Head of eCommerce Job at SF Technology Solutions (Birmingham)

Head of eCommerce

SF Technology Solutions

Location:
United Kingdom , Birmingham

Category:
-

Contract Type:
Not provided

Salary:

70000.00 - 85000.00 GBP / Year

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Job Description:

A well established, fast growing retailer in the furniture and home sector is entering a major phase of digital transformation. With a strong national store presence and all products available online, the business is now seeking a commercially sharp and hands on Head of eCommerce to accelerate its digital growth. This is a pivotal leadership role reporting directly into the Founder and working closely with Finance and key stakeholders. You'll operate with pace, autonomy, and full ownership of the ecommerce strategy and performance.

Job Responsibility:

Own and manage the full ecommerce P&L
Set growth targets and deliver revenue, margin and profitability goals
Drive commercial levers including acquisition, conversion, AOV, and repeat purchase
Lead ongoing website development with external partners and agencies
Own the UX roadmap to ensure seamless navigation, merchandising, and checkout experience
Ensure all in store products are accurately represented and optimised online
Develop category and product strategies including a more online friendly assortment (including ranges aligned with leading D2C suppliers)
Oversee all digital performance channels including Paid Search, Paid Social, SEO, CRM and retention
Ensure campaigns deliver strong ROI, clear attribution and commercial impact
Drive data led decision making across all digital touchpoints
Work closely with the Founder and Finance Director, contributing to commercial strategy and trading decisions
Collaborate with Buying, Operations, Logistics and Retail to ensure consistency across all channels
Build and mentor a high performing ecommerce and digital team as the function scales

Requirements:

Proven ecommerce leader with experience scaling online performance within retail categories such as furniture, home, bulky goods, or other high value D2C sectors
Strong bias for action, gets things done and makes decisions at pace
Experience managing an ecommerce P&L between £10m-£100m+
Hands on leadership style: strategic enough to lead, practical enough to execute
A test and learn mindset with proven ability to deliver uplift quickly
Credibility to influence senior stakeholders, including founders
A track record of building or transforming ecommerce capability

Additional Information:

Job Posted:
January 26, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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