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We’re now looking for a Head of Food & Beverage to help shape what that looks like on the plate and in the glass. This is a senior, influential role where you’ll set the direction for our food and drink proposition, lead a brilliant F&B team, and make sure everything we serve is guest-led, on brand, commercially strong and operationally spot on.
Job Responsibility:
Setting the vision and defining the long-term food and drink strategy
Translate big-picture thinking into clear priorities for menu development, trials, launches and continuous improvement
Act as the senior decision-maker on all things food & drink
Work closely with Operations, Marketing, Finance, Supply Chain and the wider Support Office
Set the strategic framework for menu evolution
Provide clear direction to the Development Chef and F&B Manager
Own menu engineering at a senior level, pricing strategy, sales mix and contribution margin
Ensure menus hit agreed margins, cost of sales and labour targets
Present clear, high-level menu performance insight and recommendations to senior leadership
Own the end-to-end approach to trials and launches
Set clear success criteria and make confident calls on what progresses
Ensure tight cross-functional coordination ahead of launches
Stay accountable after launch - reviewing performance, resolving issues and driving continuous improvement
Make sure guest feedback and data actually turns into action
Provide senior oversight of supplier relationships and food & drink supply chain performance
Spot pricing, availability and quality risks early and deal with them decisively
Lead the strategic approach to procurement
Own food and drink cost performance, retros and margin delivery
Lead, develop and inspire the Food & Beverage team
Ensure menu changes are supported by clear, effective training
Work closely with Operations and the People team to align training
Maintain robust oversight of food safety, allergens, nutrition and wider Health & Safety considerations
Requirements:
Proven experience leading food & beverage strategy and menu development in a multi-site hospitality or casual dining business
Strong commercial and operational judgement, with confidence using data, systems and insight to make smart decisions
A genuine love of food and drink, with a sharp eye on trends, quality and guest expectations
A collaborative leader who can set direction, challenge thinking and bring teams with them
What we offer:
50% off when you dine
Plenty of fun, feel-good team socials
Access to our Employee Assistance Programme - free, confidential support 24/7 including mental health sessions
Early access to wages through Stream
Long service awards and celebrations
Free, delicious Megan’s food & drinks for lunch every day