Job Description
Head of Hospitality & Events Location: Gtech Community Stadium, Brentford FC Reports to: Head of Operations Salary: £45,000 Sector: Levy UK & Ireland About Levy Levy is the hospitality partner behind some of the UK's most iconic sports, entertainment and event venues, delivering exceptional food, drink and guest experiences. As part of Compass Group, we operate at world-class venues including ExCeL London, The O2, Wimbledon, Tottenham Hotspur Stadium, SEC and Brentford FC. The Role We are seeking an experienced and passionate Head of Hospitality & Events to lead the delivery of premium matchday hospitality and non-matchday conference & events business at Gtech Community Stadium. This is a hands-on leadership role responsible for driving operational excellence, delivering memorable guest experiences, leading high-performing teams, and ensuring commercial success across all hospitality and events activity. Key Responsibilities Lead the planning and delivery of all matchday hospitality operations and non-matchday events. Manage hospitality lounges, suites and conference & event spaces, ensuring exceptional service standards at every touchpoint. Oversee event execution, staffing, labour management and operational budgets. Take ownership of event P&Ls, payroll, forecasting and cost control. Build strong relationships with clients, stakeholders and venue partners. Lead, coach and develop hospitality teams to create a culture of excellence and engagement. Drive innovation, continuously enhancing the guest journey and event offering. Ensure compliance with all Health & Safety, HACCP, COSHH and food safety standards. Work collaboratively with culinary, planning and venue teams to deliver outstanding experiences. About You Proven senior hospitality leadership experience within a stadium, arena, conference centre, hotel, members' club or premium events environment. Strong operational and commercial acumen with experience managing budgets and P&L performance. Passionate about hospitality, food, beverage and creating exceptional guest experiences. Experienced in leading large teams in fast-paced, high-volume environments. Excellent communication, organisation and stakeholder management skills. Flexible to work around matchdays, evenings and event schedules. Why Join Levy? This is an exciting opportunity to shape and lead hospitality experiences at one of the Premier League's most innovative venues while developing your career with the market leader in sports and entertainment hospitality. What you'll get in return Competitive salary with bonus and full company benefits 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby?s first birthday, enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products Development opportunities: Professional subscriptions, ongoing training and structured career pathways Meals on duty included
