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Uber Logo Uber · IT - Administration

Head of EMEA Risk Operations

Netherlands, Amsterdam · Job Posted June 16, 2026
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Job Description

As the Head of EMEA Risk Operations, you will lead Uber's regional fraud strategy and operational execution across one of our most complex and diverse regions. You will be the senior Risk leader for EMEA and the single point of contact for fraud-related business outcomes across Mobility, Delivery, U4B, Financial Products, and 3rd Party Partnerships.

Job Responsibility

  • Own EMEA Risk outcomes
  • Lead the EMEA Risk planning cycle end to end
  • Serve as the regional GM for fraud prevention
  • Build the next generation of AI-enabled Risk Operations
  • Shape global Risk technology roadmaps
  • Maintain a proactive risk posture
  • Balance fraud prevention, growth, and user experience
  • Navigate EMEA regulatory complexity
  • Elevate regional operating standards
  • Drive scalable automation and process reinvention

Requirements

  • 10+ years of experience in risk operations, fraud strategy, marketplace risk, payments risk, trust and safety, or scaled operations
  • Deep understanding of fraud and abuse in complex digital marketplaces, ideally across payments, mobility, delivery, ecommerce, fintech, or platform businesses
  • Proven ownership of P&L-impacting risk metrics such as chargebacks, payment failures, arrears, refunds and appeasements, promo abuse, incentive fraud, account takeover, or marketplace abuse
  • Experience operating in or with EMEA markets, with strong appreciation for the region's regulatory, cultural, payment-method, and marketplace complexity
  • Strong understanding of digital payments, cash-related fraud exposure, identity risk, marketplace incentives, and the trade-offs between risk reduction, growth, cost, and user experience
  • Demonstrated ability to partner with Product, Engineering, Decision Science, Policy, Legal, Compliance, and Regional Operations to deliver outcomes through influence rather than direct technical ownership
  • Strong AI and technical acumen, with the ability to credibly shape the use of AI-enabled tooling, automation, model signals, and operational workflows for fraud prevention
  • Excellent data literacy and structured problem-solving skills
  • Experience leading through ambiguity in a matrixed environment, balancing regional urgency with global product and engineering prioritization
  • Strong judgment and decision-making, especially when managing trade-offs across loss reduction, regulatory expectations, customer experience, operational cost, and business growth
  • Ability to operate as both a senior leader and hands-on problem solver, moving seamlessly from executive-level strategy to detailed investigation of emerging fraud patterns
  • Clear, concise communication skills, with the ability to influence senior stakeholders, align cross-functional teams, and turn complex fraud topics into practical business decisions
  • High ownership, urgency, and resilience
  • Bachelor's degree or equivalent practical experience required
  • advanced degree or MBA preferred
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