Head of eCommerce

Viome is a pioneering health technology company using advanced RNA sequencing, AI, and systems biology to empower individuals to take control of their health. Our consumer business offers at-home intelligence tests and personalized nutrition programs that translate gene expression and microbiome activity into actionable health insights. We are on a mission to make illness optional — and we’re looking for a data-driven, customer-obsessed leader to shape the next generation of Viome’s digital commerce experience. The Head of eCommerce Experience is responsible for owning Viome.com’s performance across all digital storefronts and conversion points. This role sits at the intersection of product, marketing, and technology — combining expertise in UX, merchandising, CRO, and platform operations to deliver a frictionless and personalized shopping experience that drives revenue growth, retention, and lifetime value. You will lead the strategy and execution of site experience, conversion optimization, and platform performance, partnering cross-functionally to turn Viome’s science into a world-class eCommerce experience.