Head of Infrastructure Management, Citi

Citi

Location:
United Kingdom, London

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Head of Infrastructure Management for Enterprise Technology reports to the Engineering & Architecture Lead and is a strategic professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in their job and the business. The role involves managing Infrastructure Engineers, collaborating with various groups, and overseeing global infrastructure monitoring, costs, and capacity planning. Requires experience in infrastructure and cloud-based technologies, along with strong communication and managerial skills.

Job Responsibility:

Oversees a team of Infrastructure Engineers, ensuring effective management and coordination of Infrastructure efforts
Collaborates closely with Solution Architects and Engineering Managers to understand the infrastructure requirements based on the Book of Work
Proactively monitors and manages costs globally based on all applications’ components including software licenses suggesting alternatives in partnership with Solution Architecture to be effective custodians of on-prem and cloud infrastructure
Collaborates with Production Support, Engineering and other stakeholders to identify and remediate infrastructure issues globally
Works with Solution Architects and Engineering Managers to forecast future needs
Review overall capacity planning based on current usage and future needs
Actively engage with Citi Technology Infrastructure (CTI) to remediate End of Vendor Support (EOVS) Hardware

Requirements:

15+ years relevant experience
Experience in many different types of infrastructure options to deploy on premise
Relevant knowledge and proven experience of cloud infrastructure: AWS experience is preferred, but GCP or Azure is acceptable
Should have cloud certifications
Relevant managerial experience in creating business cases & technology evaluation
Ability to manage multiple activities and changing priorities in a complex environment
Consistently demonstrates clear and concise written and verbal communication
Ability to create and maintain effective partnerships with multiple stakeholders
Ability to develop working relationships, guiding and influencing others with developed communication and diplomacy skills
Ability to work under pressure and to meet tight deadlines
Self-starter with ability to take the initiative and master new tasks quickly
Methodical with keen attention to detail

Additional Information:

Job Posted:
May 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Head of Infrastructure Management