Head of HR Advisory and Employee Relations, HSBC

HSBC

Location:
China, Shanghai

Category:
Human Resources

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Hang Seng as one of leading foreign banks in China is committed to service excellence for our customers through effective and efficient people practices. The People Function leads the implementation of the Bank’s people strategy in line with our company priorities and focus. This includes optimising culture and organization development, talent acquisition and management, succession planning, employee engagement building, as well as performance and reward management.

Job Responsibility:

Lead the HR Advisory and Employee Relations team to provide advice to business leaders in relation to employee relations activities, as well as complex multi stranded enquiries across the spectrum of People Function services
Ensure compliance with labour laws, industry regulations, and the Bank's values by implementing, reviewing and updating employment policies and procedures
Provide complex interpretation of policy and procedures and oversight of some complex events which need higher touch handling (e.g. serious / sensitive staff cases, redundancy programme) working with the HR Consultants and Specialist teams
Deliver coaching and briefings to the business in supporting HR cyclical events, thematic and people risk related issues
Manage case volumes
assign cases to team members with the right level of capability to ensure outcomes are delivered to the customer’s expectations

Requirements:

Excellent organisational and planning skills / attention to detail
Strong leadership, conflict resolution and communication skills, and skills, written and verbal
Well-developed analytical, problem solving, and decision-making ability combined with influencing and negotiation skills
Proven ability to work well under pressure within demanding and changing timescales
A good understanding of the principles of Employee Relations, HR policies and procedures as well as relevant employment law and regulations
Strict adherence to the requirements of confidentiality, discretion and integrity
Ability to remain calm and composed under pressure
Proficiency in both English and Mandarin

Additional Information:

Job Posted:
May 17, 2025

Expiration:
May 31, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Head of HR Advisory and Employee Relations

HSBC

Location:China, Shanghai

Category:Human Resources

Contract Type:Not provided