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Head of Global Solutions and Insights

United Kingdom · Job Posted February 20, 2026
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Job Description

Reporting to the NeoOptima (NO) Managing Director, the Head of Global Solutions and Insights provides a pivotal role sitting within the NO Senior Leadership Team (SLT). The Head of Global Solutions and Insights is responsible for leading and managing new business development efforts, inputting to and driving the strategic direction of the business, and optimising and strategically managing the execution of the NO offering set with a focus on the ‘solutions’ portion. These responsibilities are to be conducted with the ultimate aim of helping NO towards its vision of becoming the leading healthcare in-field enablement organisation globally. In addition, the role will work closely with members of the NO SLT on contracting, operations, HR, finance and team leadership/management.

Job Responsibility

  • BUSINESS DEVELOPMENT: Lead, coordinate and manage NO’s new business development efforts
  • Consultatively guide prospects from initial contact through to contract signature and internal handover
  • Effectively question and converse with clients to fully understand their needs and objectives
  • Lead the proposal development and pitch process including official RFP responses
  • Drive lead generation and build the NO pipeline in line with strategy
  • Coordinate contracting process and liaise with relevant Cencora functions including legal, data privacy and compliance
  • STRATEGIC LEADERSHIP: Be an integral part of the NO SLT, contributing to effective strategy development, competitive positioning, internal structuring and growth planning, and execution management
  • Strategically plan and guide the build out of the ‘solutions’ portion of the business
  • TEAM LEADERSHIP AND DEVELOPMENT: Lead, develop, and mentor a high-performing team
  • Support this to maximise both performance and engagement
  • INNOVATION AND SOLUTION-ORIENTATION: Facilitate the company in its drive for innovation within our industry and foster a culture of creativity and collaboration
  • Design and deliver holistic solutions
  • RESOURCE MANAGEMENT: Oversee and manage the allocation of resource on new/ongoing projects alongside the rest of the SLT
  • OPERATIONAL EXCELLENCE: Collaborate closely with the Operations/Accounts Team to monitor project progress
  • CULTURAL AMBASSADORSHIP: Uphold and propagate the core values of Cencora
  • FINANCIAL STEWARDSHIP: Demonstrate financial acumen by managing budgets effectively, ensuring financial targets and sales goals are met, and driving profitability

Requirements

  • A postgraduate degree (eg, Ph.D., M.D.) in a relevant discipline is highly desirable
  • Degree in a relevant discipline
  • 10+ years of relevant experience in Pharma / Healthcare
  • Strategic thinker – the ability to develop and implement long-term business strategies
  • Proven track record in strategic planning and execution in the healthcare, pharmaceutical, or medtech sectors
  • Proven track record in Business Development specifically within healthcare, pharmaceutical, and medtech sectors
  • Strong leadership skills with the ability to inspire and lead a diverse team
  • Excellent communication and interpersonal skills, capable of building relationships with stakeholders at all levels
  • Leadership/People Management - strong leadership qualities to inspire, manage, and develop a high-performing team
  • Change Management - skilled in managing and leading through change
  • Problem Solving & Innovation - creative thinking and the ability to identify and solve complex problems
  • Communication - exceptional verbal and written communication skills
  • Performance Management - setting clear goals, monitoring performance, and implementing strategies to achieve and surpass targets
  • Personal Effectiveness - high degree of professionalism, ethical conduct, and the ability to remain composed under pressure
  • Proficient in MS Office products (Excel, Word, MS Outlook, MS PowerPoint)

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