Head of Guest Booking Job at FlightStory (London)

Senior Guest Strategist

This role will take a 360-degree approach to the production of finding, research...

Location

United States , Los Angeles

Salary:

Not provided

FlightStory

Expiration Date

Until further notice

Requirements

Strong communication and interpersonal skills, with the ability to interact effectively with high-profile guests and their teams
Ability to analyse social, search, cultural, and audience trends to create a data-informed guest booking strategy
A keen interest in data YouTube, AI and how it can optimise guest booking and management processes
Exceptional organisational and time management skills, with the ability to manage multiple priorities and meet tight deadlines
Availability to attend out-of-hours recordings, including evenings and weekends when needed
Exceptional problem-solving and decision-making skills, especially in limited timeframes
Commitment to organisational tools and systems to optimise workflows and priorities
Passion for delivering seamless, memorable guest experiences and recordings that set the standard for excellence

Job Responsibility

Monitor YouTube, social media platforms, and cultural trends to identify emerging voices, outliers, and high-value potential guests
Analyse social, search, and audience trends to create a data-informed guest booking strategy
Conduct in-depth research on potential guests ahead of pitching
Stay ahead of industry trends to identify untapped opportunities
Work closely with the research team to ideate and execute creative storytelling elements for episodes
When needed, proactively handle administrative tasks, such as securing release forms
Monitor and analyse guest booking trends, providing actionable recommendations
Identify when episodes warrant in-depth documentary-style research
Collaborate with the Head of Research to locate and secure contacts, experts, and contributors
Conduct advanced outreach to potential collaborators

What we offer

Global Travel Included

Senior Guest Strategist - The Diary Of A CEO

This role will take a 360-degree approach to the production of finding, research...

Location

United States , Los Angeles

Salary:

Not provided

FlightStory

Expiration Date

Until further notice

Requirements

Strong communication and interpersonal skills, with the ability to interact effectively with high-profile guests and their teams
Ability to analyse social, search, cultural, and audience trends to create a data-informed guest booking strategy
A keen interest in data YouTube, AI and how it can optimise guest booking and management processes
Exceptional organisational and time management skills, with the ability to manage multiple priorities and meet tight deadlines
Availability to attend out-of-hours recordings, including evenings and weekends when needed
Exceptional problem-solving and decision-making skills, especially in limited timeframes
Commitment to organisational tools and systems to optimise workflows and priorities
Passion for delivering seamless, memorable guest experiences and recordings that set the standard for excellence

Job Responsibility

Researching for Guests: Monitor YouTube, social media platforms, and cultural trends to identify emerging voices, outliers, and high-value potential guests
Analyse social, search, and audience trends to create a data-informed guest booking strategy
Conduct in-depth research on potential guests ahead of pitching to Steven
Stay ahead of industry trends to identify untapped opportunities
Guest Booking and Management: Work closely with the research team to ideate and execute creative storytelling elements for episodes
When needed, proactively handle administrative tasks, such as securing release forms
Monitor and analyse guest booking trends, providing actionable recommendations
Documentary Research: Identify when episodes warrant in-depth documentary-style research
Collaborate with the Head of Research to locate and secure contacts, experts, and contributors
Conduct advanced outreach to potential collaborators

What we offer

Global Travel Included

Head Host

Head Host / Hostess (M/F) – Santa Joana, Lisbon - Be the Warm Welcome to One of ...

Location

Portugal , Lisbon

Salary:

1200.00 EUR / Month

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience as a senior host, guest relations manager, or receptionist in a high-end restaurant or hotel
OR transferable experience from luxury retail, events, or airline hospitality
Fluent in both Portuguese and English (other languages a plus)
Strong local knowledge of Lisbon and an awareness of international clientele
Calm and composed under pressure, with excellent organisational and communication skills
Charisma, personality, and a natural passion for hospitality

Job Responsibility

Lead the reception team and front desk operations across Santa Joana venues
Greet and seat guests with warmth and confidence
Manage the booking system, waitlist, and guest flow
Support and escort VIP guests, ensuring an unforgettable experience
Use CRM tools to personalise the guest journey based on preferences
Handle feedback and guest issues calmly and efficiently
Be the link between guests and the wider team, ensuring clear and smooth communication

What we offer

Work with a forward-thinking international hospitality team
Be part of one of Lisbon’s most exciting new culinary destinations
Enjoy a stunning workspace in a renovated convent in central Lisbon
Join a passionate and diverse team where your voice matters
Meet incredible guests and grow your professional network

Fulltime

Head Pastry Chef

Head Pastry Chef position at The London EDITION and award-winning Berners Tavern...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Previous experience as a Head Pastry chef in a high quality restaurant or hotel
Strong awareness of trends and seasonality of produce
A highly creative approach to your work with excellent attention to detail
Experience in maintaining and respecting brand-approved Look Book standards for guest amenities
Proven ability to manage, train and motivate a team
Experience in managing staff costs, scheduling and reviewing staff rotas and holidays
Strengths in finances, purchasing and menu costing
A working knowledge of health and safety, compliance and procedures

Job Responsibility

Lead the Pastry team on a daily basis
Work alongside Chef Partner Jason Atherton and Executive Chef
Be innovative, resourceful and ensure cost effective management to maximise F&B profitability
Maintain health & safety standards in the kitchen
Guide the team, identify developmental needs and coach others to improve their knowledge and skills
Focus on Berners Tavern Restaurant kitchen operation
Oversee Room Service, Bar and Banqueting pastry culinary operation

What we offer

Food on shift – Meals on us
Company pension scheme
Private medical insurance
Bonus Plan
Late evening/Early morning taxi allowance up to £20
Uniform Provided - Dry cleaning included
Discounted accommodation in over 9,000 hotels worldwide
Discounted food & drink in all our restaurants and bars
Discounts for friends and family
£5 breakfast when staying in most European hotels

Fulltime

Reservations Agent

The Reservations Agent is responsible for managing guest bookings and inquiries ...

Location

Spain , Illes Balears

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High school education or equivalent experience
Minimum 1-2 years' experience in a high-volume call setting or similar hotel experience
Strong attention to detail and organizational skills
Excellent customer service skills
Strong and effective communication skills
Ability to read, write, and speak English
Work Experience: 2 Years
Degree: Professional /Technician
Languages: Spanish / English
Language Ability: High

Job Responsibility

Manage guest bookings and inquiries efficiently while delivering outstanding customer service
Capture sales from in-coming reservations calls (Room, Spa and Dining) and coordinate details of each call and complete internal reservation process
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations
Complete pre arrival communication for guests arriving
Process deposits for reservations that require
Executes all tasks and trainings assigned by the supervisor
Answer incoming hotel calls in an efficient and friendly manner
Manage Four Seasons chat, responding to requests in a timely manner
Process email reservation requests from all outside agencies and colleagues
Answer General Reservations and Contact Us e-mail

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Discounts at our hotel restaurants
Discounts on local services
Possibility of accommodation and transportation to work (at a reduced cost)

Fulltime

Assistant Outlet Manager (Banquet)

Plan, organize, control and direct the work of employees in the Hotel’s Outlet w...

Location

India , Mumbai

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Assist the Outlet Manager in motivating and developing skilled team
leads by example and instills a culture of continuous learning and improvement among employees
actively participate in employee relations activities and programs
is actively involved in identifying and assessing the needs of employees and help in the career development of every employee through effective coaching, training and by instilling company values
is concerned for employee’s continuous development and personal growth
ensures the department is kept in the organized manner in accordance with the company philosophy and policies, maximizing efficiency and productivity and achieving established goal
promotes harmony between all departments
displays warmth, care and genuine enthusiasm while dealing with guests and internal customers
lives the golden rule
demonstrates standard awareness, by setting example for standard execution, standard testing and implementing action plans to achieve established products and service goals

Job Responsibility

Plan, organize, control and direct the work of employees in the Hotel’s Outlet while ensuring guest satisfaction

Fulltime

Executive Briefing Center Logistics and Operations Specialist

The EBC Logistics & Operations Specialist is the engine that ensures every execu...

Location

United States , New York City

Salary:

104000.00 - 143000.00 USD / Year

Wiz

Expiration Date

Until further notice

Requirements

3+ years of experience in executive-level event coordination, meeting planning, or event production
Proven ability to manage multiple complex logistical tasks simultaneously under tight deadlines
Exceptional organizational skills, a proactive, solutions-oriented attitude, and a strong sense of ownership
High proficiency in scheduling and communication tools (e.g. Google Suite)
Agility and grace under pressure when managing last-minute changes or unexpected challenges

Job Responsibility

Handle all event logistics including venue bookings, catering orders, transportation coordination (if needed), dinner reservations, and ensuring the smooth flow of the briefing schedule
Manage all aspects of the physical EBC space, including room setup, A/V coordination, and ensuring a pristine environment for all sessions
Own the EBC calendar, managing holds, invitations, confirmations, and communication with internal and external attendees regarding scheduling details
Manage all internal speaker coordination, including scheduling preparatory calls, confirming attendance, communicating logistical details, and ensuring all presentation materials (slides, demos, collateral) are finalized and available for the briefing
Curate and manage the inventory of executive-level amenities and swag, ensuring a high-quality, professional guest experience
Assist the Head of EBC with tracking and reconciling all logistical expenses and overall budget
Coordinate Executive Briefing Center activities globally, managing operations and stakeholders remotely

What we offer

Medical, dental and vision insurance
Home Office Setup reimbursement
Flexible Spending Accounts
Monthly Connectivity reimbursement
Employee Assistance Program (EAP)
Short- and Long-term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan (with employer match)
Flexible paid time off + 11 paid holidays
Paid leave programs, including parental, pregnancy health, medical and bereavement leave

Fulltime

Executive Housekeeper

Reporting to the Director of Rooms, the Executive Housekeeper at W Edinburgh has...

Location

United Kingdom , Edinburgh

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

A keen eye for detail
Natural leadership skills
Previous experience managing a large team
Strong organization and multi-tasking skills
Sophisticated communication skills
Previous experience working in five star, luxury hotels
A positive mindset
A genuine passion for working in hospitality

Job Responsibility

Recruit and retain the best talent on the market
Design and implement the hotel’s housekeeping policies, standards and procedures
Devise steps of service and train all staff accordingly
Develop teamwork throughout your team
Ensure compliance with all Health and Safety protocols
Maintain inventory of guestroom supplies, cleaning supplies and uniform
Maintain brand standards and adherence to look books
Emphasise the importance of guest satisfaction and the role your team plays in this to all team members
Understand the impact of the department’s operations on the overall property financial goals and objectives, and manage to achieve or exceed budgeted goals
Work in collaboration with all heads of departments to prioritise the overall success of the hotel

What we offer

World class training and development, including leadership development
Unlimited career opportunities (internationally and locally)
Bonus plan
Enhanced holiday entitlement – starting at 31 days (including bank holidays) and increasing with length of service
Company pension scheme
Private medical insurance
Wellness and mental health programmes
Discounted accommodation, food and beverage in over 9,000 hotels all over the world
Discounts for your friends and family

Fulltime

Head of Guest Booking

FlightStory

Location:
United Kingdom , London

Category:
Media

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 08, 2026

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