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Head of Event Operations

14forty.co.uk Logo

14forty

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Location:
United Kingdom , London

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

60000.00 GBP / Year
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Job Description:

We are seeking an accomplished Head of Events Operations with a strong background in hospitality, food service, and restaurant-led events to oversee the operational delivery of premium dining and catering experiences. This senior leadership role is responsible for ensuring the seamless execution of food-focused events while maintaining the highest standards of service, compliance, and commercial performance.

Job Responsibility:

  • Lead the operational planning and delivery of hospitality-driven events, including large-scale dining experiences and high-volume service
  • Oversee front-of-house (FOH) and back-of-house (BOH) operations, ensuring exceptional guest experience and service consistency
  • Produce detailed operational plans, service notes, and staffing briefings aligned with food service requirements
  • Attend site visits, tastings, and client meetings to assess menus, service flow, and operational feasibility
  • Manage supplier relationships for food, beverage, equipment, and logistics
  • Act as the primary operational contact for key clients and hospitality venues, ensuring adherence to venue and food safety standards
  • Lead, develop, and appraise the full-time operations team
  • Recruit, train, and manage freelance Operations Managers with hospitality expertise
  • Oversee FOH staffing functions, including coordination with staffing agencies and performance feedback
  • Ensure all staff uphold service standards, presentation, punctuality, and brand values within a restaurant-led environment
  • Verify right-to-work documentation and mandatory hospitality training for all staff
  • Maintain responsibility for operational cost control, including staffing, food, beverage, and equipment spend
  • Support gross profit targets through effective planning and supplier negotiation
  • Ensure full compliance with food safety, health & safety, licensing, and risk assessment requirements
  • Oversee training certifications relevant to hospitality operations, including food safety and first aid

Requirements:

  • Accomplished Head of Events Operations with a strong background in hospitality, food service, and restaurant-led events
  • Experience overseeing operational delivery of premium dining and catering experiences
  • Experience in operational planning and delivery of hospitality-driven events, including large-scale dining experiences and high-volume service
  • Experience overseeing front-of-house (FOH) and back-of-house (BOH) operations
  • Experience producing detailed operational plans, service notes, and staffing briefings
  • Experience attending site visits, tastings, and client meetings to assess menus, service flow, and operational feasibility
  • Experience managing supplier relationships for food, beverage, equipment, and logistics
  • Experience as the primary operational contact for key clients and hospitality venues
  • Experience leading, developing, and appraising a full-time operations team
  • Experience recruiting, training, and managing freelance Operations Managers with hospitality expertise
  • Experience overseeing FOH staffing functions
  • Experience maintaining operational cost control, including staffing, food, beverage, and equipment spend
  • Experience ensuring compliance with food safety, health & safety, licensing, and risk assessment requirements
  • Experience overseeing training certifications relevant to hospitality operations, including food safety and first aid
What we offer:
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
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