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As the Head of Enterprise (m/w/d) for Germany, you will be a senior commercial leader responsible for the growth and success of Uber Eats’ most high-impact partners. You will sit at the intersection of leadership, commercial strategy, and executive-level relationship management, ensuring that our largest partners achieve long-term value on our platform. In this role, you will lead a high-performing team of over seven Account Managers, driving a customer-centric culture that balances local market needs with Uber’s global objectives. We are looking for a strategic heavy hitter with a proven track record in complex negotiations, data-driven optimization, and leading teams through fast-paced, matrixed environments.
Job Responsibility:
Lead with Vision: Attract, coach, and empower a high-performing team of 7+ Account Managers
Culture & Growth: Foster a culture of performance, accountability, and customer obsession where your team can thrive
Succession & Feedback: Set clear goals, provide ongoing feedback, and build professional development pipelines to create the next generation of leaders
Strategic Growth: Develop and execute a customer growth strategy for Germany that aligns with local operations and global go-to-market objectives
Data-Driven Optimization: Use analytical ability and operational rigor to optimize account segmentation, expansion plays, revenue targets, and pricing models
Business Impact: Steer joint business planning and revenue expansion, ensuring sales forecasting and pipeline management are effectively executed
Process Excellence: Implement best-in-class processes and project management skills to track KPIs and drive partnership metrics effectively
Trusted Advisor: Build and cultivate trust-based relationships with C-level and senior stakeholders at Uber Eats Germany’s most strategic partners
Solution Selling: Negotiate complex deals and unlock long-term value by advancing partner priorities across the full Uber Eats Delivery product portfolio
Market Insight: Monitor trends, customer needs, and the competitive landscape to adjust strategies and expand Uber’s footprint in key segments
Internal Collaboration: Partner closely with Territories, Restaurant Operations, Eater Operations, Product, and Marketing teams to deliver tailored solutions
Regional & Global Synergy: Engage with peers internationally to share learnings, contribute to global enterprise playbooks, and scale best practices
Advocacy: Use customer feedback to influence product development and represent Uber at industry events and executive-level engagements
Requirements:
10+ years of relevant experience in sales, account management, or commercial leadership roles
A proven track record of leading and developing high-performing teams, ideally in a fast-growth or tech environment
English is mandatory
German is highly preferred
Full proficiency in Google Workspace for executive storytelling and data analysis
Excellent ability to engage, influence, and negotiate with C-level and VP-level stakeholders
Strong data-driven approach to decision-making and experience working in complex, matrixed global organizations
Nice to have:
Experience operating in the tech, eCommerce, or German F&B industry (including FMCG partnerships)
Experience in strategy consulting (MBB), business development in Big Tech, or high-growth scale-ups
Knowledge of SQL is considered a significant advantage