Head of Engineering Operations

• Maintain overall responsibility for the planning, coordination, and execution of multiple concurrent aircraft fixed price projects
• Oversee complex and time-critical repair, modification and routine maintenance activities, including AOG events
• Ensure repairs are executed in accordance with approved maintenance data, customer requirements, and regulatory standards
• Support, mentor, train, and coach Project Managers and Team Leaders (permanent and contract) in planning, execution, and customer engagement
• Provide senior-level support during customer, engineering, and OEM coordination calls to define repair scope, schedules, and risk mitigation strategies
• Ensure effective coordination of resources, tooling, materials, and third-party support to achieve on-time return-to-service
• Act as the senior customer-facing authority for estimates, schedules, technical discussions, and repair progress updates
• Ensure customer requests are converted into accurate estimates within defined timelines when required
• Promote the company’s capabilities during emergent repair and AOG opportunities
• Maintain and develop strong working relationships with customers, suppliers, OEMs, and third-party organisations
• Support commercial decision-making to ensure repairs are delivered efficiently and profitably
• Ensure full compliance with all applicable aviation regulatory requirements across operating regions
• Maintain oversight of the Safety Management System (SMS), Quality Management System (QPulse), and relevant HR policies throughout projects
• Promote a strong safety culture and ensure a safe working environment at all repair locations
• Ensure discipline, professionalism, and punctuality are maintained across all teams
• Oversee damage assessments, surveys, and repair scope evaluations as required
• Provide strategic oversight of resource planning to ensure optimal deployment of personnel across multiple projects
• Ensure effective utilisation of resources to support timely project delivery within estimated TAT
• Guide and support Project Managers through delivery challenges, including capacity constraints, sickness, and other workforce-related issues
• Align operational priorities across projects to maintain consistent delivery performance and organisational resilience

• Educated to GCSE standard equivalent
• A minimum of 10 years’ experience of heavy maintenance tasks including component replacements, repairs and modifications
• Demonstrable senior management and leadership experience in a customer-facing engineering environment
• Strong understanding of aviation regulatory frameworks and compliance requirements
• Proven ability to operate effectively under pressure in AOG and time-critical situations
• Excellent problem-solving, analytical, and strategic planning skills

B1/B2 licence desirable but not essential

• Competitive Basic Salary
• Company Quarterly Bonus Scheme (following successful completion of a probationary period)
• Company stretch bonus opportunities, offering up to an additional 25% bonus
• Full-time hours (8.30am – 5.30pm / 9.00am – 6.00pm)
• Team BBQs and staff days, incorporating family and partners
• Private Healthcare
• Life Cover
• Income Protection
• Cycle to Work Scheme