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We are seeking an experienced Group Head of Compliance to lead and strengthen our group-wide compliance framework. This pivotal role ensures that our operations remain safe, efficient, resilient, and aligned with regulatory best practice.
Job Responsibility:
Reviewing, formalising, and evolving lettings compliance to improve risk mitigation and operational efficiency
Developing strong relationships with stakeholders across all divisions to promote compliance best practice
Supporting subject matter experts in managing risk across business areas
Collaborating with Talent Development and Front Line Operations to deliver engaging compliance training
Owning and managing Group risk registers, processes, and compliance documentation
Overseeing AML, Data Protection, and GDPR processes for the Group
Managing regulatory body registrations, reporting deadlines, and requirements
Providing expert guidance on complex branch-level issues in Sales and Lettings
Overseeing second-level complaint handling, legal responses, and PI notifications
Ensuring Directors are fully informed of risk status, regulatory matters, and emerging issues
Requirements:
Excellent communication and listening skills
Strong organisational discipline – accurate, efficient, and deadline-driven
Professional presence and credibility with exceptional stakeholder management skills
A proactive, positive, and resilient mindset with a strong can-do approach
Ability to manage workload during peak periods while maintaining high performance
Confidence to ask the right questions to resolve issues quickly
Collaborative attitude, working effectively independently and as part of a wider team