Head of FM

• Lead and innovate – Design and deliver a high-performing Non-Food Service Delivery Model across multiple operational teams
• Champion quality and compliance – Ensure services meet all NHS, HSE, and contractual standards while maintaining exceptional infection control and patient safety
• Inspire and empower teams – Build, motivate, and develop multi-disciplinary teams to deliver service excellence and operational resilience
• Drive performance and efficiency – Use data, KPIs, and insight to deliver smarter operations and measurable improvements in service delivery
• Collaborate at every level – Partner with clinical and operational leaders to align non-food services with wider healthcare objectives
• Lead transformation – Support mobilisation, process redesign, and digital innovation projects across the estate
• Deliver commercial results – Manage budgets effectively, identify efficiencies, and ensure services operate sustainably and profitably

• 5+ years’ experience leading multi-disciplinary teams (e.g. cleaning, portering, logistics, or facilities)
• Strong knowledge of NHS or healthcare standards
• Excellent people leadership and coaching skills
• Commercially astute, with the ability to deliver high-quality services within budget
• Confident in change management, transformation projects, and stakeholder engagement
• Passionate about service excellence, sustainability, and patient experience

excellent benefits