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Join us as Head of Home Insurance at Barclays where you'll be primarily responsible for managing strategic partner relationships, product & proposition management, commercial performance, customer outcomes, and overall delivery of the home insurance portfolio. You will oversee governance, optimise customer journeys, and collaborate closely with marketing and internal teams to support new product launches and drive ongoing growth.
Job Responsibility:
Manage strategic partner relationships, product & proposition management, commercial performance, customer outcomes, and overall delivery of the home insurance portfolio
Oversee governance, optimise customer journeys, and collaborate closely with marketing and internal teams to support new product launches and drive ongoing growth
Development of customer level strategies & solutions that are tailored to customers’ needs
Subject Matter Expert in the applicable Product/Proposition team
Development of product propositions, and/or service strategy
Development of different commercial and business models
Evaluation of the technical feasibility, legal compliance, and potential risks
Monitoring of market trends and analysis feedback
Management of comprehensive launch plans and technical deployments
Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction, and revenue generation
Requirements:
Proven experience in managing strategic partnerships
Great commercial acumen with the ability to think and plan strategically
Previous ownership of P&L and performance outcomes
Demonstrated people management experience
Demonstrated ability to deliver outcomes in complex or fast‑paced environments
Experience collaborating with technology teams
Familiarity with Agile ways of working
Nice to have:
Previous insurance industry experience
What we offer:
Hybrid working
Structured approach to hybrid working with fixed 'anchor' days
Supportive and inclusive culture and environment
Flexible working arrangements (to be discussed)
Encouragement to embrace mobility and explore operations