Job Description
Our Communications team brings the company’s story to life and shares it with the world. From product launches and platform announcements to executive thought leadership and corporate storytelling, our work shapes how employees, customers, partners, investors, and the media understand our mission, products, and impact. As Head of External Communications, you will define and lead the strategy for all external communications, spanning corporate reputation, product and platform communications, media and analyst relations, executive visibility, and issues management. Reporting to the Chief Communications Officer, you will own the external narrative and lead a high-performing team responsible for driving awareness, credibility, and differentiation in a competitive SaaS landscape. This role is critical as we scale our AI offerings, expand into new markets, and deepen engagement with customers and developers. You will partner closely with Product Marketing, Investor Relations, Legal, and senior leadership to connect product innovation, business strategy, and customer value through clear, compelling storytelling. You will have broad visibility across the company and externally, with the mandate to modernize how we engage media, analysts, and the broader tech ecosystem.
