Head of Human Data Operations Job at Prolific (Mexico City)

Human Data Operations Partner

As a Human Data Operations Partner, you will play a pivotal role in ensuring the...

Location

Salary:

Not provided

Prolific

Expiration Date

Until further notice

Requirements

Experience in operations, ideally in marketplace or platform environments
Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment
Strong project management skills, with attention to detail and operational execution
Experience in implementing and optimising processes to improve efficiency and scalability
Proficiency in operational tools and systems such as Metabase, Zapier, Asana, and HubSpot
Exceptional communication and documentation skills, with a track record of stakeholder enablement
Confidence with data analysis and operational metrics to support decision-making and continuous improvement

Job Responsibility

Serve as a key resource for client-specific AI delivery teams, acting as the primary point of contact for participant-related operations
Support bespoke client projects by managing participant onboarding, verification, and activation processes to meet deliverables
Partner with the Head of Human Data Operations to address gaps in participant supply, ensuring alignment with AI task requirements and quality standards
Develop detailed project plans, workflows, and enablement materials to support efficient delivery
Maintain Prolific’s participant pools as high-quality, diverse, and optimised to meet customer demands
Implement and manage verification processes for domain experts and AI taskers, ensuring their skills and qualifications meet client-specific requirements
Continuously optimise participant onboarding and activation funnels to enhance retention and task performance
Monitor participant engagement and quality metrics, using insights to drive improvements
Contribute to upskilling programmes and certification processes for participants involved in complex AI tasks
Work closely with product, data, science, and customer success teams to align operational priorities with strategic objectives

What we offer

competitive salary
benefits
remote working
impactful, mission-driven culture

Head of Data Infrastructure & Analytics

As our remote Head of Data Infrastructure & Analytics, you will take the helm of...

Location

United States

Salary:

200000.00 USD / Year

Puffy

Expiration Date

Until further notice

Requirements

7+ years in digital analytics with proven track record of owning data quality in high-stakes B2C environments
Expert-level knowledge: GA4, GTM, server-side tracking, data pipeline architecture, e-commerce tracking
Can diagnose and fix tracking setup errors across the entire stack
Strong technical skills: SQL expert, Python or R proficiency for data validation
Data engineering knowledge: Understand ETL/ELT, data warehousing, API integrations, event-driven architecture
Experience building data quality systems: Automated validation checks, data observability, monitoring frameworks
Proven team leadership: Can manage 3+ person analytics team
Experience with data observability tools (Monte Carlo, Great Expectations, dbt tests)
Background in analytics engineering or data reliability engineering
Track record in high-growth e-commerce (sleep, wellness, DTC)

Job Responsibility

Data Quality Infrastructure (Your #1 Priority)
Audit existing tracking setup (GA4, GTM, Shopify, Klaviyo, ad platforms) and fix every configuration error
Build automated validation systems that catch bugs before humans see them
Implement pre-leadership QA processes with hard gates
Create monitoring and alerting
Technical Architecture & Reliability
Design and maintain server-side tracking implementation for attribution accuracy
Architect data pipelines that handle $2M+ monthly ad spend tracking without errors
Own end-to-end data flow: website events → collection → transformation → warehouse → reporting
Establish technical standards

What we offer

Continuous learning
10% monthly bonus
Premium insurance
Achievement recognition
Free snacks and lunches
Generous annual leave
AI tools and tech stack
18+ nationalities
Social events & activities
Learning and development support (we pay for courses you need to upskill)

Fulltime

Head of Human Data Operations

We’re looking for an exceptional Head of Human Data to lead and scale Prolific’s...

Location

United Kingdom

Salary:

Not provided

Prolific

Expiration Date

Until further notice

Requirements

8+ years of experience in operations, workforce management, or a related field, ideally within AI, tech, or high-growth, fast moving environments
Expertise in scaling human data or talent supply ecosystems, with a focus on quality, efficiency, and diversity
Expertise in developing an accredited AI research and development workforce suitable to meeting current and future client demands, building participant demand models to accurately forecast demand and supply dynamics
Strong background in leading teams and managing high impact cross-functional initiatives
Operational Leadership: Proven ability to design and execute scalable operational frameworks for global workforces or data pipelines
Training & Development: Experience in designing and implementing training, certification, and upskilling programs for technical or specialized roles
Data-Driven Decision-Making: Proficiency in analyzing performance metrics and using insights to drive improvements
Collaboration & Communication: Skilled at managing stakeholders and aligning cross-functional teams toward shared objectives
AI Knowledge: Familiarity with AI/ML lifecycle processes, including data labeling, annotation, and ethical considerations in human data operations

Job Responsibility

Strategic Oversight & Leadership: Develop and execute the vision and strategy for Prolific’s human data operations, aligning with company-wide goals
Lead and grow a high-performing team focused on participant acquisition, onboarding, enrichment, support, and task performance monitoring
Build a scalable operating model to ensure a high-quality supply pipeline that meets the diverse needs of AI customers
Participant Supply Operations: Oversee the recruitment, onboarding, and verification of participants, including domain experts and taskers, ensuring scalability and diversity
Drive the development of comprehensive upskilling programs to meet emerging AI customer requirements
Implement robust quality assurance processes to monitor task accuracy, consistency, and participant engagement
Training & Accreditation: Partner with the Learning Design team to create role-specific training and accreditation frameworks for AI taskers and domain experts
Ensure training initiatives are seamlessly deployed via Prolific’s platform and optimized for participant success
Develop certification programs that align with the technical requirements of LLM and AI lifecycle tasks
Operational Excellence: Leverage data analytics to monitor participant performance, supply-demand alignment, and task quality metrics

What we offer

competitive salary
benefits
remote working
impactful, mission-driven culture

Head - Global Talent Acquisition Delivery Leader

The Head- Talent Acquisition Delivery Leader plays a critical role in advancing ...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

14+ years of progressive HR or TA operations experience
5+ years in Talent Acquisition delivery leadership within large, matrixed, or global organizations
Bachelor’s or master’s degree or relevant experience
Proven experience managing external workforce programs, TA operations, or global mobility administration
Proficiency with Workday Recruiting, SAP Fieldglass, or equivalent VMS and HR systems
Deep understanding of HR compliance frameworks, vendor governance, and risk management
Strong data literacy with ability to interpret and act on operational metrics and experience insights
Strategic leadership and program execution in complex, global environments
Ability to influence across HR, Legal, Procurement, and senior business leaders
Operational rigor with strong focus on compliance and governance

Job Responsibility

Lead the global Talent Acquisition Delivery Tower
Partner with the Talent Acquisition COE to operationalize hiring strategies
Establish a scalable delivery framework
Drive alignment between regional delivery teams, business stakeholders, and enabling functions
Oversee the global External Workforce Management program
Partner with Procurement, Legal, and HR to govern supplier relationships
Manage the relationship with Master Service Providers (MSPs) and Vendor Management System (VMS) tools
Implement governance mechanisms and dashboards
Provide insights to leadership
Lead the Global Mobility Administration function

What we offer

Competitive and comprehensive Total Rewards Plans aligned with local industry standards

Head of HR

As the Head of HR for our UK operations, you will be responsible for leading and...

Location

United Kingdom

Salary:

Not provided

JGA Recruitment Group

Expiration Date

Until further notice

Requirements

Proven experience as a Head of HR or similar leadership role, overseeing HR functions within the UK
In-depth knowledge of HR best practices, UK employment laws, and regulations
Strong understanding of talent acquisition, employee engagement, performance management, and employee relations within the UK context
Demonstrated ability to develop and implement HR strategies, policies, and programs aligned with UK business objectives
Strong leadership and people management skills, with the ability to inspire and motivate teams
Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels
Strategic thinking and problem-solving abilities to address complex HR challenges and drive initiatives specific to the UK operations
Proficiency in using HRIS systems, HR analytics, and other HR technology platforms
Understanding of data protection regulations and confidentiality requirements in handling employee information
Proven track record of successfully managing employee relations issues and fostering a positive work environment within the UK

Job Responsibility

Develop and implement HR strategies, policies, and programs aligned with the UK business unit’s goals and objectives
Oversee the full range of HR functions within the UK, including talent acquisition, onboarding, performance management, employee relations, training and development, compensation and benefits, and HR compliance
Collaborate with senior management to understand business needs and develop HR initiatives that drive employee engagement, productivity, and organizational success
Provide guidance and support to HR managers and teams, fostering their professional growth and ensuring consistent HR practices across the UK operations
Monitor and analyse HR metrics and trends specific to the UK business unit to identify areas for improvement and recommend strategies to enhance HR effectiveness
Ensure compliance with UK employment laws and regulations, staying abreast of HR-related legislation and implementing appropriate policies and procedures
Drive talent acquisition efforts, partnering with hiring managers to attract and onboard top talent while ensuring adherence to equal employment opportunity principles
Oversee performance management processes, including goal setting, performance evaluations, and career development plans, to drive employee growth and productivity
Collaborate with managers to address employee relations issues, foster a positive work environment, and resolve conflicts in compliance with UK employment laws
Manage compensation and benefits programs specific to the UK business unit, ensuring competitiveness, compliance, and alignment with organizational goals

ER Lead - Initiatives & Transformations

Lead and execute key Employee Relations projects and initiatives, ensuring align...

Location

Australia , Sydney

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Demonstrated expertise in Employee Relations and/or Human Resources, with a strong track record in project management and supporting global teams scale
Bachelor’s degree in Human Resources, Business Administration, or a related discipline
Strong project management and communication skills, with a proven ability to lead and execute initiatives successfully
Advanced analytical skills for interpreting data and driving informed decision-making
Proven capability to align initiatives with organisational goals and strategic priorities
Extensive experience in implementing large-scale change management strategies effectively

Job Responsibility

Lead and execute key Employee Relations projects and initiatives, ensuring alignment with organisational goals and strategies
Provide strategic insights and recommendations to the Head of Employee Relations, ER Leadership Team, and Global ER Team to support initiatives and transformations
Enhance operational efficiency by identifying and implementing process improvements to increase team productivity and effectiveness
Facilitate alignment between Employee Relations and stakeholders on strategies, deliverables, and objectives
Develop and support the implementation of change management strategies to ensure smooth organisational transitions
Foster strong relationships with senior leaders and stakeholders, to ensure Employee Relations initiatives are in harmony with broader organisational objectives
Utilise data analytics to identify trends, inform decision-making, and drive evidence-based improvements
Communicate regular, meaningful updates on project progress and initiatives to global stakeholders, including our senior leaders
Stay informed of industry trends to inspire and implement innovative practices within the Employee Relations team

What we offer

health coverage
paid volunteer days
wellness resources

Fulltime

Talent & Diversity Sr Project Analyst

The Talent & Diversity Sr Analyst is a seasoned professional role. Applies in-de...

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of experience in Human Resources
consistently demonstrates clear and concise written and verbal communication skills
proficient in Microsoft Office with an emphasis on MS Excel
self-motivated and detail oriented
advanced English level
advanced experience in data analytics
extensive experience developing project plans, managing multiple deadlines and goals for large, complex programs
expertise in defining and monitoring project metrics, data gathering, and reporting
ability to identify issues and problems, generate solutions, and choose appropriate alternatives using basic root cause analysis
manage project scope by assessing requirement changes, determining and conveying impact on budget, time and risk

Job Responsibility

contributes to the implementation and measurement of key strategies (Talent & Diversity and Inclusion) and processes relating to a diverse bench of future leaders including the talent process, performance management, Multiperspective Feedback, Assessments, coaching, etc.
supports the development and implementation of programs for high potential employees/diverse employees ensuring a diverse pipeline to meet business needs, partnering closely with L&D, HRAs, Campus, Program Management and Diversity
liaises with the business, HRAs etc. to identify high potential nominations for programs both within the business and at an enterprise level
implement and advise on key processes related to talent review/succession planning, diversity pipelines, talent development, succession, performance management etc.
partners closely with HRAs, HRPS, HRSS, HRCA to deploy and execute on processes and reporting
analyzes and provides insights into efficient and impactful processes
represents talent and diversity on Affinity or business operating committees, supporting talent and diversity pipelines and development
aids in building external partnerships and positions Citi’s Talent & Diversity and Inclusion brand at key industry forums
gains organizational knowledge and skills to deliver quality Diversity and Inclusion outcomes
communicates project milestones, status updates, and escalations promptly

Fulltime

Head of Customer Success

Global Customer Success is a highly specialized team within LHH responsible for ...

Location

United States

Salary:

115000.00 - 150000.00 USD / Year

LHH

Expiration Date

Until further notice

Requirements

10+ years of Customer Success experience in related field (Career Transition, Talent and Change Management, Leadership Consulting, Organizational Development, Human Resources, etc.) with at least 5 or more of those years in a leadership role with direct reports
Ability to travel, sometimes with short notice
Excellent platform presentation experience
Demonstrated consultative sales experience
Excellent oral and written communications skills
Excellent technology skillset
Undergraduate degree required, Postgraduate degree preferred

Job Responsibility

Drive exceptional customer satisfaction by ensuring all deliverables consistently exceed client expectations
Retain all existing contracts and maximize revenue opportunities through effective contract monetization
renew expiring contracts with full implementations to drive long-term client value
Champion continuous learning and development across the team, incorporating AI initiatives and leveraging technology to enhance consistency, efficiency, and innovation
Maintain rigorous standards for project and account management disciplines, guiding the team to elevate their skills and adopt best practices
Foster strong collaboration among Global Customer Success Directors, Global Account Directors, and cross-functional teams—including sales, operations, engagement, delivery, and finance—to ensure seamless contract execution and project delivery worldwide
Equip the team to maximize contract value and communicate our full value proposition across all lines of business, with a focus on expanding client relationships
Ensure reliable availability and responsiveness of the team to meet evolving internal and external customer needs
Promote a culture of continuous improvement, setting benchmarks that consistently surpass industry expectations
Represent Customer Success in client presentations and pitches, highlighting capabilities and differentiators to strengthen partnerships

What we offer

Growth opportunities within a human resources global leader
Medical, dental, vision, term life and AD&D insurance
Short-term and long-term disability
Additional voluntary benefits
Commuter benefits
Wellness plans
401k plan or a non-qualified deferred compensation plan
Paid leave includes Personal Time Off (PTO) on an accrual basis per year
Paid Holidays
Up to 6 weeks of Paid Parental Leave

Fulltime

Head of Human Data Operations

Prolific

Location:
Mexico , Mexico City

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 20, 2026

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