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As Head of Global Social Media Marketing, you will lead Westwing’s social media strategy across Europe. In this role, you will be responsible for elevating our owned channels to become the #1 destination for Home & Living inspiration in Europe, a space that is culturally relevant, commercially savvy, and at the forefront of what’s next. Social Media is a central pillar of our Brand Strategy and instrumental in driving brand visibility, engagement, and product relevance across our markets. With over 10 million followers across platforms, including 8.6 million on Instagram alone, Westwing’s social media presence is one of our strongest brand assets. You will work as a visionary, culturally attuned leader, guiding a highly creative and performance-driven team across Instagram, TikTok, and YouTube, and collaborate closely with Brand, Creative, Commercial, Production, and Performance Marketing teams. You will shape how we communicate our identity, engage our audience, and drive desire through storytelling, product, and community. This position is limited to 1 year and based in Munich.
Job Responsibility
Own and continuously evolve Westwing’s social media strategy across all platforms (Instagram, TikTok, YouTube, etc.)
Further build our social channels into the most relevant, engaged-with, talked-about, and followed in the industry
Lead and develop an international, cross-functional team of creatives, strategists, and channel managers, and oversee social media workflows and operational processes
Drive both brand engagement and commercial outcomes through content that emotionally connects and delivers measurable business impact
Develop scalable content formats that boost recognition and enable storytelling across retail, digital, and creator channels
Oversee owned and earned media value development as a core KPI across all initiatives
Drive performance reporting and budgeting across social media initiatives, utilising automation and AI to ensure data accuracy, KPI ownership and confident use of tools such as Excel and Google Sheets
Partner closely with Creator, Brand and Campaigns to deliver integrated initiatives that move the needle on awareness, reach and GMV
Act as an internal thought leader for cultural relevance, platform trends and new social mechanics
Requirements
8+ years of experience in leading social media, preferably in high-growth lifestyle, fashion, design, or premium e-commerce brands
A deep understanding of content, culture, and commerce, and how to build narratives that generate maximum reach and relevance
Proven experience in managing teams and scaling social channels through creativity, systems, and data, ideally paired with a strategic or business-focused background (e.g., Marketing Strategy, Communications, or Economics)
Commercial mindset and ability to translate engagement into measurable impact (e.g., GMV, traffic, impressions)
Strong instinct for storytelling, platform innovation, and zeitgeist relevance
Excellent stakeholder management skills, with the ability to align across multiple departments and drive cross-functional collaboration
What we offer
A high-performance culture built on trust, feedback and collaboration
An inspiring, international environment that empowers you to think big, take ownership, and grow beyond your comfort zone
A flexible hybrid setup with 3 office days per week
Work-from-anywhere opportunities for up to 4 weeks per year
30 days of paid holiday
A beautiful, centrally located, dog-friendly office with inspiring spaces, a sunny terrace, and good food
Exclusive discounts - 40% off Westwing Collection, 20% off third-party brands (each on non-reduced items), 10% Family & Friends discount, plus special-occasion vouchers
Wellbeing support through mental health resources, sports memberships, and preventive care
Sustainable mobility options with discounted public transport and JobRad
Support for working parents, including our on-site Westwing Wichtel daycare and a partnership with multilingual provider Elly & Stoffl
One annual Social Impact Day to give back to a cause you care about
Team rituals that celebrate results and togetherness - from Summer & Winter Parties to Oktoberfest