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Reporting to the NeoOptima (NO) Managing Director, the Head of Global Solutions and Insights provides a pivotal role sitting within the NO Senior Leadership Team (SLT). The Head of Global Solutions and Insights is responsible for leading and managing new business development efforts, inputting to and driving the strategic direction of the business, and optimising and strategically managing the execution of the NO offering set with a focus on the ‘solutions’ portion. These responsibilities are to be conducted with the ultimate aim of helping NO towards its vision of becoming the leading healthcare in-field enablement organisation globally. In addition, the role will work closely with members of the NO SLT on contracting, operations, HR, finance and team leadership/management.
Job Responsibility:
BUSINESS DEVELOPMENT: Lead, coordinate and manage NO’s new business development efforts
Consultatively guide prospects from initial contact through to contract signature and internal handover
Effectively question and converse with clients to fully understand their needs and objectives
Lead the proposal development and pitch process including official RFP responses
Drive lead generation and build the NO pipeline in line with strategy
Coordinate contracting process and liaise with relevant Cencora functions including legal, data privacy and compliance
STRATEGIC LEADERSHIP: Be an integral part of the NO SLT, contributing to effective strategy development, competitive positioning, internal structuring and growth planning, and execution management
Strategically plan and guide the build out of the ‘solutions’ portion of the business
TEAM LEADERSHIP AND DEVELOPMENT: Lead, develop, and mentor a high-performing team
Support this to maximise both performance and engagement
INNOVATION AND SOLUTION-ORIENTATION: Facilitate the company in its drive for innovation within our industry and foster a culture of creativity and collaboration
Design and deliver holistic solutions
RESOURCE MANAGEMENT: Oversee and manage the allocation of resource on new/ongoing projects alongside the rest of the SLT
OPERATIONAL EXCELLENCE: Collaborate closely with the Operations/Accounts Team to monitor project progress
CULTURAL AMBASSADORSHIP: Uphold and propagate the core values of Cencora
FINANCIAL STEWARDSHIP: Demonstrate financial acumen by managing budgets effectively, ensuring financial targets and sales goals are met, and driving profitability
Requirements:
A postgraduate degree (eg, Ph.D., M.D.) in a relevant discipline is highly desirable
Degree in a relevant discipline
10+ years of relevant experience in Pharma / Healthcare
Strategic thinker – the ability to develop and implement long-term business strategies
Proven track record in strategic planning and execution in the healthcare, pharmaceutical, or medtech sectors
Proven track record in Business Development specifically within healthcare, pharmaceutical, and medtech sectors
Strong leadership skills with the ability to inspire and lead a diverse team
Excellent communication and interpersonal skills, capable of building relationships with stakeholders at all levels
Leadership/People Management - strong leadership qualities to inspire, manage, and develop a high-performing team
Change Management - skilled in managing and leading through change
Problem Solving & Innovation - creative thinking and the ability to identify and solve complex problems
Communication - exceptional verbal and written communication skills
Performance Management - setting clear goals, monitoring performance, and implementing strategies to achieve and surpass targets
Personal Effectiveness - high degree of professionalism, ethical conduct, and the ability to remain composed under pressure
Proficient in MS Office products (Excel, Word, MS Outlook, MS PowerPoint)