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As Head of Global Revenue Operations, you will be the nervous system for Jeeves’ commercial engine — designing the revenue architecture, tooling, forecasting, and processes that enable predictable, scalable growth across multiple regions and currencies. This role is strategic and hands-on: you’ll partner closely with Sales, CS, Marketing, Finance, Product and Engineering to build the operating model that supports our next stage of global expansion.
Job Responsibility:
Strategy & Planning: Lead territory design, quota setting, comp and capacity planning across regions with differentiated GTM motions for LATAM, US and EMEA
Own quarterly and annual revenue planning and forecasting — drive improvements in accuracy and cadence
Define and operationalize KPIs across the funnel (CAC, LTV, churn, NRN, win rates, sales velocity)
Process & Governance: Architect and scale end-to-end revenue processes from lead → expansion → renewal to eliminate friction and drive conversion
Build and run deal desk governance, pipeline hygiene and forecast rigor that scale from tens to hundreds of millions in ARR
Partner with Finance on multi-currency billing, revenue recognition, credit terms and collections for cross-border customers
Systems & Data: Own CRM architecture (HubSpot) and the integrated GTM stack — ensuring automation, data integrity and self-service dashboards for reps, managers and execs
Build robust reporting, attribution and analytics using SQL and BI tools to inform GTM decisions
Drive automation that reduces admin overhead and increases rep productivity
Enablement & Execution: Lead Sales Enablement: playbooks, onboarding, territory rollouts and continuous coaching to lift quota attainment and reduce ramp time
Translate product, compliance and engineering constraints into executable GTM plans for complex fintech products (cards, payments, lending)
Requirements:
7+ years in Revenue Operations / Sales Operations / Business Operations, with 3+ years in leadership
Fluent in Portuguese & English, Spanish fluency is a significant plus given our greater LATAM footprint
Demonstrated success building the revenue systems and organizational structures required to scale companies in the $25M–$100M ARR band or $50M–$500M+ ARR band (or equivalently sized initiatives)
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