led and inclusive culture

Head of Field Support

The Head of Field Support will be responsible for leading PulseForge’s global cu...

Location

United States , Austin

Salary:

Not provided

PulseForge Data

Expiration Date

Until further notice

Requirements

10+ years of experience in field service, customer support, or technical operations within capital equipment or industrial technology
Demonstrated success in building and scaling global service teams
Strong technical understanding of complex equipment and processes
Experience defining service strategies, KPIs, and operational processes
Bachelor’s degree in Engineering, Business, or a related field
Willing and able to travel extensively (domestically and internationally), with frequent trips to Asia and Europe for customer engagements and support infrastructure development
Strategic leader with strong operational execution skills
Customer-first mindset with excellent problem-solving abilities
Collaborative, with the ability to work cross-functionally and influence outcomes
Highly organized and able to manage multiple priorities simultaneously

Job Responsibility

Lead the global field service and technical support teams
Oversee installation, commissioning, maintenance, and repair of PulseForge equipment
Establish and maintain escalation processes for rapid issue resolution
Define staffing models and training programs to ensure service readiness
Develop and track KPIs (uptime, response times, customer satisfaction, first-time fix rate)
Standardize service procedures, documentation, and tools across the team
Implement preventive maintenance and service programs to minimize downtime
Partner with Engineering and Manufacturing to provide structured feedback on product reliability and serviceability
Collaborate with Sales and Customer Success to ensure smooth customer handoffs post-installation
Provide input to product development based on recurring customer issues and service learnings

What we offer

401(k)
Dental Insurance
Health insurance
Paid time off
Vision insurance

Substation Maintenance Manager

This position is responsible for the maintenance of all medium and high voltage ...

Location

United States , Andover

Salary:

136800.00 - 205200.00 USD / Year

Enel

Expiration Date

February 01, 2026

Requirements

Bachelor's degree in electrical engineering or Power Engineering from an ABET accredited university
Minimum of 8+ years of experience in electrical high voltage maintenance
Minimum of 3+ years managing electrical engineers or technicians, electrical power plants electrical maintenance, and CapEx electrical projects
Ability to work independently
Ability to be on call or work off hours as needed
Detailed knowledge and understanding of budgeting
Strong ability in scheduling and planning and the flexibility to maintain such as conditions change
Personnel management skills
Change management Skills
Able to interpret technical, legal documents and agreements

Job Responsibility

Overall responsibility for the performance of MV/HV Electrical Assets. OPEX and CapEx budgeting and control
Overall management of the MV/HV infrastructure onsite and remote operations
Provide technical support in resolving codes and standards issues (NEC, NESC, NFPA 70E, ANSI, UL, IEC, CSA)
Development of processes and procedures to safely and effectively operate and maintain the EGPNA Wind O&M fleet
Provide engineering consulting support to other areas of the organization, including Construction and Power Marketing
Manage, with the support of the EGPNA EHS department, an effective EHS program in accordance with all EGPNA policies, applicable laws and regulations and permits
Work with the Maintenance Planning team to develop and manage the implementation of a strategy for maintenance activities. Contracts with third parties, major repairs and capital improvements management to ensure maximum project availability and profitability
Establish a long-range regional plan and budget, and report on same to Head of Cross Technical Services and heads of the various technologies
Identify methods to increase project efficiency/reliability and implement capital improvement projects to increase project profitability
Ensure all maintenance is performed within all regulatory guidelines to include and focus on meeting all applicable NERC Reliability Standards

What we offer

Affordable, quality healthcare for you and your family
Life insurance and disability benefits
Retirement benefits
Flexible spending accounts
Tuition reimbursement
Professional development allowance
401k with match fully vested as of day one. Enel-NA matches 100% of the first 4% that you contribute up to set IRS limits
Generous PTO that supports work/life balance including: 4 weeks annually of vacation as well as personal days, volunteer days, your birthday off, paid holidays, and sick time
Paid leave programs
The opportunity to grow and develop your career with the support and mentorship of senior leaders

Fulltime

!

Legal Counsel

Based in our Zug office with a hybrid working arrangement, you will support the ...

Location

Switzerland , Zug

Salary:

Not provided

Copper.co

Expiration Date

Until further notice

Requirements

Lawyer with 2-4 years of practical experience in a fast-paced professional environment, such as a law firm or in-house at a financial services, market infrastructure, financial technology or crypto/digital assets firm advising on product and regulatory matters
Experience in obtaining and/or maintaining regulatory licenses or registrations
Experience with providing evolving regulatory and governance advice in a dynamic regulatory environment
Broader knowledge of Swiss, EU and/or UAE banking, financial services and/or digital assets laws and regulations
Ability to manage transactions and projects while keeping the EMEA Head of Legal, the Chief Legal Officer and other members of the Executive Team informed in real time
Exceptional drafting skills and attention to detail alongside effective written and oral communication

Job Responsibility

Draft and review legal documents which can include contracts, agreements and other legal documents
Provide legal advice on a broad range of legal and regulatory matters as part of an expanding team focused on the provision of a wide range of innovative products and services to the EMEA market
Support our license application processes and expansion into new markets, engaging with regulators and collaboratively advise the management of our regulated businesses on both evolving and existing governance and regulatory requirements in the EMEA region
Assist the Product and Engineering teams to design and roll out market leading and regulatory compliant services
Advise the business and the Compliance team on all legal matters that involve or affect our operations in EMEA
Work with external counsel and consultants as and when required, including managing legal spend and invoices
Deal with ad hoc queries of a legal nature that arise while operating a business across multiple legal entities and jurisdictions
Keep up to date on digital asset industry regulatory developments relevant to the role and share knowhow as appropriate within the Legal team

What we offer

Paid Time Off -27days annual leave per annum in addition to local bank holidays. Employees also receive one additional day of annual leave for each year of service
Enhanced Pension Contributions - Includes an enhanced employer matching contribution
Half fare travelcard

Fulltime

Azure Engineer

We are a group of a software engineers and business experts who collaborate to d...

Location

India

Salary:

Not provided

NCPL

Expiration Date

Until further notice

Requirements

Thorough working knowledge of Windows Server2008/2012/2016
Sound working knowledge of Internet/Intranet technologies including security features
Sound working knowledge of network infrastructure and operations, including switching, routing, Ethernet, TCP/IP
Sound working knowledge of remote access technology

Job Responsibility

Responsible for the architecting, management, support and maintenance of Microsoft Azure and Oracle Cloud Infrastructure enterprise environments
Responsible for Windows system architecture and engineering within cloud environments: Building, tuning, and maintaining server standards in an enterprise environment
Maintaining policies, procedures, and training plans for cloud administration and appropriate use
Responsible for the enterprise automation platform to drive “Infrastructure as Code” through the Ansible and Terraform tooling
Interaction with Active Directory as it relates to enterprise applications and systems
Identification and troubleshooting server performance issues using server administration tools and utilities
Work with the architecture and engineering teams (Network, Storage) to implement, design, and perform implementation/configuration changes
Establishes and maintains regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, Service Desk, and end-users regarding pertinent infrastructure activities
Adhere to industry best practices for cloud technologies
Manage and maintain Azure and Oracle tenants as it relates to licensing, compliance, portal management, and global administration

Fulltime

Senior Strategic SaaS Sales

HPE OpsRamp is seeking high-performing, enterprise sales professionals with a pr...

Location

United States , San Jose

Salary:

210500.00 - 495000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
advanced degrees or relevant technical certifications are a plus
8–12 years of enterprise software sales experience
at least 3 years focused on SaaS-based Observability, AIOps, or IT Operations Management (ITOM) solutions
demonstrated success achieving or exceeding $1M+ annual quotas in complex, multi-stakeholder enterprise sales environments
proven ability to engage executive-level stakeholders (CIO, VP of Infrastructure, Head of IT Ops) in consultative, outcome-based selling
experience managing long sales cycles and orchestrating cross-functional teams across sales, technical pre-sales, services, and partners
familiarity with MEDDICC, Challenger, or similar enterprise sales methodologies
project or program management experience is highly desirable

Job Responsibility

Own and drive full-cycle enterprise sales for the HPE OpsRamp platform
engage and influence C-level stakeholders
leverage deep domain expertise to identify and pursue new revenue opportunities
collaborate with Account Executives to develop and execute comprehensive account strategies
stay ahead of competitive trends
support the development of territory and product strategy
build strategic partner relationships
drive services-led selling motions
act as a senior subject matter expert
champion the customer’s voice

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Head of Infrastructure Services

Transact

Location:
United Kingdom , London

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 13, 2025

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