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Head of Enterprise Solutions

United States, San Francisco · Job Posted May 29, 2026
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Job Responsibility

  • Business and technical thought leader able to partner and drive the strategy and execution plan for the segment, working with cross functional partners
  • Recruit, hire, lead, retain and coach a world class pre sales team. Be an advocate for presales within the organization
  • Align with a leader for the business line to understand trends and share insights for Stripe’s leadership and product teams
  • Nurture and be the role-model of a positive outlook, can-do attitude and growth mindset, while leading and keeping the SAs motivated in a fast paced and ever changing environment
  • Define and drive success for your team by empowering them to nurture and grow existing business through upsells and cross sell motions
  • Partner closely with Sales, Marketing and Technical Teams (Professional Services, Partners, Product, Development, etc) to develop joint go-to-market initiatives that drive positive user experience and outcomes while driving revenue retention and growth
  • Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
  • Serve as an executive champion and lead EBCs with important customer base
  • Maintain a strong internal relationship with the product teams and champion the voice of our users and customers to influence product direction and feature priorities
  • Drive collaboration across teams to influence and unify stakeholders at all levels of the organization
  • Lead and support the team in complex evaluations, problem solving and challenging customer environments
  • Build processes to measure the performance and impact of the Solutions Architecture Team and ensure that the team is optimized to meet rapidly evolving business needs
  • Stay current on industry trends and competitive dynamics, and leverage this knowledge to shape strategy around user engagements
  • Represent Stripe at industry events and conferences, customer business reviews and contribute to new ideas and industry best practices
  • Act as an escalation point for pre-sales and post sales technical issues that arise

Requirements

  • At least 6+ years of pre-sales leadership experience and 16+ years’ experience within a technical sales function
  • A track record of building and leading world-class solution architecture/ engineering teams ideally in a SaaS or usage-based businesses
  • Experience working with Enterprise, Digital Native, SaaS Platform business models
  • Energy, enthusiasm, and passion for making customers successful
  • Previous technical sales experience with APIs and/or payments industry experience
  • Strong executive presence and ability to foster deep relationships with our users
  • Bachelor's degree or equivalent military experience required
  • Willingness to travel approximately 25% of the time to engage with customers and collaborate with internal teams

What we offer

  • equity
  • company bonus or sales commissions/bonuses
  • 401(k) plan
  • medical, dental, and vision benefits
  • wellness stipends

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