This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As the Head of Account Management for Grocery in Japan, you will be responsible for leading the team that manages our most strategic large-scale partnerships. This isn’t a role for someone who wants to follow a pre-written playbook; it’s for a leader who can build the playbook while the team is already in motion. You will navigate the high-stakes, complex landscape of the Japanese retail market, balancing the immediate tactical needs of our partners with the long-term strategic goals of Uber.
Job Responsibility:
Drive Strategic Growth: Lead the account management team to unlock new opportunities within the grocery market, ensuring our partners thrive on the Uber platform
Navigate Complexity: Solve messy, high-impact problems for enterprise partners—often involving cross-functional coordination across product, operations, and legal teams
Master the Negotiation: Lead high-stakes negotiations and deal-making, focusing on long-term value creation and mutual trust rather than transactional wins
Lead Through Ambiguity: Set a clear direction for your team amidst shifting market dynamics and imperfect information, ensuring everyone stays focused on high-impact initiatives
Own the Relationship: Build and maintain deep, strategic relationships with key stakeholders at the executive level, serving as a trusted advisor to Japan’s largest retailers
Scale Excellence: Champion operational best practices and leverage data insights (including SQL and analytics) to identify trends that inform business expansion and competitive differentiation
Build and Coach: Mentor a high-performing team of account managers, fostering a culture of ownership, adaptability, and excellence in execution
Requirements:
Native-level Japanese and Business-level English are mandatory
Minimum 10+ years of experience managing large enterprise accounts, preferably within the Retail sectors
Proficiency in data analysis and SQL to drive informed decision-making and quantify partner impact
Proven experience in a leadership or senior-level consultative sales role within the Japan market
Nice to have:
Deep knowledge of the Japanese Grocery or Retail industry trends and competitive landscape
Experience developing robust frameworks to solve unique challenges and managing complex projects with multiple dependencies
A track record of thriving in fast-paced, high-growth environments where priorities can shift rapidly