Head of Global Delivery Center

K2 Partnering Solutions

Location:
Brazil, São Paulo

Category:
Consulting

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are seeking an experienced and visionary Head of GDC – SAP to lead our Global Delivery Center operations focused on SAP solutions. This role will be responsible for setting up, managing, and scaling the GDC, ensuring operational excellence, quality delivery, and alignment with our global business strategy. The Head of GDC will serve as the key leader to build capabilities, drive efficiency, and support business growth while strengthening our SAP practice.

Job Responsibility:

Define and execute the strategy for the SAP Global Delivery Center, aligned with corporate objectives
Drive operational excellence, cost efficiency, and continuous improvement across delivery functions
Partner with global and regional leadership to ensure scalability and growth of the SAP practice
Oversee day-to-day GDC operations, including project delivery, resource allocation, and quality control
Establish governance models, KPIs, and reporting structures to track performance and ensure accountability
Ensure compliance with company policies, client requirements, and regulatory standards
Recruit, develop, and retain top SAP talent to support GDC operations
Design and implement training, certification, and career development programs
Foster a culture of collaboration, high performance, and continuous learning
Act as the key point of contact for major SAP clients supported by the GDC
Ensure customer satisfaction by delivering high-quality services and proactive issue resolution
Collaborate with sales, pre-sales, and delivery teams to support business development and consulting opportunities
Identify opportunities to expand SAP delivery capabilities within the GDC
Promote adoption of new SAP technologies, methodologies, and tools (e.g., S/4HANA, BTP, RISE)
Support the company’s digital transformation and consulting roadmap through innovative service offerings

Requirements:

Bachelor’s degree in Information Technology, Business Administration, or related field (Master’s preferred)
2+ years of experience in SAP consulting and delivery, with at least 5 years in a senior leadership role
Proven track record in managing large-scale delivery centers, global teams, or shared services
Strong understanding of SAP products, implementation methodologies, and emerging technologies
Experience in budget management, operational governance, and performance management
Exceptional leadership, communication, and stakeholder management skills
Fluency in English (other languages are a plus)

Additional Information:

Job Posted:
December 09, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Head of Global Delivery Center – SAP