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Head of Enterprise AI

https://www.citi.com/ Logo

Citi

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Location:
United States, New York

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

250000.00 - 500000.00 USD / Year

Job Description:

Citi’s Head of Enterprise AI drives Citi’s AI vision, prioritization, scalability and monetization of AI implementation across Citi in close partnership with Citi’s Chief Technology Officer who is responsible for technology architecture and build of technical tools & capabilities. The Head of Enterprise AI is a general manager that will set a transformational vision and strategy for the firm to unlock material efficiency, risk and control, revenue, client experience, and talent value; and drive sharp disciplined execution to realize that value for the firm at scale. This requires innovation and operational execution skills, with strong collaboration with the Technology organization and across the firm.

Job Responsibility:

  • Lead in defining firmwide AI vision and prioritization of Use Cases both Horizontal across the franchise as well as Specialized use cases with deeper impact in specific business/functions
  • Partner with AI In-Business Champions to identify and execute Specialized use cases and develop firmwide feedback loop on Horizontal capabilities to define execution roadmap creating structural impact to Citi firmwide
  • Own P&L with EMT on outcomes of prioritized use cases
  • Define structure, number of, and engagement of Pathfinder teams and LEAN re-engineering teams to prioritize deployment in highest areas of impact for Citi
  • Collaborate with external partners to secure specialized AI talent to Citi for Pathfinders (in partnership with CTO) as well as process re-engineering talent to provide surge support
  • Develop monetization process for AI programs and drive value tracking of benefits for approved use cases coordinating with Finance
  • Lead the AI community across businesses and functions within Citi, inclusive of AI Champions and AI Accelerators
  • Partner with MRM, ORM, ICRM OFL, Legal and Controls to co-create an agile set of approval and control process that can scale
  • Unlocking Execution Enablement: Identify, mitigate, escalate execution related barriers including infrastructure and governance improvements to drive scalability and speed of our go to market
  • Create enterprise governance and operating model with Head of Technology and Business Enablement, Head of U.S. Personal Banking and Citi’s Chief Operating Officer as EMT sponsors

Requirements:

  • Lead in defining firmwide AI vision and prioritization of Use Cases both Horizontal across the franchise as well as Specialized use cases with deeper impact in specific business/functions
  • Partner with AI In-Business Champions to identify and execute Specialized use cases and develop firmwide feedback loop on Horizontal capabilities to define execution roadmap creating structural impact to Citi firmwide
  • Own P&L with EMT on outcomes of prioritized use cases
  • Define structure, number of, and engagement of Pathfinder teams and LEAN re-engineering teams to prioritize deployment in highest areas of impact for Citi
  • Collaborate with external partners to secure specialized AI talent to Citi for Pathfinders (in partnership with CTO) as well as process re-engineering talent to provide surge support
  • Develop monetization process for AI programs and drive value tracking of benefits for approved use cases coordinating with Finance
  • Lead the AI community across businesses and functions within Citi, inclusive of AI Champions and AI Accelerators
  • Partner with MRM, ORM, ICRM OFL, Legal and Controls to co-create an agile set of approval and control process that can scale
  • Unlocking Execution Enablement: Identify, mitigate, escalate execution related barriers including infrastructure and governance improvements to drive scalability and speed of our go to market
  • Create enterprise governance and operating model with Head of Technology and Business Enablement, Head of U.S. Personal Banking and Citi’s Chief Operating Officer as EMT sponsors
What we offer:
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Additional Information:

Job Posted:
May 24, 2025

Expiration:
July 25, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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