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Head of HR & Administration

Italy, Milan Employment contract · Job Posted February 18, 2026
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Job Description

Our goal is to significantly improve the healthcare sector in a completely new way: a software platform that transforms the daily lives of medical practices and patients. Our vision is a Software as a Service to help digitalize the healthcare industry. We developed AlfaDocs, the first 100% all-in-one cloud platform for Patient Relationship & Practice Management. We are looking for an experienced Head of HR & Administration (all genders) to lead our HR and Administration teams, currently consisting of 5 team members. The ideal candidate is someone who is capable of driving strategic initiatives while maintaining direct oversight of critical operational activities within their departments.

Job Responsibility

  • Oversee and develop all HR processes, including recruitment, onboarding, employee development, and performance management across the organization
  • Ensure the effective administration of payroll operations for Italy and Germany, setting standards and ensuring accuracy
  • Management of employment contracts for Italy and Germany, establishing best practices and ensuring compliance
  • Design and drive HR strategies that support and advance business goals and objectives
  • Safeguard legal and policy compliance, proactively monitoring adherence to labor laws and internal regulations
  • Champion initiatives focused on employee relations, engagement, and well-being, fostering a positive workplace culture
  • Manage benefits administration and compensation strategies
  • Lead the development and continuous improvement the training and development programs that promote leadership capability and employee growth
  • Oversee and develop daily office operations (incl. Office Management & Accounting), ensuring a productive and efficient work environment
  • Serve as a constructive sparring partner to our Teamlead Administration

Requirements

  • Proven experience in a similar position in HR & Administration, preferably within a fast-growing company
  • Strong leadership skills with experience managing and developing teams
  • Experience in talent acquisition, employee engagement, and performance management
  • In-depth knowledge of Italian labor law and GDPR
  • Strong organizational and problem-solving abilities
  • Ability to thrive in a dynamic, fast-paced environment
  • Fluent in English and native-level Italian

What we offer

  • Welfare bonus on a monthly basis
  • Bonus for paid English or German language courses
  • Training courses, books, workshops, and team-building activities for personal and professional growth
  • Partnership with Serenis (an online psychotherapy platform) - three sessions offered if needed
  • Team Building Budget
  • Team Development Budget
  • Regular company reunions (yearly meetups, Christmas dinner)
  • Snacks and fruit are always available in the office, along with good beer at the end of the week
  • Equipment: laptop, phone, headphones, keyboard, mouse, and a dedicated office monitor

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