CrawlJobs Logo

Head of Event Operations

United Kingdom, London 60000.00 GBP / Year · Job Posted March 19, 2026
Apply Position
Job Link Share

Job Description

We are seeking an accomplished Head of Events Operations with a strong background in hospitality, food service, and restaurant-led events to oversee the operational delivery of premium dining and catering experiences. This senior leadership role is responsible for ensuring the seamless execution of food-focused events while maintaining the highest standards of service, compliance, and commercial performance.

Job Responsibility

  • Lead the operational planning and delivery of hospitality-driven events, including large-scale dining experiences and high-volume service
  • Oversee front-of-house (FOH) and back-of-house (BOH) operations, ensuring exceptional guest experience and service consistency
  • Produce detailed operational plans, service notes, and staffing briefings aligned with food service requirements
  • Attend site visits, tastings, and client meetings to assess menus, service flow, and operational feasibility
  • Manage supplier relationships for food, beverage, equipment, and logistics
  • Act as the primary operational contact for key clients and hospitality venues, ensuring adherence to venue and food safety standards
  • Lead, develop, and appraise the full-time operations team
  • Recruit, train, and manage freelance Operations Managers with hospitality expertise
  • Oversee FOH staffing functions, including coordination with staffing agencies and performance feedback
  • Ensure all staff uphold service standards, presentation, punctuality, and brand values within a restaurant-led environment
  • Verify right-to-work documentation and mandatory hospitality training for all staff
  • Maintain responsibility for operational cost control, including staffing, food, beverage, and equipment spend
  • Support gross profit targets through effective planning and supplier negotiation
  • Ensure full compliance with food safety, health & safety, licensing, and risk assessment requirements
  • Oversee training certifications relevant to hospitality operations, including food safety and first aid

Requirements

  • Accomplished Head of Events Operations with a strong background in hospitality, food service, and restaurant-led events
  • Experience overseeing operational delivery of premium dining and catering experiences
  • Experience in operational planning and delivery of hospitality-driven events, including large-scale dining experiences and high-volume service
  • Experience overseeing front-of-house (FOH) and back-of-house (BOH) operations
  • Experience producing detailed operational plans, service notes, and staffing briefings
  • Experience attending site visits, tastings, and client meetings to assess menus, service flow, and operational feasibility
  • Experience managing supplier relationships for food, beverage, equipment, and logistics
  • Experience as the primary operational contact for key clients and hospitality venues
  • Experience leading, developing, and appraising a full-time operations team
  • Experience recruiting, training, and managing freelance Operations Managers with hospitality expertise
  • Experience overseeing FOH staffing functions
  • Experience maintaining operational cost control, including staffing, food, beverage, and equipment spend
  • Experience ensuring compliance with food safety, health & safety, licensing, and risk assessment requirements
  • Experience overseeing training certifications relevant to hospitality operations, including food safety and first aid

What we offer

  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Head of Event Operations

8 matching positions

Head of Operations

We are seeking an experienced and commercially driven Head of Operations to lead...
Location
Location
United Kingdom , Kent
Salary
Salary:
75000.00 GBP / Year
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant senior operational leadership experience within catering, hospitality, retail, foodservice, or a related environment
  • Proven success managing a large, complex operation with multiple outlets and service offers on a single site
  • Strong people leadership skills with experience managing and developing large teams through direct and indirect reports
  • Excellent client relationship management and stakeholder engagement skills
  • Strong commercial and financial acumen, with responsibility for budget management, revenue generation, and cost control
  • Experience growing retail sales and enhancing customer engagement through innovative food and service concepts
  • Ability to use customer insight, operational data, and technology to drive decision-making and improve performance
  • Excellent communication, influencing, and problem-solving skills
  • Strong understanding of Health & Safety, Food Safety, and operational compliance requirements
  • Passion for food, hospitality, and delivering exceptional customer experiences
Job Responsibility
Job Responsibility
  • Lead the overall operation of a large, multi-outlet foodservice and hospitality environment, ensuring consistently high standards across all areas
  • Build and maintain a positive and collaborative relationship with the client, acting as a trusted partner and key point of contact
  • Drive a culture focused on customer service excellence, innovation, and continuous improvement
  • Ensure all outlets are appropriately resourced, supported, and managed to deliver outstanding service and operational efficiency
  • Lead, coach, and develop a large management and frontline team, creating clear accountability and opportunities for growth
  • Deliver agreed financial targets, including revenue growth, profitability, labour management, and cost control
  • Analyse performance data and customer insight to identify opportunities to improve participation, customer satisfaction, and commercial performance
  • Ensure retail pricing strategies are implemented effectively and in line with company and client requirements
  • Monitor customer feedback and satisfaction surveys, implementing meaningful action plans to enhance the customer experience
  • Drive innovation across food, retail, hospitality, and service delivery, introducing new concepts and initiatives that add value for customers and clients
What we offer
What we offer
  • competitive salary
  • excellent benefits package
  • genuine opportunities for career development and progression
  • Fulltime
Read More
Arrow Right

Head of Event Sales

This is a rare opportunity to lead the event sales for two of London’s most exci...
Location
Location
United Kingdom , London
Salary
Salary:
50000.00 - 52000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A proven leader within events, hospitality, catering, or venue sales
  • Commercially astute with a strong understanding of revenue generation and client strategy
  • A confident relationship-builder with excellent communication and influencing skills
  • Passionate about delivering outstanding guest experiences and operational excellence
  • Energised by leading teams in a dynamic, creative, fast-paced environment
  • Excited by the opportunity to shape and grow the commercial success of a landmark London venue opening
Job Responsibility
Job Responsibility
  • Lead the commercial event sales function across London Museum and London Museum Docklands
  • Drive ambitious revenue and profitability targets through strong sales leadership
  • Build and maintain trusted relationships with key clients, partners, suppliers and stakeholders
  • Provide senior oversight of event planning and delivery
  • Lead key client engagement activity including site visits, tastings, showcases, networking events and hospitality experiences
  • Act as a senior point of contact for key and high-profile enquiries
  • Inspire, coach and develop a high-performing events sales team
  • Lead recruitment, onboarding and development of the growing team
  • Maintain strong oversight of CRM systems, pipeline management, reporting and commercial forecasting
  • Ensure contracts, event documentation and operational communication are consistently accurate and professionally managed
What we offer
What we offer
  • Company Sick Pay
  • Life Insurance (2 x annual salary)
  • 50% discount in our restaurant and 25% off at our cafes
  • Holidays increasing with length of service
  • Loyalty bonuses in line with the length of service
  • One paid day off each year to get involved in any community or charity volunteering activity of your choice
  • Retail, Grocery and Gym Discounts
  • Cycle to Work Scheme
  • Refer your friend scheme
  • Learning and Development Portal and further education with apprenticeship programs
  • Fulltime
Read More
Arrow Right

Head Of Operations - Catering

Head of Operations holds a pivotal leadership role, responsible for the strategi...
Location
Location
United Kingdom , London
Salary
Salary:
60000.00 GBP / Year
levy.co.uk Logo
Levy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a senior catering or hospitality operations role with financial accountability
  • Experience within a large-scale events venue or conference centre
  • Strong background in high-volume conference, events, or venue catering
  • Demonstrable experience leading large, multi-functional teams
  • Strong understanding of premium and VIP catering environments
  • Excellent commercial acumen with a track record of driving revenue and controlling costs
  • Strong leadership and people development skills
  • Experience delivering operational improvements and change programmes
  • Excellent stakeholder and client management skills
  • Strong knowledge of food safety, health & safety, and compliance requirements
Job Responsibility
Job Responsibility
  • Strategic Planning and Leadership
  • Catering Operations Delivery
  • Client & Stakeholder Management
  • Financial Management & Commercial Performance
  • Operational Excellence & Efficiency
  • Team Leadership & Development
  • Quality Assurance & Guest Experience
  • Health, Safety & Compliance
  • Fulltime
Read More
Arrow Right

Head of Engineering Operations

The Head of Engineering Operations is a senior leadership role, responsible for ...
Location
Location
United Kingdom , Exeter
Salary
Salary:
Not provided
jmc-aviation.com Logo
JMC Aviation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Educated to GCSE standard equivalent
  • A minimum of 10 years’ experience of heavy maintenance tasks including component replacements, repairs and modifications
  • Demonstrable senior management and leadership experience in a customer-facing engineering environment
  • Strong understanding of aviation regulatory frameworks and compliance requirements
  • Proven ability to operate effectively under pressure in AOG and time-critical situations
  • Excellent problem-solving, analytical, and strategic planning skills
Job Responsibility
Job Responsibility
  • Maintain overall responsibility for the planning, coordination, and execution of multiple concurrent aircraft fixed price projects
  • Oversee complex and time-critical repair, modification and routine maintenance activities, including AOG events
  • Ensure repairs are executed in accordance with approved maintenance data, customer requirements, and regulatory standards
  • Support, mentor, train, and coach Project Managers and Team Leaders (permanent and contract) in planning, execution, and customer engagement
  • Provide senior-level support during customer, engineering, and OEM coordination calls to define repair scope, schedules, and risk mitigation strategies
  • Ensure effective coordination of resources, tooling, materials, and third-party support to achieve on-time return-to-service
  • Act as the senior customer-facing authority for estimates, schedules, technical discussions, and repair progress updates
  • Ensure customer requests are converted into accurate estimates within defined timelines when required
  • Promote the company’s capabilities during emergent repair and AOG opportunities
  • Maintain and develop strong working relationships with customers, suppliers, OEMs, and third-party organisations
What we offer
What we offer
  • Competitive Basic Salary
  • Company Quarterly Bonus Scheme (following successful completion of a probationary period)
  • Company stretch bonus opportunities, offering up to an additional 25% bonus
  • Full-time hours (8.30am – 5.30pm / 9.00am – 6.00pm)
  • Team BBQs and staff days, incorporating family and partners
  • Private Healthcare
  • Life Cover
  • Income Protection
  • Cycle to Work Scheme
  • Fulltime
Read More
Arrow Right

Head of Value & Pricing, Strategy & Operations

You’ll be part of the New verticals Strategy & Operations (S&O) team, the engine...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
deliveroo.co.uk Logo
DELIVER
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Has 6-8 years experience in consulting, strategy function
  • preferably with core expertise in pricing
  • Has a hands-on mentality and is willing to get stuck into shaping how consumers engage with Deliveroo
  • Can prioritise effectively while working on multiple projects concurrently and independently
  • Is adept at conducting 80/20 analysis, drawing out business insights from that analysis and presenting findings and recommendations persuasively
  • Strong problem solving abilities involving identifying the root cause of problems, assessing risks/impacts and determining and implementing effective solutions
  • Highly analytical mindset with the ability to break down large data sets and turn them into actionable insights
  • Strong presentation skills and an ability to communicate complex findings to non-technical audiences in a clear, simple way, both written and verbally
  • London-based with a minimum of three days required in the office
Job Responsibility
Job Responsibility
  • Define and Shape Value strategy and independently set roadmap across markets, and value levers
  • Be accountable for achieving NV Value OKRs (e.g. price mark-up, item offer penetration) across key markets
  • Proactively identify and size new value opportunities and design net‑new initiatives to unlock them
  • Support key commercial initiatives on partner onboarding, strategic promotional events
  • Own the setting and tracking and reporting of KPIs for Value pod, own performance reviews
  • Collaborate with Analytics and Data Science to build frameworks for performance monitoring, forecasting, opportunity sizing
  • Lead end to end specific workstreams or initiatives within broader cross-functional programs, such as: Fee optimisation to drive consumer habituation with NV proposition
  • Rollout of the key promotional mechanics across markets
  • Drive GTM /adoption for specific product features
  • Serve as a key point of contact for Value pod with Product, Marketing, Finance, and local market teams
What we offer
What we offer
  • A competitive and comprehensive compensation and benefits package
  • Compensation
  • Equity
  • Food
  • Time away
  • Wellness
  • Work Life
  • Up to 5% matched pension contributions
  • Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
  • Free Deliveroo Plus: free delivery and access to special offers
  • Fulltime
Read More
Arrow Right
New

Head Of Primary School

Northfields International School is a premier independent, co-educational day sc...
Location
Location
Mauritius , Mapou
Salary
Salary:
Not provided
isbergamo.com Logo
International School of Bergamo
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A Bachelor’s degree in Education or a closely related subject
  • A Master’s degree in Educational Leadership is desirable
  • At least 8 years of successful primary teaching experience, ideally within the IB Primary Years Programme
  • At least 5 years of middle or senior leadership experience in an international school setting
  • Strong knowledge and understanding of the IB Primary Years Programme
  • Experience of school improvement, accreditation and evaluation processes including IB and CIS
  • Strong understanding of safeguarding, pastoral care and student wellbeing
  • Proven ability to lead and develop teams, manage performance and drive high standards
  • Excellent communication, interpersonal and organisational skills
  • A flexible, collaborative and committed leadership approach
Job Responsibility
Job Responsibility
  • Lead and manage the daily operation of the Primary School
  • Drive high standards in teaching, learning, curriculum delivery and student outcomes
  • Support, coach and develop staff through effective leadership and appraisal processes
  • Promote a positive, inclusive learning environment with strong safeguarding and wellbeing
  • Contribute to whole-school strategic planning as a member of the Senior Management Team
  • Monitor student progress, assessment data and interventions to support achievement
  • Ensure compliance with IB, CIS and school policies and accreditation requirements
  • Build strong relationships with parents and the wider school community
  • Oversee staffing, operational planning and budgetary considerations for the Primary School
  • Contribute to admissions, events and wider school promotion and engagement
  • Fulltime
Read More
Arrow Right
New

Head of Private School - Primary

Randstad is a private school dedicated to nurturing academic excellence, charact...
Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
6000.00 - 10000.00 RM / Month
https://www.randstad.com Logo
Randstad
Expiration Date
August 10, 2026
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in Education, Educational Management, or a related discipline. A Master’s degree or professional leadership certification (e.g., NPQEL) is a strong advantage
  • Minimum of 5–8 years of teaching experience, with at least 2–3 years in a middle leadership capacity (e.g., Head of Department, Coordinator, or Assistant Head) within a school offering the Malaysian National Curriculum
  • Deep familiarity with MoE guidelines, KSSR/KSSM structures, and national assessment standards
Job Responsibility
Job Responsibility
  • Oversee the implementation and alignment of the Malaysian National Curriculum (KSSR/KSSM), ensuring high standards of teaching and learning
  • Manage daily school operations, student discipline, timetabling, and school events
  • Mentor, guide, and evaluate teaching staff to foster a culture of continuous professional growth and collaboration
  • Serve as a key liaison for parents, addressing concerns and fostering a strong, supportive school community
  • Fulltime
Read More
Arrow Right
New

Head of Video - Technical Manager

The Technical Manager (Head of Video) will have a very strong technical backgrou...
Location
Location
United Kingdom , London
Salary
Salary:
50000.00 - 60000.00 GBP / Year
encoreglobal.com Logo
Encore Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BA/BS Degreed or equivalent experience
  • 5+ years of live large venue audio visual
  • 5+ years of knowledge of Audio Visual and expert level technical skill set in a discipline
  • 2+ years crew lead experience (not necessarily direct reports)
  • Strong customer service skills
  • Excellent organisation skills
  • Advanced problem solving skills
  • Strong written and oral communications skills
  • Ability to travel up to 75%
Job Responsibility
Job Responsibility
  • Partner with the Senior Project Managers, Project Managers and end client to design, pre-plan and manage all aspects of their expertise or discipline
  • Drive Results - Complete necessary technical drawings, production plans, labour needs, budgets, equipment selection, and interfaces with the warehouse leads, and sub rentals
  • See the Bigger Picture - Assist and support the other departments as necessary by making recommendations on technology, processes, and methodologies
  • Delivers World Class Service – ensuring their discipline meets or exceeds the client’s needs by managing the production plan, budget, and Encore production/safety standards
  • Do the Right Thing - Set and properly test technical components
  • Operate designated equipment for the event, as needed
  • Provides leadership to their assigned crew, including internal and external team members
  • At all times, the Technical Manager is expected to abide with all health and safety requirements to company and international standards
  • Responsible for post-show management to include: final labour, time sheets, expenses, sub rentals, and any equipment maintenance needs
  • Complete reporting information and feedback from team to the Senior Project Managers and Project Managers for the post show jot form to document for client’s future events
What we offer
What we offer
  • Private Healthcare after 12 months of continuous service
  • Employee supported volunteering
  • Enhanced family leave provision
  • Perkbox and Employee assistance Programme
  • Company sick pay
  • Employee recognition scheme
  • Generous employee referral scheme
  • Mentoring support and training initiatives
  • Access to state-of-the-art technology
  • Global presence and opportunities worldwide
  • Fulltime
Read More
Arrow Right