Head of Engineering and Facilities

• Lead and manage the teams in the delivery of both the engineering infrastructure investment program, project delivery, energy and sustainability strategy, and the operational maintenance and management across all of our managed stores, workplace and sites
• Provide continuity and a seamless approach to infrastructure, projects, as well as the daily operational management across our sites
• Bring the engineering and facilities functions together, ensure that the M&E infrastructure strategy is developed in conjunction with a facilities management strategy
• Create better alignment, a more effective working structure, efficiencies across the teams, and more effective planning and delivery
• Create, evolve, and manage a rolling 5 year infrastructure investment program
• Ensure the plan delivers future resilience across our infrastructure and buildings
• Develop and deliver opportunities to change to more sustainable and environmental infrastructure, as well as driving carbon reduction results
• Take a leading role identifying sustainable opportunities and initiatives
• Take ownership for the delivery of all projects associated with the infrastructure
• Be fully cost and P&L accountable
• Lead and manage the operational facilities teams
• Take the lead in driving operational and cost efficiency across all locations and business areas
• Drive our sustainability agenda across facilities management
• Flexible between leadership and strategic thinking, as well as ‘hands on’ management, guidance, and delivery

• A fully qualified engineer with experience in leading and managing diverse teams and delivering results and success
• Experienced in creating and managing the delivery of multi million long term infrastructure road maps, plans, and projects
• Experienced with multi site Facilities management
• Results driven, with best in class examples of success
• Passionate about Sustainability, able to lead and deliver creative ways to map our carbon reductions and Science based target goals
• Excellent in communication and interpersonal skills at all levels to encompass senior management and Leadership teams, as well as consultants, team members across multiple levels, and the public
• Able to demonstrate strong leadership and management skills and experience. Knowledge and skills in managing large teams, both internal and third party. With formal performance management skills a must
• Experienced working in a luxury retail, or retail and hospitality environment
• Experienced and understanding of working with listed and heritage buildings advantageous
• Able to work under pressure, and adapt and flex from strategic to ‘hands on’ delivery whilst maintaining deadlines
• Strong in operational cost management and budgeting experience essential
• Astute, tenacious, and creative, when it comes to setting and managing all budgets and costs. (both capital and operational)
• Able to make the complex simple, solution and action driven, a strong motivator
• An example of our values, a trusted and respected colleague

Experienced and understanding of working with listed and heritage buildings advantageous

• Flexible working options
• Generous annual leave that increases with length of service
• Up to five paid volunteering days
• Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies
• Defined pension contribution scheme
• Generous bonus and/or commission scheme
• Enviable team member discount including sale previews and double discount days
• Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment
• Subsidised gym memberships
• Annual travel pass and cycle-to-work schemes
• A sustainable car salary sacrifice scheme
• Several internal communities to get involved in
• Workplace Options, our confidential team member assistance programme
• Access to a wide range of training programmes to help your career development