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Bridge is hiring a Head of EDD & Client Oversight to build and lead our oversight program for clients who operate in regulated or high-risk financial services categories. This role combines enhanced due diligence (EDD), ongoing monitoring, and thematic/audit reviews into a comprehensive oversight function that ensures our clients maintain strong controls aligned with Bridge’s expectations and regulatory standards.
Job Responsibility:
Build and Run the Client Oversight Program
Design and implement Bridge’s client oversight framework, including risk-based schedules for reviews and ongoing monitoring
Develop testing methodologies, checklists, and evaluation criteria for assessing client AML/BSA and financial crime controls
Ensure the program aligns with regulatory expectations, internal policies, and evolving risk exposure
Lead the EDD & QA Team
Manage a team responsible for conducting: Enhanced Due Diligence (EDD) reviews on high-risk clients
Periodic control assessments and audits
Quality assurance checks on onboarding and monitoring outcomes
Provide coaching, support, and subject-matter guidance to junior reviewers and analysts
Execute Reviews & Assessments
Review clients’ policies, procedures, governance, and control environments
Evaluate the design and effectiveness of their AML/BSA, sanctions, fraud, and risk controls
Conduct interviews with client compliance/risk leaders as part of oversight work
Produce clear, thorough reports summarizing findings, risks, and required remediation
Ongoing Monitoring & Risk Escalation
Track completion of client remediation actions and follow-ups
Escalate material risks or program weaknesses to the MLRO/BSA Officer and relevant internal teams
Maintain dashboards, KPIs, and documentation supporting program governance
Cross-Functional Collaboration
Work closely with Product, Risk, MLRO/BSA Officer, and Business teams to ensure oversight findings are integrated into risk decisions
Partner on enhancements to onboarding, monitoring, and partner risk-stratification processes
Contribute to broader financial crime program development as Bridge expands into new products and markets
Requirements:
Experience in EDD, AML/BSA testing, internal audit, QA, or financial crime reviews within a fintech, audit firm, or regulated financial services provider
Strong understanding of AML/BSA and sanctions regulatory requirements, risk assessment, and control frameworks
Ability to build structured programs and methodologies — not just run existing ones
Comfortable managing and developing a team performing detailed reviews
Strong analytical and writing skills, with the ability to produce clear, regulator-ready reports
Excellent cross-functional communicator, able to partner with internal teams and engage directly with client compliance functions