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Join an international logistics company and take ownership of freight forwarding operations across Sweden. At Link Logistics, we are looking for a commercially and operationally strong Head of Freight Forwarding Sweden who can lead and develop our freight forwarding setup across Air, Ocean, and Road. The position offers a unique opportunity to shape the operational structure and leadership approach across Air, Ocean, and Road while ensuring alignment between operations, commercial priorities, customer expectations, and future business needs.
Job Responsibility
Overall responsibility for freight forwarding across Air, Ocean, and Road in Sweden
own and drive performance and development across the Swedish Freight Forwarding organization ensuring operational excellence, customer satisfaction, profitability, and continuous improvement
for courier customers, responsible for operational performance and service delivery
for Freight Forwarding customers, responsibility for both commercial and operational performance, including profitability, customer retention, and business growth
ensure compliant, safe, and high-quality freight forwarding operations through strong governance, proactive risk management, operational discipline, and adherence to company standards
ownership of the freight forwarding budget and cost structure in Sweden, ensuring strong financial performance through effective cost control and optimization initiatives
lead and develop Freight Forwarding supervisors through clear direction, accountability, operational follow-up, and continuous improvement, while strengthening collaboration across functions and commercial areas
contribute to the broader business agenda, organizational development, and strategic direction of the Swedish operation
work with similar leadership roles across other countries to ensure alignment in ways of working, operational standards, and the optimal utilization of operational resources across the company
Requirements
strong operational and commercial leader with a clear and structured leadership style
experience within freight forwarding, transport, or logistics
experience driving KPI governance and operational performance
commercial mindset and documented results
understanding the connection between operations, customer experience, and profitability
comfortable working in a dynamic and changing environment
thrives in balancing strategy and hands-on execution
skilled in stakeholder management across different organizational levels