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Head of Health Product and Service

https://www.hsbc.com Logo

HSBC

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Location:
Mainland China, Shanghai

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are currently seeking an experienced professional to join our team. In this role, you will assist Chief Product Officer to plan and execute the health initiatives in terms of product design, pricing optimization, promotion campaign, value added services, system modernization to improve the customer experience.

Job Responsibility:

  • Health strategy and plan
  • Ensure all the regulatory requirement in term of resource plan, system, policy governance, operation process for running health business
  • Design / measurement / communication / cost control / system development requirements/approval process of the health relating initiatives
  • Supervision and compliance rectification, on-going monitoring of the service efficiency, cost control, customer and front lines feedback on the health services and operations
  • Vendor management, lead team to improve capability, quality of the service vendors
  • Team leadership & development

Requirements:

  • Over 10 years of relevant experience in life insurance preferably in China
  • Extensive experience in health business, product, service, or operation
  • Strong knowledge and understanding of mass affluent/High Net Worth customer segments, private banking / private client solutions on health product and services
  • Ability to work in a highly matrixed organization and in a diverse environment that requires excellent team leadership and management skill, interpersonal, effective communications and negotiation skills with senior stakeholders of all levels and across countries, regional and global structure
  • Strong business sense with good analytical, project management skills and has an eye-for-detail
  • Ability to work in a fast-paced, global environment and manage multiple projects simultaneously
  • Performance driven attitude with strong commercial acumens and prior experience in sales and business development preferred
  • Familiarity with regulatory and compliance consideration
  • Effective communication skills (in Mandarin and English)
What we offer:
  • Continuous professional development
  • Flexible working
  • Opportunities to grow within and inclusive and diverse environment

Additional Information:

Job Posted:
June 28, 2025

Expiration:
September 25, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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