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Head of Experience Design

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Made Tech

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Location:
United Kingdom , Bristol

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Contract Type:
Not provided

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Salary:

100000.00 - 115000.00 GBP / Year

Job Description:

Our Head of Experience Design is responsible for creating a world class professional services practice and developing demand for a set of propositions and capabilities to meet the needs of our clients and to support the strategic growth of our business.

Job Responsibility:

  • Create a world class professional services practice
  • Develop demand for a set of propositions and capabilities
  • Lead the practice to help develop and support the sale of a set of differentiated offerings covering Experience Design
  • Develop a team of Content Designers, UX Designers, Interaction Designers and User Researchers
  • Engage with clients to understand their challenges and build lasting, trusted advisor relationships
  • Oversee client deliveries
  • Contribute up to 50% of time to billable project activities
  • Be responsible for the revenue, margin and utilisation of the practice
  • Collaborate with other practice, service line, industry and delivery heads
  • Be responsible for the output of your team working on client projects, proposals and capability development

Requirements:

  • Deep understanding of public sector digital transformation
  • Ability to bridge the gap between commercial innovation and government challenges
  • Ability to establish yourself as a trusted advisor to senior stakeholders
  • Operational and people management skills
  • Ability to lead high-performing consulting teams
  • Ability to grow a practice through talent mentorship, supplier management, and cost-effective delivery models
  • Business development and strategic execution experience
  • Experience in creating market-ready propositions
  • Experience collaborating with sales teams
  • Experience overseeing complex, multi-disciplinary digital projects
  • Strategic Design
  • Content and UX Design
  • Service mapping
  • User experience analysis
  • Consulting expert
  • Senior stakeholder management
  • Research and Insights
  • Design Leadership
  • Agile expertise
  • Eligibility for SC (security check) clearance
  • 5 years' UK residency
  • 5 years' employment history (or back to full-time education)
  • Ideally, no more than 30 consecutive days spent outside the UK within the last five years
What we offer:
  • 30 days of paid annual leave
  • Flexible Parental Leave
  • Part time remote working
  • Paid counselling
  • Financial and legal advice
  • 8% employer matched pension
  • Flexible benefit platform
  • Smart Tech scheme
  • Cycle to work scheme
  • Individual benefits allowance
  • Health care cash plan
  • Optional social and wellbeing calendar of events

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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